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Iberostar Paraiso Beach

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Iberostar Paraiso Beach
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4,662 Reviews from our TripAdvisor Community

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Showing 3,095: English reviews
vancouver
Reviewed 29 March 2013

The Iberostar Paraiso Beach was a great, easy, relaxing vacation. We were with 23 people, all staying in the same building. We were able to have dinners together, we arranged transportation easily, the food was fabulous, and the beach was close to perfect. Consider this place as it has a plethora of animals wandering about, the grounds were not too...

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Helpful?
3Thank fauxmexican
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear clients, We would like to thank you for your recent stay and for sharing the feedback from your vacation. It feels great to know that the service offered by our staff was amazing and always welcoming, our best reward is the recognition from our guests of our hard work. We are glad to know that you were able to...

Madison, Wisconsin, USA
Reviewed 28 March 2013

This was a repeat visit for me and my brother's family who joined us on this vacation. Elena checked us in when we arrived. She was very friendly and welcoming. My brother and family were arriving the following day and she made sure we would be in the same building. We spoke with her multiple times throughout our stay and...

Review collected in partnership with Iberostar
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Helpful?
6Thank kshepro
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, First of all we would like to thank you for your recent stay at Iberostar and for taking the time to share these amazing comments regarding your stay with us. Your remembering all these single employees by their names and their activities inspires, motivates and gives all our staff a clear example of how our guests feel when...

Niagara Falls, Canada
Reviewed 26 March 2013

We just stayed at the Iberostar Paraiso Beach from March 11-18, 2013 - my daugher, girlfriend and her daughter. The resort was beautiful, lush, spotless and filled with beautiful animals - swans, turtles, peacocks and flamingos throughout. The restaurants were terrific - food and most of the service was awesome. The entertainment crew - especially Lester - were fantastic! They...

Review collected in partnership with Iberostar
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Helpful?
4Thank Sheila112248
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for your recent stay and for sharing your amazing comments with us. To learn about you experience during your stay is tremendously useful to us, since it provides us with important information regarding our services and the facilities of the Hotel. We are thrilled to know that the grounds,...

Worcester, Massachusetts
Reviewed 26 March 2013

One week ago we returned from our 4th visit in the last 10 years at Iberostar Paraiso Beach. Having contacted the resort prior to our arrival, we were noted as returning guests on the lobby's welcoming sign, given a room in a building we had requested, and given a gift of two "I'm Back!" tee shirts. Location, food, and beachfront...

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Helpful?
5Thank retiredteacher12
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Repeat Guests, Thank you so much for your recent stay and for giving us the opportunity once again to welcome you back at Iberostar Paraiso Beach! We appreciate your taking the time to share your comments with us regarding your recent stay, and are glad to know that from the beginning of your stay you were recognized and felt...

Champaign-Urbana, Illinois, USA
Reviewed 26 March 2013

The resort was awesome! The room was nice, my only complaint would be that the curtains do not keep out the sun in the morning and it was hard to sleep past sunrise. The pool was amazing, which was my favorite part. We loved all the star friends, especially Benito and Rigo (they were very friendly and fun), and did...

Review collected in partnership with Iberostar
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Helpful?
4Thank scoads114
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guest, First of all we would like to thank you for your recent stay and also for taking the time to share your comments with us. We appreciate your feedback and your special mention of all the single employees that make our hotel stand out and make our guests choose us again and again. Your feedback provides us with...

montreal,qc
Reviewed 24 March 2013

We were there 3 weeks ago. The grounds were beautiful. Our room was spotless, bright and had a great view situated half- way in the resort which made it possible to walk to all locations. The numerous pathways are well placed in shady areas. Coming from the beach we came by way of the gigantic pool. Several times I walked...

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Helpful?
7Thank PapaKMontreal_qc
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Clients, We would like to thank you for choosing Iberostar for your recent stay and appreciate that you have taken the time to share your comments on Trip Advisor. Your feedback is truly important to us since it provides a great insight of the services and facilities we offer to our guests; we have forwarded your comments to the...

West Kelowna, Canada
Reviewed 24 March 2013

The best part of our trip was the girls at the Kids Club!!! Lilly and Jessie were the most amazing! They are so caring towards our boys and my kids didn't ever want to leave the club! I have a 9 and a 10 year old boy and these women were amazing at how well they coordinated the different activities...

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Helpful?
3Thank Veronica F
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, Many thanks for choosing Iberostar for your recent vacation! We appreciate you taking the time to share your feedback and experience. We would like to thank you for your special acknowledgment and recognition to the wonderful work of Lilly and Jessie that make our staff and hotel stand out. We have already forwarded all your nice and generous...

St. Catharines, Ontario, Canada
Reviewed 23 March 2013

I rated the sleep quality because the beds really aren't comfortable. This is a problem all over the Caribbean so we expect it; not sure why these large resorts don't invest in better beds. That being said, it was an awesome resort. Beach was great. Resort and rooms were clean. The pool was huge. Tons of pool and beach chairs;...

Review collected in partnership with Iberostar
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Helpful?
4Thank MikefromNiagara
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for your recent stay and for taking the time to share your wonderful experience with us. We are all glad to know that your stay was amazing and that the food, the grounds, the different bars and the lounge chairs at the pool and beach area exceeded your expectations....

Saskatoon, Canada
Reviewed 23 March 2013

We spent a week, from March 12 - 19 at the Paraiso Beach resort (one of five different Iberostar resorts sharing the same general property). We booked our Westjet Vacations trip through Thomas Cook Travel, which is associated with Best Day Travel in Cancun. The trip down aboard a Westjet 737 was direct to Cancun and was typical. Once we...

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Helpful?
7Thank Tom W
Lawrenceburg, Indiana, USA
Reviewed 21 March 2013

We enjoyed the atmosphere, though at times we felt we were staying in the jungle with all the wild animals in the resort (bring earplugs so the birds don’t wake you in the morning). White peacock is rare & beautiful. It is a HUGE resort which resulted in a lot of walking and it was easy to get turned around...

Review collected in partnership with Iberostar
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Helpful?
7Thank wilhelm_kristen1
IberostarMexico, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for your recent stay and for sharing your comments with us. Thank you for sending your feedback as it is very helpful to us to learn about your perspective. We have already forwarded your comments to the management responsible for the different departments to work on the room style,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Beachfront
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $267 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com and Hotels.com so you can book your Iberostar Paraiso Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#4 Green Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#6 Top resorts Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Beach staff and other travellers.
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Questions? Get answers from Iberostar Paraiso Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay the extra, get the ocean front. You are super close.”
 of 5 bubbles Madelainemiles, 17 Jan 2017 | Read review
“DON'T stay here”
 of 5 bubbles schafepga, 17 Jan 2017 | Read review
“We liked unit 31 as it was close to the beach, pool and was a bit quieter. Bit of a walk to the main dinning areas though.”
 of 5 bubbles LaurieH201, 13 Jan 2017 | Read review
“We stayed in room block 310 which was located in the middle of everything. We liked that.”
 of 5 bubbles Melissa9812, 11 Jan 2017 | Read review
“We stayed in building #39. This building was perfect for distance for the lobby, buffet, entertainment, shopping plaza, etc...”
 of 5 bubbles MLeclaire, 8 Jan 2017 | Read review
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