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Iberostar Paraiso Beach

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Iberostar Paraiso Beach
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4,850 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Paraiso Beach
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Showing 3,211: English reviews
Reviewed 20 August 2013

I really liked monse gabriel and ceasar! They were awesome! They were funny did theire job very good! Monse esta muy rica!! The only thing I didn't like was the bar people except Omar! Everybody asked for a tip and otherwise they wouldt help you that fast! Gabriel was super funny and he has got a great personality!

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Helpful?
Thank milanthurnim
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, On behalf of the Staff and especially from Management, we would like to thank you for the opportunity you gave us by choosing Iberostar Paraiso Beach for your vacation. Thank you for your mention of several staff members; we will be passing them your comments, as this is a very good source of motivation! We regret the fact...

Stewartstown, Pennsylvania
Reviewed 19 August 2013

5 years vacationing in mexico, the staff is the main reason for our loyalty. Star friends are incharge of entertainment, Monse and Ishmael are the best at making you feel welcome and encouraging you to participate. The buffet was always well stocked and packed with great service, Maria Urbina always there with a smile to fill any needs /request for...

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Helpful?
1Thank Joseph W
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Clients, On behalf of the Iberostar Paraiso Beach management we would like to thank you for choosing to be our beloved guests once again. We would like to thank you in special for your recognition to all this single employees that make our hotel stand out and that at the end are the ones that would make you choose...

Dallas, Texas
Reviewed 17 August 2013

Just returned from a great vacation with my husband and another couple. Our experience at the resort was great. I read many reviews before going that really scared me. But I would definitely return to this resort. I have stayed at several resorts in Cancun and in Playa so I have many to compare it to. I have stayed at...

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Helpful?
2Thank HAPPY20132013
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, On behalf of the Management and all the staff of the Iberostar Paraiso Beach, we would like to send you our warmest appreciations for choosing to be guests here. We realize that there is a myriad of other resorts for you to choose from and we are deeply grateful that your choice was to spend your special vacation...

California
Reviewed 17 August 2013

The resort was beautiful, tidy and pleasant. The food was good in each restaurant as well as at the buffet. Staff were generally pleasant and helpful. It was easy with everything being included. Not very adventurous but a real no brainer. Sometimes that's the best way to relax. The beach is gorgeous and the pool bar is a great way...

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Helpful?
Thank 2Textralians
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, First of all we would like to thank you for choosing Iberostar Paraiso Beach for your vacation. It is great to know that your stay was fantastic and you had a nice time with your family and the Staff. The recognition of our staff’s daily efforts by our guests is very motivating for our staff, so we have...

Brussels, Belgium
Reviewed 16 August 2013

The best of this resort is its staff: nice, hard working and always ready to help. If you speak Spanish, then this makes things even easier. The rooms and facilities are good and there are plenty of activities to do for those interested. Guests are a mix of americans, canadians, mexican and european. The beach is nice but part of...

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Helpful?
Thank Tourists086
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Clients, First of all we would like to thank you for choosing Iberostar for your recent stay and for sharing your comments with us. Thank you for highlighting the amazing service provided by our Staff and how hard working they are. It is truly important for us to receive these comments since it keeps us motivated to offer the...

Clark, New Jersey
Reviewed 13 August 2013

I stay at Iberostar Paraiso Beach with my family 8 days we love it was a very pleasant time the staff is very very nice the beach was beautiful the pool water was too hot for my taste I prefer the Ocean the food at the restaurants very good the buffet also good but by the fifth day you get...

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Helpful?
2Thank luciliap2013
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, We would like to thank you for choosing Iberostar for your recent stay. It is our pleasure to know that your experience was amazing and you enjoyed a nice time with your family. The Chef is already aware of your feedback and we will do our best to keep changing menus. We have also forwarded your nice comments...

Racine, Wisconsin, USA
Reviewed 13 August 2013

The Paraiso Beach is all you would want in a vacation destination: ocean side resort, a huge pool that extends a 1/4 mile in length, great nightly entertainment for adults, different restaurants for different tastes, plenty of things for the kids to do and a very friendly staff. This was our 7th time to this resort and it's one of...

Review collected in partnership with Iberostar
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Helpful?
Thank tchlebos
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, On behalf of the management we would like to thank you for choosing Iberostar for your vacation. We are more than glad to know that your recent experience was amazing and you enjoyed absolutely every single service and facilities we provide. We have forwarded your comments to the Animation Manager to share your feedback regarding the nightly shows,...

São Paulo, SP
Reviewed 13 August 2013

I was in the iberostar Paraiso Beach (Cancun) last week of july/13. It was my 6th time in a Iberostar Hotel. Only this last time I was frustrate with the hotel service. People there don't have happiness in serve or help as in the others iberostars I've been before. I'll change hotel group next time!

Review collected in partnership with Iberostar
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Helpful?
Thank Dimas André M
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for your recent stay at Iberostar. We are glad to know that you are a loyal client of Iberostar chain and this was your 6th time at our Hotels. We regret to know that the experience with the service this time was not up to our usual standards and...

San Clemente, California
Reviewed 13 August 2013

My entire extended family just returned from a week stay at the Iberostar Paraiso Beach Resort. The moment we checked in we were greeted by a very friendly front desk clerk who quickly checked us in and off we were to our rooms. We lucked out and had rooms right on the beach which turned out to be great not...

Review collected in partnership with Iberostar
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Helpful?
Thank eric h
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Clients, First of all we would like to thank you for choosing Iberostar Paraiso Beach for your recent stay. We are more than glad to know that your stay was amazing and you experienced a very friendly service. Thank you for highlighting the speed at the check in and the room assignment close to the beach and the snacks...

Mont-Saint-Hilaire, Canada
Reviewed 11 August 2013

My wife and I just spent 10 days at the Paraiso Beach, July 29-Aug 7th, 2013 with 3 teens (18, 18 and 15 yrs old). We were impressed with the resort in general. More specifically, the rooms were big enough and clean. Room cleaning service was excellent-we never ran out of anything. The grounds are beautiful and very well kept....

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1Thank NatPete410
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for spending these 10 days at Iberostar Paraiso Beach. We appreciate that you took the time to share your feedback with us since provides a great opportunity to improve our services. We are more than glad to know that the Staff was always considered and took good care of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: $230 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#5 Green Hotel in Playa Paraiso
#6 Top resorts Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Beach staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in Junior Suite Bottom Floor with no issues - All rooms good unless you must have ocean view”
TxGirlLovestoTravel, 21 Apr 2017 | Read review
“3000 building is your only beach view rooms”
809cynthian, 7 Apr 2017 | Read review
“4143 is by the reception and restaurant but long way to the beach”
karolinag805, 6 Apr 2017 | Read review
“Rooms by the lobby will be a long walk to the pool/beach but close the the restaurants.”
kimmZ9328NH, 6 Apr 2017 | Read review
“Ocean side room with a partially obstructed view. Very clean and hearing the ocean was lovely, but older and shower was difficult to access.”
7nickm, 4 Apr 2017 | Read review
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