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Iberostar Paraiso Beach

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Carrt. Chetumal - Pto. Juarez Km. 309, Playa Paraiso, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Iberostar.com
USD 361
View deal
Free cancellation until 17/12/21
Snaptravel
USD 303
View deal
Expedia.comUSD 343
Booking.comUSD 344
TravelocityUSD 343
View all 19 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (8453)
360
Panoramas (4)
Pool & Beach (2034)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 23/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Paraiso Beach
Updated 23/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 12 hotels in Playa Paraiso
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Game room
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Private bathrooms
Wake-up service / alarm clock
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, Spanish

Location

Full view
37Car recommended
Grade: 37 out of 100
28Restaurantswithin 10 km
5Attractionswithin 10 km
7402Reviews1647Q+A100Room tips
Traveller rating
  • 4,158
  • 2,092
  • 723
  • 248
  • 184
Time of year
Traveller type
Language
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Popular mentions
Amy O wrote a review Yesterday
1 contribution
Yes stayed here and loved the place! Excellent food, clean and lots of help figuring out trips. Especially from Lexy in the lobby, she helped us with figuring out exactly what we needed and how to get it done.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Paraiso Beach
Responded yesterday
Dear guest, It is always fabulous for us to receive such complimentary reviews like yours. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at Iberostar Paraiso Beach. We have treated your description as a success story and your comments confirm that we are definitely on the right track with our numerous efforts and our attention to detail. We, therefore want to thank you again for your excellent review and will be delighted to welcome you back to one of our hotels in the near future. Best Regards, Quality Manager Iberostar Paraiso Beach
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Shrie D wrote a review 14 Oct
1 contribution1 helpful vote
My husband and I planned a last minute getaway and are so glad we chose this resort. We weren’t aware of all the the covid changes and our concierge Nicole was so helpful to keep us updated right from the beginning of our visit. She made sure all of our needs were met including rides, restaurant reservations, and laundry. Would definitely recommend this resort!!
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Paraiso Beach
Responded 2 days ago
Dear guest, It has been most pleasing to read that you had such a great time at Iberostar Paraiso Beach and we want to thank you for sharing it with others. The fact that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we will continue working hard to achieve this every day. We try to think of everything to provide our guests with a perfect holiday. Once more, we thank you for sharing this review of our hotel and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Paraiso Beach
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Sarah W wrote a review 11 Oct
Queen Creek, Arizona2 contributions1 helpful vote
We worked with Jonathan in the star prestige lounge and his service was phenomenal. He was courteous, professional, helpful and friendly. He made our stay perfect in every way. We give him the highest of recommendation and compliments.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Paraiso Beach
Responded 4 days ago
Dear guest, It has been most pleasing to read that you had such a great time at Iberostar Paraiso Beach and we want to thank you for sharing it with others. The fact that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we will continue working hard to achieve this every day. We try to think of everything to provide our guests with a perfect holiday. Once more, we thank you for sharing this review of our hotel and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Paraiso Beach
Read more
Denise M wrote a review 9 Oct
1 contribution
Brenda concierge the food and beverage was the most attentive person. So sweet. She was not just around for the day. She made sure every dinner we had was perfect. We will miss her. Until our next vacation,we will make sure we find her immediately.
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Paraiso Beach
Responded 5 days ago
Dear guest, We thank you for taking the time to share this wonderful impression of your stay with us at Iberostar Paraiso Beach. It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day-to-day efforts is to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Paraiso Bech
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Ксения Я wrote a review 8 Oct
3 contributions1 helpful vote
Spent a week with my husband. Hotel is wonderful with excellent service. Special thanks to Giovanni!!! Room service is also good. Beach is clean! Many animals on the hotel, all the staff taking care of them
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Paraiso Beach
Responded 5 days ago
Dear guest, First of all, we want you to know that we are really happy that you had such an excellent holiday with us at Iberostar Paraiso Beach and thank you for sharing your experience. As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words. We would like to express our gratitude once again for your wonderful feedback and hope to have the honor of serving you again soon. Best Regards, Quality Manager Iberostar Paraiso Beach
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PRICE RANGE
USD 160 - USD 346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar paraiso beach hotel playa paraiso, iberostar playa paraiso, iberostar hotel paraiso beach, iberostar paraiso del mar
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso
NUMBER OF ROOMS
424
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Frequently Asked Questions about Iberostar Paraiso Beach
Which popular attractions are close to Iberostar Paraiso Beach?
Nearby attractions include Cirque du Soleil Joyà (0.9 km), Jungala Aqua Experience (1.2 km), and Aqua Nick (4.8 km).
What are some of the property amenities at Iberostar Paraiso Beach?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Paraiso Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Paraiso Beach?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Paraiso Beach?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Paraiso Beach?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Il Olivo.
Are there opportunities to exercise at Iberostar Paraiso Beach?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Iberostar Paraiso Beach have an airport shuttle?
Yes, Iberostar Paraiso Beach offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Iberostar Paraiso Beach located near the city centre?
Yes, it is 0.6 km away from the centre of Playa Paraiso.
Are any cleaning services offered at Iberostar Paraiso Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Paraiso Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.