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Grand Luxxe Riviera Maya

Certificate of Excellence
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07/05/2017 08/05/2017
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524 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Sacramento, California
Reviewed 10 December 2016 via mobile

Stayed here this last week and the experience was over the top. My friend is a owner and this is about the closest you can get to as a Four Seasons. The staff, the accommodations, the surrounds...etc. It was remarkably clean and the activities are abundance. Blackjack, Texas Hold'em (no real $$ used), water aerobics....to name a few. I would...

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3Thank Sara D
Milwaukee, Wisconsin
Reviewed 6 December 2016

You'll see a lot of one-star reviews for vacation club resorts based on the hard-sell of the salespeople. This vacation club does that, but the resort itself is fantastic. The hard-sell and the service are the only reason this isn't a 5-star review. First - we are already members. We go to the "member update" to learn about upcoming building...

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5Thank MalevolentWeb
Gilbert, Arizona
Reviewed 5 December 2016

Great resort and accommodations. Loved the pools. The breakfast buffet is a great value. We had access to all the pools. The property is laid out beautifully. The cooling pool on the back balcony was awesome. Lot's of things to do, but quite enough to just relax. Really could have done with out the high pressure time share sales. Other...

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2Thank bgbates
Ontario
Reviewed 4 December 2016

This was our second visit to the Grand Luxxe, Riviera Maya. We greatly enjoyed our stay, once again. Here are a couple highlights, tips, and suggestions if you are heading down. First - quick shout out to Lucy who is fantastic at the Grand Luxxe pool. She was a delight each time we had the pleasure of interacting with her....

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3Thank bp_thegolfpro
Bradford, Vermont
Reviewed 4 December 2016

This is the most luxurious resort that I have experienced. The room was beautiful. You can call for shuttle service when needed and it's quiet when it's necessary to relax. I did not see one young child when we were there. I'm not an ogre but some things associated with babies and teens can be avoided by staying at this...

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Thank josh5750
Grand Lake, Colorado
Reviewed 22 November 2016

The resort is constantly changing with new amenities being added. A new beach club is under construction and the artificial reef for snorkelers is in place and attracting fish. The Cirque theater is wonderful and if you do not wish to see the show do not miss eating at the Nektar Restaurant. All of the restaurants are good but my...

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3Thank garywindsor
Ajijic, Mexico
Reviewed 21 November 2016 via mobile

We have visited your Rivera Nayarit site 2 years ago and the Mayan Palace in Playa last February. And again in September. We love it so much we'll be at the Grand Mayan in February. You are our favorite timeshare. The Burger place was awesome as was our waiter for the week Dario. We had 2 days when he was...

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4Thank MMiller66
Midland, Texas
Reviewed 20 November 2016

Beautiful Resort- I stayed in a Studio that was very very large - (2) decks, (2) TVs, large bath room with spa tub. The hotel did two room services a day. The service was simply outstanding. Pretty much anything I needed there was someone to help me. The property is very large and it easy to get lost. They had...

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1Thank Cary L
Calgary, Canada
Reviewed 18 November 2016

Beautiful spa, gorgeous, and fabulous massage. However, multiple people were notified of my need to avoid sesame oil due to my toddler's severe allergies. Right up until I lay down for my massage, everyone said no problem, and it was noted on my form right at the top. After lying down, the masseuse came in and I didn't realize it...

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1Thank lblb13
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear Guest: Thank you very much for submitting your review of our resort. Please accept our sincere apology for the inconvenience experienced during your visit to the spa. All our staff has a strict regimen of training and supervision, in order to provide the highest level of service our guests expect from us. We will of course investigate the situation...

Ottawa, Canada
Reviewed 13 November 2016

The rooms here are fabulous -comfortable, swanky, and amazing. The service is also fabulous. The gym is great, the views are amazing, the boardwalks are wonderful. We have nothing bad to say about this place. Some might find it far to the beach or pools, it is a walk, but we found that the walk was lovely. restaurants are pricey,...

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2Thank Harte_Family

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Babysitting

Additional Information about Grand Luxxe Riviera Maya

Address: Calle Carretera Federal Km 48, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Number of rooms: 6
Also Known As:
Grand Luxxe Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#1 Spa Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#2 Romantic Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#3 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Grand Luxxe Riviera Maya staff and other travellers.
167 questions
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Questions? Get answers from Grand Luxxe Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms have great ocean views. Tower 1 is closest to the lobby and pool (still about a 10 min walk).”
Rnfriedman, 19 Apr 2017 | Read review
“there is already a LOT of walking at this resort, so for older folks, perhaps asking to be near an elevator would be best.”
mcpatt, 5 Apr 2017 | Read review
“This more of a resort than a hotel.”
MarilynG61, 1 Apr 2017 | Read review
“The Grand Luxxe----every room is great!!!!”
DavisFamilyBayboro, 29 Mar 2017 | Read review
“We had a ground floor, which was very private due to the jungle. I don't think the views are of the ocean from any rooms.”
polly79770, 24 Mar 2017 | Read review
5 of 5