We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Nickelodeon Hotels & Resorts Riviera Maya

Save
Share
Nickelodeon Hotels & Resorts Riviera Maya Carr. Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
75 people are viewing this hotel
Expedia.com
USD 577
View deal
Free cancellation until 23/05/22
Hotels.com
USD 577
View deal
Free cancellation until 23/05/22
Trip.com
USD 513
View deal
Free cancellation until 25/05/22
Orbitz.comUSD 577
TravelocityUSD 577
CheapTicketsUSD 577
View all 11 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (233)
Dining (20)
Room & Suite (17)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
Updated 05/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 12 hotels in Playa Paraiso
Location
Cleanliness
Service
Value
Level up your family vacation! This June 2021, SpongeBob is arriving in Riviera Maya, Mexico — as are Leonardo, Raphael, Donatello, Michelangelo, and many more Nickelodeon friends with signature entertainment, fun in the water at Aqua Nick, themed experiences, and more. Nickelodeon Hotels & Resorts Riviera Maya is exclusively designed for families who enjoy a premium vacation experienced themed to Nickelodeon’s most beloved and imagination-expanding world – this is the ultimate beach escape. Five-star luxury, playfulness, and warm hospitality at Mexico’s First Nickelodeon Resort with all-inclusive experiences
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Secured parking
Wifi
Pool / beach towels
Swimming pool toys
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Snorkelling
Water park
Entertainment staff
Evening entertainment
Walking tours
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Shuttle bus service
Car hire
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Dining area
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Sofa bed
Bath / shower
Hair dryer
Show more
Room types
Ocean view
Pool view
Suites
Family rooms
Smoking rooms available
Good to know
Languages Spoken
English, Spanish
275Reviews18Q+A5Room tips
Traveller rating
  • 230
  • 14
  • 9
  • 8
  • 17
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
j0cheer wrote a review Yesterday
1 contribution
We had an amazing time. Everyone from the resort was friendly. We can wait to go back! Food was delicious, the kids loved the water park. Rooms were nice & clean. Friendly staff! The kids enjoyed seeing all the characters.
Read more
Review collected in partnership with this hotel
Date of stay: November 2021
Helpful
Share
crippskt wrote a review Yesterday
1 contribution
We had a great time over Thanksgiving. This is a beautiful resort with everything you would want to do. Our 6 year old had a blast at the waterpark, the swim up pool room and all of the shows/events they had ever night for the kids. The food was amazing at all the restaurants and even the room service. The butlers where very helpful to our needs and also getting around the property. I would give a higher rating if it was not for one thing. The last two nights we had someone stay in the room next to us. The room had an a joining door for the two rooms. They need to make it more sound proof, as it was very loud and you could hear everything from the other room. This was the only problem we had and Yes we would stay here again!!
Read more
Review collected in partnership with this hotel
Date of stay: November 2021
Helpful
Share
AandK200710 wrote a review Nov 2021
Auburn, Michigan26 contributions11 helpful votes
+1
We just returned from our trip to the Nickelodeon resort in Riviera Maya and my family of 5 had a great time. We have children aged 11, 9 and 6 and they were all at the perfect age to go to this resort. This is a brand new resort so there was still a little work going on, but nothing that bothered any of us. The resort itself was spectacular. The service here was far and away one of the best we have had and all staff was very welcoming and willing to help with any questions we had. The best part of this resort was the waterpark. We were here the week before Thanksgiving and the water part was very empty. We never had waits for any of the rides and there are a ton of different things for all ages to do. The Paw Patrol area for the younger kids is the nicest little children water park area we have ever been to. The middle area with some of the bigger slides appealed to all of our kids and the mid day sliming was a highlight for everyone. The larger slide area was also very nice. The rockwall in the play pool area was hit all week long and the lazy river was very nice too, The crazy river isnt too crazy but my older children loved it as well. The entertainment staff at the water park made up of Sofia, Lucia, Martin, Babi and Emiliano kept our kids entertained all week and made our week so enjoyable. The food at the sit down restaurants was very good, but the food at the buffets was like a normal buffet, nothing too great, but nothing terrible either. Eat your dinners at Piazza every chance you get. You need reservations for this one, but we never had a problem making one either of the 2 nights we ate there. Claudia at the main pool bar was a great bartender and we enjoyed our conversations with her all week. There was plenty of night time entertainment available that our kids enjoyed. There was a good mix of different activities for everyone to enjoy. A few areas of concern, if you can even call them that, because they did not effect our trip at all. There is a limited number of restaurants available each day, but the food was so good at the sit down ones, we did not mind going back to them. The beach area here is not the best, so if you are looking for a beach vacation this is not the place for you. It was very tough to swim in the ocean here. You come to this resort for the waterpark and main pool area. All in all, we could have not asked for a better trip and we give this resort 5 out of 5 stars.
Read more
Date of stay: November 2021
Value
Rooms
Service
Helpful
Share
Response from hotel management, Propietario at Nickelodeon Hotels & Resorts Riviera Maya
Responded 2 days ago
Dear AandK200710, Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Thank you again for your review, and we look forward to hosting you here at Nickelodeon Hotels & Resorts Riviera Maya many times more in the future!
Read more
Debs wrote a review Nov 2021
2 contributions1 helpful vote
Just got back from here. We had a fabulous time, hotel is new and so clean and well maintained, rooms are great, The staff were exceptional - bartenders, waiters, facilities, shuttle drivers, children entertainment team - all of them were really enthusiastic and seemed happy to be doing their job. The water park is absolutely fabulous, we have a 4 and 5 year old and they could go on all but 6 rides. So much of the resort has been fully thought through for the kiddos. From the height of food service counters, specific food areas for kids and a kids waiting room at reception. Food on site and in hotel was also great - no complaints in that department. Nightly entertainment was fun and finished at a reasonable time so we could get kids into bed at a decent time without them missing out. My understanding is that it’s currently on its soft opening - so not all restaurants are open as much as they would be when it opens properly. The kids club (4yrs and up) had just opened, our kiddos were happy to play and do some activities for an hour or so. The full schedule isn’t up and running yet, but the staff working there (and at the lobby waiting room too) were really enthusiastic to get them playing / doing activities. Big high five to the staff, they definitely didn’t just let the kids sit and watch screens. We met loads of characters, the character breakfast was heaps of fun, the slime time sessions during the day and ad hoc aqua nic activities made the days super fun… so much to do. The only real downside is the hotel is split into two - the lobby, restaurants, aqua nick, indoor and outdoor theatre and kids club are in one location, the rooms with more restaurants, pool and beach are about a mile away. Shuttles run continuously so moving between the two was fine. Its just that the room / beach / pool building didn’t feel resort ready. Our kids were definitely experiencing sensory overload and were needing a more relaxed space in the afternoons. The pool was cold and not very big, had a bar but no food service. The beach was also a narrow strip. If they could offer this part of the hotel with more service and ambience so we can relax and chill out after a lot of stimulation in the other part of the hotel, not sure I could find fault. Oh and be sure to take the shuttles. We saw an alligator in the marsh lands by the rooms, so you wouldn’t want to bump into one of them walking. We’ve already rebooked for next year - we stayed 6 nights this time, doing 5 next year. A perfect vacation would be 3 or 4 full days here, then a few more days in a more relaxed resort.
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Response from hotel management, Propietario at Nickelodeon Hotels & Resorts Riviera Maya
Responded 2 days ago
Dear DJBRocky, Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that Nickelodeon Hotels & Resorts Riviera Maya will be your preferred resort for your next visit to the Riviera Maya and Mexico.
Read more
Jessica W wrote a review Nov 2021
1 contribution
My family and I visited Nickelodeon’s new resort in Mexico this week and had the most amazing time. The resort is absolutely stunning, water park was enjoyable for the entire family, and the food/service was perfect. We dined at Spatula breakfast buffet each morning. Bernard our waiter was very attentive, polite, and courteous. We will definitely plan to visit again.
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Response from hotel management, Propietario at Nickelodeon Hotels & Resorts Riviera Maya
Responded 2 days ago
Dear JessEstel512, Thank you for allowing us to host you during your recent visit and for taking the time to share your words of appreciation. We are thrilled to know you had such a wonderful stay at Nickelodeon Hotels & Resorts Riviera Maya and cannot wait for you to experience another Karisma experience with us. We all look forward to the privilege of serving you on a return trip to Mexico and the Mayan Riviera!
Read more
Previous
123456
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso
NUMBER OF ROOMS
280
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Nickelodeon Hotels & Resorts Riviera Maya
Which popular attractions are close to Nickelodeon Hotels & Resorts Riviera Maya?
Nearby attractions include Aqua Nick (0.8 km), National Reef Park of Puerto Morelos (7.5 km), and Cirque du Soleil Joyà (4.8 km).
What are some of the property amenities at Nickelodeon Hotels & Resorts Riviera Maya?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Nickelodeon Hotels & Resorts Riviera Maya?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Nickelodeon Hotels & Resorts Riviera Maya?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Nickelodeon Hotels & Resorts Riviera Maya?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Nickelodeon Hotels & Resorts Riviera Maya?
Conveniently located restaurants include Boquinete Seafood & Grill, Mem AL Mare, and Cafe Layla.
Are there opportunities to exercise at Nickelodeon Hotels & Resorts Riviera Maya?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Nickelodeon Hotels & Resorts Riviera Maya have an airport shuttle?
Yes, Nickelodeon Hotels & Resorts Riviera Maya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Nickelodeon Hotels & Resorts Riviera Maya have airport transportation?
Yes, Nickelodeon Hotels & Resorts Riviera Maya offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Nickelodeon Hotels & Resorts Riviera Maya?
The staff speaks multiple languages, including English and Spanish.
Does Nickelodeon Hotels & Resorts Riviera Maya have any great views?
Yes, guests often enjoy the ocean view available here.