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Iberostar Torviscas Playa

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3,124 Reviews from our TripAdvisor Community

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Showing 2,273: English reviews
Leeds, United Kingdom
Reviewed 23 September 2015

The staff are friendly and the resort was amazing! Beautiful views, beautiful hotel, lovely pool, never fight for a sunbed! The rooms always smell amazing after they have been cleaned everyday and even the maids (who speak little English) try and engage in conversation or at least say hi to you! Definitely be visiting again!

Review collected in partnership with Iberostar
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Helpful?
1Thank jordanmichelle92
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, Thank you for the great review of your recent stay with us; we are thrilled to reda that our hotel and staff were able to meet all your holiday needs and wishes whilst staying among us. Moreover, we would like to thank you for pointing out the friendliness of our staff, who strives to welcome each guest with...

Newcastle upon Tyne
Reviewed 22 September 2015

Our room in the hotel was a priority sea view room on the 6th floor - we had decided to pay extra for this room and it was money well spent, The room was huge, bright and very clean. The view was fantastic - the Atlantic Ocean and the island of La Gomera on one side and Mount Teide on...

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10Thank Magpiejock
Glasgow, United Kingdom
Reviewed 21 September 2015

The hotel was very clean and tidy, overall we really enjoyed our stay. The vast majority of the staff were very pleasant and could not do enough for us, especially Carlos during meal times he was so nice and always took care of us. The rooms are spacious enough and beds are comfy, the ensuite although very clean needs a...

Review collected in partnership with Iberostar
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3Thank 1sausage11
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, We greatly appreciate the time and effort you spent to share your feedback on your recent holiday experience at our IBEROSTAR Torviscas Playa hotel and are glad that overall you had an enjoyable holiday experience among us. Moreover we thank you for your constructive remarks and will not fail to share your review with the management team for...

Reviewed 21 September 2015

Overall stay enjoyable just a few minor points . Food very good with a wide selection Excellent cleanliness throughout the hotel, rooms cleaned daily. Wanted to upgrade but was told no availability. Wanted a late checkout but no avalability, this is where customer service needs improving reception staff did not seem to even investigate any availability of the above just...

Review collected in partnership with Iberostar
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2Thank dave w
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Dave, We highly value the time you spent to share your experience and suggestions about the hotel IBEROSTAR Torviscas Playa hotel, being fully aware that listening to our guests' feedback is the way to go to guarantee wonderful vacation memories to all our guests. We sincerely regret your disappointment for not being able to upgrade nor ensure a late...

Stoke-on-Trent, United Kingdom
Reviewed 21 September 2015

We have no idea why people give this hotel bad reviews. We visited 12th-19th September 2015, and couldn’t find any faults at all. We arrived late on the Saturday night- over an hour late due to Manchester airport changing our gate at the late minute. Therefore we missed the evening meal- but the hotel staff had kindly saved us food-...

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9Thank Ann C
Rochester, United Kingdom
Reviewed 19 September 2015

although doing a lot of renerations at hotel did not spoil the stay . will book again at this hotel and reconmend it to all. All staff so friendly ands helpful. so much good food to cater for all . value for money , a big yes .

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3Thank ronald k
Reviewed 18 September 2015

We have just come back after staying at this hotel for the fourth time. Location very good, found all staff friendly and helpful, the entertainment team were lovely and brilliant. Food was ok but not as good as previously, maybe as most people all inclusive choise is less. However on the down side, we upgraded our room to a superiour,...

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3Thank Alisonifox
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, We first would like to thank you for your loyalty and trust in our IBEROSTAR Torviscas Playa hotel, as well as for the time you spent to share your recent experience on TripAdvisor. Please receive our most sincere apologies for failing to meet your room expectations since we find it most important to offer a comfortable and attractive...

Basildon, United Kingdom
Reviewed 17 September 2015

I was sitting down with my family eating when a restaurant manager interupted us and demanded to know where I got my drinks from. I told him from outside and without any reason demanded we leave. I was so humiliated by this jobs worth. I informed the management and they too cannot understand that you do not even disturb a...

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2Thank 77meryem
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, We first would like to thank you for choosing our IBEROSTAR Torviscas Playa hotel for your family holidays in Tenerife and for the time you spent to share your feedback on your experience. We however would like to take the opportunity to point out that, as reported both on our website and the booking confirmation, guests staying on...

Johannesburg, South Africa
Reviewed 16 September 2015

This hotel has everything couples or families could need. Great rooms, great location. The hotel overlooks the beach, and has many restaurants and eating places nearby - within walking distance. There are plenty of activities for kids and adults on the premises, and the hotel itself is clean and neat. I would definitely stay here again.

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6Thank Carthusia9
Hertfordshire, United Kingdom
Reviewed 16 September 2015

Lovely relaxing break great location on the beach helpful friendly staff 20 minute walk to las Americas love Costa adeje will go back. This was our second time here and they are refurbin this year so can't wait to check it out

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4Thank stevebull1963

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The IBEROSTAR Torviscas Playa hotel is a 4-star All-Inclusive hotel in Costa Adeje, Tenerife situated next to the beach. It’s located on the Costa Adeje, in a beautiful area full with nature. Its spacious rooms designed to meet all the guests' needs; entertainment and leisure programmes, and activities specially designed for the very youngest make this hotel the ideal choice for a family holiday in Costa Adeje. Family sized rooms. The hotel’s range of rooms is quite varied. The construction and design of the rooms is based on the guests’ distinct needs. Those travelling with family can stay in spacious quadruple rooms; couples can stay in double rooms and there is also a room for guests with limited mobility. Children, very well cared for. The hotel offers an interesting array of options for children and teenagers at its Mini Club (4- to 7-year-olds), Maxi Club (8 to 12) and Teenie Club (13 to 17). Run by an efficient team of entertainment pros, they plan lots of activities to keep your little ones busy all day long. Fun for the whole family in our hotels, always. A la carte activities. Since leisure and entertainment are very important when choosing a holiday destination, the IBEROSTAR Torviscas Playa hotel strives to offer a superior programme for its guests: a centre with treatments and beauty care, a large variety of sports both inside and outside the hotel, cultural theme nights, various live music performances and shows for day and night time entertainment. Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to three devices – to use during your stay. ... more   less 

Additional Information about Iberostar Torviscas Playa

Address: Ernesto Sarti 5, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: $180 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Torviscas Playa 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Iberostar Torviscas Playa Hotel Costa Adeje
Iberostar Hotel Torviscas Playa
Iberostar Hotel Adeje
Torviscas Playa Tenerife
Iberostar Torviscas Playa Costa Adeje, Tenerife
Hotel Style:
#20 On the Beach Hotel in Costa Adeje
#24 Family Hotel in Costa Adeje
#25 Luxury Hotel in Costa Adeje
#28 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Torviscas Playa staff and other travellers.
332 questions
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Questions? Get answers from Iberostar Torviscas Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on top floor are quieter.”
 of 5 bubbles sharonurwin96, 23 Mar 2017 | Read review
“Pool view is amazing”
 of 5 bubbles WhitwellFoodies, 22 Mar 2017 | Read review
“Street side of hotel gets the most sun”
 of 5 bubbles alanjK8249SA, 12 Mar 2017 | Read review
“Above 4th floor”
 of 5 bubbles willie43, 9 Mar 2017 | Read review
“If you want the sun on your balcony go for a room on the reception side of the hotel”
 of 5 bubbles Pspeed, 7 Mar 2017 | Read review
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