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Iberostar Torviscas Playa

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Iberostar Torviscas Playa
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3,175 Reviews from our TripAdvisor Community

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Showing 2,313: English reviews
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Leeds, United Kingdom
Reviewed 4 days ago NEWvia mobile

We arrived at Torviscas playa on the 8th April for 8 nights. Yes it needed updating but it was closing on the 18th April to get refurbished. The food was lovely, the staff in the restaurant was brill. The entertainers were brill, my daughter doesn't normally go in to the kids club, but she went for the competition, on the...

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Thank lauraksenior
Kenilworth, United Kingdom
Reviewed 5 days ago NEW

Just returned from a lovely short break at Torviscas Playa for my sister in laws 50th, the staff were friendly and helpful and there was plenty of food to choose from. The pool area was massive with plenty of sunbed sand umbrellas and the snack bar served very nice lunch for a good price, as we were staying on a...

Review collected in partnership with Iberostar
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Thank suziesmudge2015
Portsmouth, United Kingdom
Reviewed 5 days ago NEW

I stayed here a couple of years ago and was pleased to recognise many of the same staff. The warm welcome you receive on arrival is priceless. It is in a great location and had good facilities. The hotel is closing and will re-open as adults only, which is a shame. I was on holiday with my 5 year old...

Review collected in partnership with Iberostar
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Thank cwestrop
Bromsgrove, United Kingdom
Reviewed 5 days ago NEW

Just returned from a lovely week's holiday with the family at this hotel - our 6th visit. Staff were as friendly and helpful as always and food was as good as we remembered. We're pleased hotel is having a major refurb - but we've heard it will be adults only when it re-opens so we can't return with grandchildren, which...

Review collected in partnership with Iberostar
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Thank fran234512
Banstead, United Kingdom
Reviewed 5 days ago NEWvia mobile

We visited this hotel a few weeks ago (April 2017) but was extremely disappointed with the general state of the hotel. It desperately needs to be refurbished it looks really tired & dated. It just really needs some time spent updating the decor & furniture. Also lots of repairs need to be done. We had 11 cracked tiles in our...

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2Thank Katie88888888
Peterborough, United Kingdom
Reviewed 1 week ago

Had a great time, food excellent, staff extremely friendly and helpful. Definitely would go again, and recommend all inclusive. Pools were excellent, hotel weĺl situated near the beach. Looking forward to staying at iberostar again

Review collected in partnership with Iberostar
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Thank rachaelw204
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, We are very happy to learn that you had such a brilliant time in our hospitality at IBEROSTAR Torviscas Playa and want to thank you for using Tripadvisor to share your experience with others. Confirmation that we exceeded your expectations with our service, the beauty and comfort of our hotel and our excellent gastronomy is spectacular news for...

Arkansas
Reviewed 1 week ago

Travelers included two adults and an infant for five days over a weekend. The weekend in question was Easter weekend which made for a busy hotel and perhaps tested the boundaries of the hotel staffs abilities. Would have normally rated this a two star, but felt the one was more appropriate to offset the five star reviews that obvious have...

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Thank Samuel M
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Samuel, We want first of all to thank you for reaching out to us on Tripadvisor to notify us of your concerns related to your recent Easter holiday with us at IBEROSTAR Torviscas Playa and apologize you feel you experienced an inconsistency in our service. Your feedback is very important to us and we will be making sure your...

Reviewed 1 week ago via mobile

Exemplarary service all round, couldnt do anything wrong anywhere. Laundry service, Animation team and special mention to our waiters Hugo and Artem who were professional and attentative. Cant wait to return.

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Thank LancashireBorn
Blackpool, United Kingdom
Reviewed 1 week ago via mobile

Great staff good food apart from the bacon at breakfast too fatty! No tea making facilities in the room major downfall for us!! Fortunately took our own kettle also no iron and ironing board!! Very friendly entertainment crew took till the second week before we knew what was what though as you had run out of activity leaflets. The beds...

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Thank Lyn K
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, Firstly we want to thank you for choosing IBEROSTAR Torviscas Playa for your recent holiday to Tenerife and for sharing your experience with us and the readers of Tripadvisor. We apologize for not having met your expectations in providing tea and coffee making facilities. This is not standard practice in all European hotels to provide these facilities in...

Liverpool, United Kingdom
Reviewed 1 week ago

This is supposed to be 4 star? It's dated old and tired hence it's closing down in a week to be gutted and refurbished! The building was terrible design no flow or continuity. The room was tiny very narrow and claustrophobic, the beds like concrete we woke up aching. The bathroom again tiny you couldn't swing a mouse in it!...

Review collected in partnership with Iberostar
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1Thank pharrison888
IberostarHoteles, Quality Manager at Iberostar Torviscas Playa, responded to this review

Dear Guest, Firstly we thank you for reaching out to us on Tripadvisor to share your concerns relating to your recent holiday with us at IBEROSTAR Torviscas Playa and apologize that you felt your experience did not meet your expectations. Your feedback is really important to us and we will be making sure your remarks are bought to the attention...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
NOTE: The hotel will remain closed from 18 April 2017 to 20 January 2018. We will be improving the facilities so that you can enjoy your holiday at IBEROSTAR even more! We apologize for any inconvenience. The IBEROSTAR Torviscas Playa hotel is a 4-star All-Inclusive hotel in Costa Adeje, Tenerife situated next to the beach. It’s located on the Costa Adeje, in a beautiful area full with nature. Its spacious rooms designed to meet all the guests' needs; entertainment and leisure programmes, and activities specially designed for the very youngest make this hotel the ideal choice for a family holiday in Costa Adeje. Family sized rooms. The hotel’s range of rooms is quite varied. The construction and design of the rooms is based on the guests’ distinct needs. Those travelling with family can stay in spacious quadruple rooms; couples can stay in double rooms and there is also a room for guests with limited mobility. Children, very well cared for. The hotel offers an interesting array of options for children and teenagers at its Mini Club (4- to 7-year-olds), Maxi Club (8 to 12) and Teenie Club (13 to 17). Run by an efficient team of entertainment pros, they plan lots of activities to keep your little ones busy all day long. Fun for the whole family in our hotels, always. A la carte activities. Since leisure and entertainment are very important when choosing a holiday destination, the IBEROSTAR Torviscas Playa hotel strives to offer a superior programme for its guests: a centre with treatments and beauty care, a large variety of sports both inside and outside the hotel, cultural theme nights, various live music performances and shows for day and night time entertainment. Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to three devices – to use during your stay. ... more   less 

Additional Information about Iberostar Torviscas Playa

Address: Ernesto Sarti 5, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: $175 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Torviscas Playa 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Iberostar Torviscas Playa Hotel Costa Adeje
Iberostar Hotel Torviscas Playa
Iberostar Hotel Adeje
Torviscas Playa Tenerife
Iberostar Torviscas Playa Costa Adeje, Tenerife
Hotel Style:
#19 On the Beach Hotel in Costa Adeje
#24 Family Hotel in Costa Adeje
#25 Luxury Hotel in Costa Adeje
#28 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Torviscas Playa staff and other travellers.
336 questions
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Questions? Get answers from Iberostar Torviscas Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea views have lots of sound at night, be aware”
  • Rough shape here...looks like it hadn't been looked after in a while
  • Outdated, sinlge mattress - rough sleep
samuelm2015, 17 Apr 2017 | Read review
“Book a room that faces the front then you will have a sea view.”
brianrC7147HJ, 8 Apr 2017 | Read review
“we had sea view room sunny in late afternoon, pool rooms view have most sun”
6PaulineMoore, 5 Apr 2017 | Read review
“Sea view sun facing if possible. ”
carlpalmer247, 4 Apr 2017 | Read review
“If booking a room with side seaview try & get a room facing the Guayamarina Princess or if overlooking the main road be nearer the pool area.”
W1705XEdavida, 4 Apr 2017 | Read review
5 of 5