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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The H10 Gran Tinerfe hotel is an "only adults", is located in the south of Tenerife on the Costa Adeje, right on the seafront. It has three swimming pools and sports facilities for enjoying your holiday time. Its wide-ranging culinary offering will bring you the best of local and international dishes. Hotel guests receive free admission to the Playa de las Americas Casino, which is located in the same building.
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H10 Gran Tinerfe is often celebrated for its pristine and spacious rooms boasting sea views, though the decor may feel outdated to some and noise can be an issue. The staff garners compliments for their professionalism, despite occasional slow service. The hotel's amenities, including diverse food options and multiple pools, generally meet guests' expectations, but there's room for improvement.
Though the vibrant atmosphere is a hit, it contributes to a varied noise level that not all appreciate. Cleanliness is consistently lauded, and the location is deemed convenient, despite some concerns about the surrounding area.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Noise level
Mixed
Service
Friendly
Amenities
Comprehensive
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From the moment we stepped inside the H10 Gran Tinerfe we were blown away and knew we were going to love the holiday, and we were proved right.
As we walked up the steps the concierge came straight out and took our cases, asked our name and went to reception to let them were there. They then knew we were privilege and we were greeted by Marina, who is fantastic at her job, and deserves a lot of credit, with a cold glass of cava for us she then explained everything to us in good detail, and then she showed us around, which is a lovely touch.
As we arrived there at midday, the room, understandably wasn't ready. The hotel stored our cases, while we went for lunch, exploring more and taking in the sea air.
Once we were able to check in, our cases were then brought to the room for us. I have to be honest, I wasn't overly impressed with the allocated room, as a "privilege" room it wasn't anything special, so we went to reception to see about about an upgrade and if anything was available... fortunately they had a Junior Suite available for our 10 night stay, so I paid the extra and upgraded.
We were all inclusive with privilege and without a shadow of doubt this is 100% worth it, loved the privilege area with with the bali beds as these were in the shade and I'm not a sun worshiper so perfect, and the bar you can help yourself too, but for me the biggest bonus was being able to dine, breakfast, lunch & dinner in the À la carte restaurant El Mirado, at no extra cost, and bottled wine, the staff were brilliant and the food was great, we did venture into the buffet a couple of times and it was "ok" but just the usual Spanish buffet you get at an AI.
I do want to mention the smoking as a smoker myself I try to find out the do's and don't's before hand. They have quite a number of smoking areas, one by the tennis court, both the chill out and sunset bar, and in the privilege area, so for me that's more than adequate, and you can smoke on your balcony, I wasn't sure as there's not an ash tray out there, but you just ask at reception and they'll bring one to your room.
The animation team were second to none, absolutely the best, they all get mentioned all the time on Trip Advisor and it's well deserved, we pretty much tried all the "games" darts, pool, riffle shooting, archery, table tennis all great fun even if you loose... loved Yasmin, the happiest person in the world, and nicknamed my hubby Sparkly, great character. The foam pool party was just brilliant, made me feel in my 20's again but that's what great, if your 20 or 70 it's what you make it, one of the highlights of the 10 days.
This was our first visit to Tenerife, and I personally don't feel it's all that it's hyped up to be... but, our stay at H10 Gran Tinerfe was that good, it will be the reason we return to the island.
Thank you H10 team fro a great holiday.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relaciones Públicas , Guest Services / Front Office at H10 Gran Tinerfe
Responded 25 Aug 2023
Dear Guest, Thank you for your review and your comments shared with other travellers after your recent stay at the H10 Gran Tinerfe Hotel. We are truly happy you enjoyed everything and we'll pass on the message to all the staff. We hope to welcome you back in the near future. Best regards, H10 Management Team
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relaciones G, Director de Relaciones Públicas at H10 Gran Tinerfe
We booked a Priviledge room so this review relates to the Priviledge room and areas. This was one of the best hotels we have stayed in and certainly the best we have stayed in in Tenerife in about 10 visits. The room could not be faulted and we were on the 10th floor with great views out to the sea. The Priviledge lounge area and vast decking area with loungers was superb. We were a bit disappointed in the quality of the meals in the a la carte restaurant and didn't compete with the food in the H10 Rubicon in Lanzarote where we stayed the year before. We thought that the quality of the food in the buffet restaurant exceeded our expectations. Cleanliness throughout the hotel was first class as was the service and friendliness of all staff. Whilst we did have the one little moan about the food it would not deter us from going back and this will be our first choice hotel from now on.
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relaciones G, Director de Relaciones Públicas at H10 Gran Tinerfe
Our 4th day at the h10 gran tinerfe and although there are lots of great aspects of the hotel it isn’t your typical 4 star adults only.
The hotel is extremely covid safe, you have temperate checks upon entering the hotel and restaurants and masks are to be worn at all times. There are plenty of sun loungers around the various pools and you are unable to reserve a bed before 10pm. You have to book for dinner at the buffet via a qr code and all menus at both bars and restaurants accessible via the code too. The hotel is in a perfect location and it’s within walking distance to more than enough bars and restaurants.
We are currently all inclusive with a basic double room, it is spacious and very clean however there is very very loud music until 12pm and you can hear people walking by in the early hours. This is to be expected in a hotel so close to bars etc but the music/singing is from the hotel bar below. We have been to reception to complain about this as it’s so loud and not great singing to which we’re told we would have to pay an extra 40€ per day to move rooms.
The food at the buffet is below the expected standard. It is falsely advertised on the jet2 website that there is a buffet, a la carte restaurant and a food experience which you are able to use 1 night per 7 night stay. We have been eating in the a la carte brasserie for lunch which is fab with great views over the beach but it’s actually only available to privilege guests on an evening, so you are basically left with the buffet every night. We have eaten out most nights despite being all inclusive as our first experience at the buffet wasn’t great. Mikes coffee shop is great offering a selection of coffees, milkshakes and ice creams. There are snacks available all day at the pool bar and also mikes coffee shops. There is also advertised on the hotel website a pizzeria which we visited yesterday and had to pay 2€ a slice despite being all inclusive.
You are able to exchange towels every day at the spa and the gym has plenty of equipment and you also have to book on a qr code to visit. Although the hotel is right on the beach you do have to pay for sun loungers on there.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at H10 Gran Tinerfe
Responded 8 Jan 2022
Dear guest, Thank you for your preference in selecting H10 Gran Tinerfe for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to find their made-to-measure experience. In addition we genuinely appreciate your kind words about our covid measures and location. Thank you also for your less positive comments, we will take them in consideration to give a better service for our clientes. We are looking forward welcoming you back for your next holiday. Kind regards, guest Relations
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I had written a review on leaving the hotel but it has disappeared. Stayed here a week ago ALL INCLUSIVE. On enquiring about privilege at an extra 80 euros a day the only benefits were eating in the separate restaurant with waiter service, separate sun bathing terrace where you can help yourself to drinks, which really would not be worth it.
The staff at this hotel work very hard, there arn't enough of them in the buffet restaurant but they try their best. We had a problem with our shower, it was fixed straight away, a bedside light came off the wall, sorted immediately.
Food, what you would expect, we always found something we liked, the lady cooking the eggs and omelettes in the morning could really do with speaking a little English. Fresh meat is also cooked in the evening but is so tough I wouldn't bother trying this. Plenty of fresh salads, hot and cold dishes. Breakfast was pretty good usual savaloy sausages and fatty bacon but the freshly cooked crepes were very nice, plenty of fruit
The Asenson restaurant which you are allowed in once is not worth a visit, they serve you with a selection of small dishes one after the other and each one was inedible.
Entertainment: Not bad Freddie Mercury was resurrected, looked nothing like him but he could sing, Tina Turner stomped around, the best was in the reception area there was a lovely lady singer and a sax player who was very good
Cleanliness very good, we had a bungalow room on the groundfloor lovely large room, too near to the evening entertainment which is often outside. I would have preferred a separate shower as this was over the bath and my husband who has had new knees had to climb in to use the shower. Mattress rather hard.
Weather, a lot of heavy rain, quite a bit of cloud, maybe not the best time of year to go if your a sun worshipper.
Lovely pools but why are they freezing cold? There is one smaller heated pool which was pleasant.
Walking distance to shops and beach, shuttle to the hotel was delayed, the driver didn't speak English, we booked a taxi to the Airport when we left its only about £25 worth doing.
Be warned!! Men are required to wear long trousers for dinner and women generally dress up.
Drink is plentiful and David an Irishmen who has been at the hotel for years serves a mean Baileys!! No kettle in room unless you are Privilege I bought a collapsible travel kettle and took a couple of mugs and tea bags, can't get out of bed without my cuppa
Masks - a pain I know but they are required whenever you walk around, once seated you can remove them.
Paperwork: make sure you have all the necessary paperwork for the airport printed off do not rely on wifi, ie vaccination proof and relevant forms.
Not come across H10 before but I would certainly use them again.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
Room Tip:Â unless you stay up late I would not choose a groundfloor room as the entertainment is loud
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at H10 Gran Tinerfe
Responded 17 Dec 2021
Dear Mr. Bonn, Firstly we would like to thank you for taking some of your valuable time to send your ipressions, since we believe that just through listening carefully to our guests’ opinions, we will be able to keep improving day by day. The entire team is truly delighted to know that you enjoyed a pleasant stay with us, as your satisfaction is our most important and main goal. You may rest sure that we will take into consideration your comments and ratings, in order to do our very best to keep creating memorable and unique experience for our guests. It would be heartily a pleasure to have the possibility to host you again at H10 Gran Tinerfe. We remain at your complete disposal and please do not hesitate to contact us for any further information or assistance. Best regards, Guest Relations
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Great location right by the sea... we had a chaotic very delayed flight and arrival due to the worse Calima(sandstorm) in living memory. We arrived to a reception full of displaced people who did not know what was happening. We had experienced a 22hrs delay so were tired too. Reception was ok but we were not offered lunch despite having missed dinner the previous night and breakfast. Fortunately as we had opted for the Privilege package we could wait for our room to be ready in the lounge with drinks and snacks. When we got to the room, it was fine, sea view, nice large shower and good toiletries. Storage limited especially hooks. The safe was open but no key, so I went back to reception only told very officiously we had been given it. We had not! And they eventually found the key which was in the wrong place and a very reluctant apology. The reception staff in one way were pleasant but we did on a few more occasions experience the officious attitude which we could do without! But will say that whilst we arrived in chaos all staff clearly worked extremely hard to get everything back to normal after the storm including the pools. They also had the sister hotel going into lockdown due to Coronavirus ! 2 days later everything was back to normal and spotlessly clean for which they should be praised!! We had chosen the Privilege package. All good except for smoking. I would suggest the hotel needs to consider introducing designated smoking areas or smoke free zones! We suffered from smokers, including cigar smokers, on the terrace, the buffet outside dining area at breakfast and dinner and the entertainment lounge smelling of smoke too. Very unpleasant and difficult to get away from. I did try to speak to the management as I don’t see this as a difficult issue to resolve but without any satisfactory outcome. Mirella the Privilege hostess said it was difficult as not law🙄 Food varied. Had to send numerous meals back in the Mirador restaurant. Lamb, salmon, prawns and pancakes all arrived raw and we don’t like well done food!!! Buffet was good, exceptional choice at breakfast. In many ways I preferred the buffet to the Mirador but like to sit outside and with people lighting up as you eat at dinner went back to Mirador despite the at time’s slow service. We loved the constant clean towels. My one piece of laundry came back with a stain I could not remove gone! Brilliant 😉 Entertainment was varied. Some great and some not so but like another reviewer said we could do without the certificate giving etc every night and nationality identification! Would we go again? Yes I think so. Lots of positives but a few tweaks would make it even better for all. They must be commended on their continued hard work to ensure it is spotlessly clean especially in current times! Thanks for a lovely holiday, weather was perfect.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relaciones G, Director de Relaciones Públicas at H10 Gran Tinerfe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Relaciones G, Director de Relaciones Públicas at H10 Gran Tinerfe
Responded 8 Mar 2020
Dear Lynn, Thank you very much for writing such a lovely review about your time with us at H10 Gran Tinerfe on TripAdvisor. We are very happy to hear, that you enjoyed your stay with us. Furthermore, thank you for your kind words about our staff, restaurants and overall appearance of the hotel. We are also glad to hear, that you enjoyed our variety of seating areas or sun loungers all around the hotel, as well as our entertainment programmes and pool area. We are happy, that you enjoyed all benefits that are included in our privilege package, such as the sea view from your room, the privilege lounge and the choice between the buffet and the a la carte restaurant. Thank you very much, for also writing a review about outside activities as well – your recommendations will give our future guests the opportunity to have the best time possible here in Tenerife. We look forward to see you again in winter, or whenever you decide you must escape the not so good weather in Blighty again! Kind regards from Tenerife, Alejandro Trujillo Guest Service H10 Gran Tinerfe
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From the time we arrived we were greeted and treated as long lost friends...service at reception was impeccable. We had booked half board and priveledge, which I am glad we did as our room had a super sea view. Priveledge lounge was a bonus and we could drink our tea/coffee and soft drinks from 9am to 9pm.(we don't drink alcohol)although there was a good selection of spirits and beer/lager to choose from .Be warned do not take any drinks out of this room say to the pool or back to your room as you will be charged for it on your bill when you leave, cameras are watching and staff know who you are. Breakfast didn't disappoint as this was a buffet, and you were really spoilt for choice, you can make your own tea & coffee here. Evening meal was again a buffet but be warned you will get charged for any drinks you have even water at 2.40 euro a bottle, which I thought was a bit of a cheek as you couldnt get a cup of free water to have with your meal. The priveledge dining restaurant for breakfast was good as was the evening meal, but not much choice, hence we ate in the buffet most nights. The hotel is spotless and couldn't be in a better position for walks into towns either way. Plenty of eateries about as there is shops. The beach in front of the hotel is quite busy and nice to dip your feet in although hats off to those brave enough that went in and had a morning swim.My tip for fellow travellers to this hotel is take a travel kettle with you,although you can hire one and buy your water in the supermarket @ 50 cents a bottle.Ask for a room high up as the lower you are the noisier it is in the evening from the surrounding bars and restaurants, there's only so much Tom Jones impersonated songs in one night that one can take when you are trying to sleep. All in all we had a lovely holiday and as a seasoned traveller would return back to this hotel.
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Date of stay: February 2020Trip type: Travelled as a couple
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Stayed over Christmas & New Year for about our second visit to this hotel. The location, restaurant, bar staff are excellent, very friendly and efficient. Reception staff was unpolite, unkind and not reliable. The hotel bedrooms and corridors are very tired, and need upgraded to justify the prices charged. The gala dinner on New Year’s Eve was excellent but sad to say the quality of the food during the rest of our stay was "just ok". Although we love the location of the hotel and the pool area not sure if we will be back as increasing the price of drinks on Christmas Eve & New Year's Eve and charging for a seat to be part of the celebrations to me is not acceptable, especially as the entertainment was truly awful. Although the rooms were cleaned every day the standard has definitely slipped, the bath was never cleaned proper during our stay, the vanity unit & shower in the bathroom was never even wiped. Noise from music bar! -We stayed i 5th floor with mountain view an after the daily show from 2145-2230(which was good). It was music before and after the show. In that period, it was impossible to relax, watch TV or sleep. On Christmas Eve & New Year Eve they had the Music out on a stage intel 1 AM & 2 AM. Music: Do you prefer 70s-80s’ music? You will love it! But the same songs repeated every night.....I saw just approx.. 20 people left in the bar after the daily evening show. That should explain everything about music selection. Why not play new music?? If you want to relax do NOT stay here!
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Date of stay: December 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , General Manager at H10 Gran Tinerfe
Responded 6 Jan 2022
Dear 212helget, We are most saddened by your thoughts expressed on this forum. Clearly we are a company that sets out to deliver its very best in customer care and experience. Where a guest feels that we are falling short of this then we would wish them to speak with Guest Service in order to help you during your stay and make sure that you have a lovely stay like most of our guest have. We are very sorry if the evening shows were not to your liking and all feedbacks are welcome , however we would like to clarify that our guest do not have to pay for being part of the celebration and all bars have free access. We are happy to know that you find our restaurant and bar staff as well as the location excellent and we hope to have the chance to welcome you in the near future and offer you a memorable stay. Please, do not hesitate to contact directly with Guest Service team ( rrpp1.hgt @ h10hotels. com us in order to welcome you and take care of you during your next holidays at the H10 Gran Tinerfe. Looking forward to welcoming you soon. Best regards, Guest Service
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First visit to H10 Gran Tinerfe and not disappointed. From the moment we arrived the reception staff were friendly and efficient with our check in. We had sixth floor room (620) overlooking the beach and terrace and although there were odd little signs of wear and tear the room was very clean and comfortable with welcome bottle of water which was welcome after our journey. Nespressso coffee machine as standard but kettle and tea supplies requested as wife is non coffee drinker. Mini bar stocked with water, beer, coke and orange juice but we opted for empty fridge at €10 charge. Meals were buffet style at the Los Menceyes restaurant and choices were plentiful with show cooking at dinner. Long trouser rules have been relaxed allowing men to wear tailored shorts although a lot of seemed to interpret that as anything goes with sports shorts/tops. Nice little boutique shop next to restaurant to get a dialy paper as well as reasonably priced fashion and jewellery and an ever friendly smile. Two pools with the bottom pool having better access via steps for those who find ladders a bit difficult. Just be aware that if you try and reserve sun loungers or beds before 10am you are likely to find your towels etc moved by staff with a polite note outlining the rules. Despacio spa offered some discounted treatments on day of arrival and occasionally during week although posted prices were reasonable and are charged to your room. Daytime activities start with stretch out excersise then later include French boules on the beach every morning at 11 which is a great way to meet some of your fellow guests. Numerous other activities throughout the day include archery, air rifle, darts, table tennis to name a few. There is also a guest water polo match every other day which is great fun... obviously these are all optional and up you just want to chill then you can. The hotel entertainment team in charge of all of the daytime activities are headed by the wonderful Dani ably assisted by Nerea who also oversea the evening entertainment programme comparing a different act each night at the Teide bar and weekly music at the sunset beach bar. What can I say about these guys except THANK YOU, you certainly made our holiday with your infectious personalities and ever present smiles, encouraging all to come and join in. It was 50 years ago that the Gran Tinerfe opened and started what became one of Tenerifes favourite resorts and they are still bringing the best to their guests.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Enrique Afonso, Other at H10 Gran Tinerfe
Responded 20 Sept 2022
Dear guest, Thank you for choosing H10 Gran Tinerfe as well as for the time you have spent sharing your comments with us. We are very glad to know that you have been completely satisfied with the services provided, reviews like this one of yours make us proud and are a sign for the whole staff that we are following the right path and that we must keep working like this because the hard work and dedication are paying off. It would be a pleasure to receive you again. Best regards, Enrique Afonso Community Manager.
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Hi this rule only applies to just in the evening & then only in winter months, during May to September smart shorts are allowed in the evening. However, this is the 21st century & I think smart shorts should be allowed all year.
Princetown, United Kingdom188 contributions39 helpful votes
"Ask for low floor to avoid lift queues. Take a travel kettle and your own tea bags! Avoid going to meals late, queues everywhere. Make sure you can use apps!"
There are more places to choose from in the Costa Adeje area.
PRICE RANGE
AU$283 - AU$491 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 gran tinerfe hotel costa adeje, h10 gran tinerfe resort, gran tinerfe tenerife
LOCATION
SpainCanary IslandsTenerifeAdejeCosta Adeje
NUMBER OF ROOMS
367
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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