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Grupotel Orient

Traveller (139)
Room & Suite (21)
Traveller (139)
Room & Suite (21)
Pool & Beach (20)
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About
  • Excellent23%
  • Very good38%
  • Average25%
  • Poor8%
  • Terrible6%
Located in a quite area only 500 mts. Away from the spectacular Playa de Palma beach. Rooms: Bathroom. Hair dryer Heating/ air-conditioning. Sat-TV. Safety Deposit Box. Balcony. Sport & Leisure: Swimming pool with children's pool. Heated indoor swimming pool. Jacuzzi. Table tennis. Billiard table. Children's playground. Live music at evening . Gastronomy: Warm & cold breakfast and dinner buffet. Show cooking. Restaurant with breakfast, lunch and dinner service. Lounge & Pool Bar with terrace and snack service. Services: Babysitting service. Medical services. Car rental. Internet. Children entertainment in July and August.
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Property amenities
Restaurant
Pool
Wheelchair Access
Bar/Lounge
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
136Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
Reviews (171)
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39 results
Traveller rating
11
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4
2
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Time of year
LanguageEnglish
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2
Show reviews that mention
All reviews rooms are comfortable german youngsters evening entertainment indoor pool free wifi breakfast and dinner tv facilities balcony pros clientele mallorca
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1 - 5 of 39 reviews
Reviewed 30 September 2018 via mobile

The room was clean, the bathroom was smart. The beds were too hard and the pillows not very comfortable. The air con was good and easy to use. The breakfast options were adequate, though the coffee was disappointing. Dinner was on the whole poor, the...More

Thank Richie W
Response from DirOrient, Director General at Grupotel OrientResponded 6 October 2018

Dear guest, Thank your for sharing your opinion in trip advisor, and although it seems you enjoyed some facilities and services, we are very sorry we couldn’t fulfill your high expectations. It would be a pleasure receiving you, if you decide to return in the...More

Reviewed 27 September 2018 via mobile

From the moment we arrived til the time we checked all the staff were welcoming, friendly and helpful. We could not have asked for more. This includes the reception staff, ladies who serviced the rooms, restaurant and bar staff. The location of the hotel is...More

1  Thank KASEssex
Response from DirOrient, Director General at Grupotel OrientResponded 6 October 2018

Dear guest, First of all, we would like to thank for your kind words regarding our staff and facilities. Concerning the non positive points; we always try to satisfy all of our customers, so we are very sorry we couldn’t fulfil your expectations with the...More

Reviewed 7 September 2018 via mobile

We had a wonderful experience at Groupotel Orient. The staff is very accomodating, nice and helpful, going the extra mile to give us the best tips and advice. We were a bit worried about the hotel being a bit toofar from the beach but it...More

Thank GoPlaces106647
Response from DirOrient, Director General at Grupotel OrientResponded 9 September 2018

Dear guest, Thank you for sharing your experience and for your words to our staff, food and live music (we are delighted, you could enjoy it every night from your room). It was really a pleasure serving you during your stay and make your holidays...More

Reviewed 31 August 2018

This hotel has a great restaurant and is kept very neat and tidy. The rooms are comfortable and fresh. It’s pity that some guests make a lot af noise coming back to the hotel in the middle of the night. You’re supposed to get a...More

Thank IsabelD2314
Response from DirOrient, Director General at Grupotel OrientResponded 9 September 2018

Dear guest, We would like to thank you for sharing your experience in Trip Advisor and are really happy you enjoyed your holidays and had a great time. It was a pleasure having you with us and are very sorry for the inconveniences with the...More

Reviewed 19 August 2018 via mobile

Would never go back just had a week there with my husband daughter and 2 grandchildren 12 and 10 the hotel was overrun with screaming drunk Germans taking over the pool with ball throwing and splashing .Hotel clean and staff nice except Michel in dining...More

Thank sewsuzie
Response from DirOrient, Director General at Grupotel OrientResponded 27 August 2018

Dear guest, First of all, we would like to thank for your kind words regarding our cleanliness and our staff, it was a pleasure for all of us, having you with us and try to make your holidays as pleasant as possible. We always try...More

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Questions & Answers
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Carr1976
15 November 2018|
Answer
Response from DirOrient | Property representative |
Dear Madam, Thank you for your question, the price for the safe is 1.5€ per day and/or 9€ per week. It will be a pleasure for all of us receiving you in August. Your Grupotel Orient Team
1
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Carr1976
13 November 2018|
Answer
Response from DirOrient | Property representative |
Dear Madam, Thank you for your message and for choosing us as your holidays destination next summer. Relative to your question, I suppose you ask for tourist taxes, which are 3.30€ per person per day, 29.70€ per person for... More
1
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Google Translation
KASEssex
16 September 2018|
AnswerShow all 2 answers
Response from DirOrient | Property representative |
Dear guest, Thank you very much for your question, each hotel has its own dress code, based mainly on the type of client and the location of the hotel. For example, in summer we have many young people and we are in a much... More
0
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Room Tips
"View on pool"
IsabelD2314
31 Aug. 2018
Read review
"Slanted balocnies and views of dump sites avoid"
303tiah
9 Mar. 2017
Read review
"The higher the better and best is not to take the pool side."
759rikd
8 Jun. 2015
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"Rooms facing backspace are quieter, but than you don't have maritime view"
nenadm577
5 Aug. 2014
Read review
PRICE RANGE
USD 87 - USD 192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grupotel orient hotel playa de palmagrupotel orient playa de palma
LOCATION
SpainBalearic IslandsMajorcaPlaya de Palma
NUMBER OF ROOMS
272
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