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Cosmopolitan

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Cosmopolitan
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277 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Reviewed 17 August 2016

The hotel was a good quality 4* with very friendly staff. It appeared that most people stayed just for a few days, we were there for 11 nights. The buffet breakfast was extensive, but after a while did get a bit repetitive. Very quiet around the pool during the day and they let you use lilo's which was a real...

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Helpful?
1Thank Frances1465
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Client, Thank you for your review of your recent stay at our hotel. We are pleased you enjoyed your stay at our hotel and our customer service standards. We hope to welcome you back at our hotel in the very near future. Kind regards, Inmaculada Parra. Hotel Cosmopolitan Team.

Lancashire, United Kingdom
Reviewed 10 August 2016

Just returned from a 5 night stay, a lovely clean hotel, bedrooms are a little small but very well maintained, most of the staff are very friendly and helpful especially the reception staff. The very comfortable sun beds with clean cushions were a treat. Unfortunately my daughter and I did seem to clash with the restaurant matre d Maria she...

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Helpful?
Thank Juli2311
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason for being. I would like to explain...

Exeter, United Kingdom
Reviewed 9 August 2016 via mobile

You cant help but acknowledge the cleanliness , variety of buffet and the general accommodation. The pool area, dining room and all the public areas were spotless and always being cleaned. The one thing that lets the Cosmopolitan down is the indifferent service you receive. Reception certainly needs some work, factual unsmiling staff who made you feel like you weren't...

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Helpful?
Thank abally1973
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason for being. Thank you and we wish...

birmingham
Reviewed 9 August 2016

Stayed here for 8 nights. Very nice and clean hotel. Staff very friendly and helpful. Buffet breakfast and dinner were good and had enough choice. It's a shame that they don't take credit card for excursions. But the bank is just around the corner. Overall it was very good.

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Helpful?
Thank gss0121
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Client, Thank you very much for you kind feed back which is highly appreciated by our team. We are pleased to hear that you enjoyed your stay at Hotel Cosmopolitan. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We hope to welcome you back at our hotel...

Jessheim, Norway
Reviewed 7 August 2016 via mobile

After we had ended up at a dump in Arenal by our tour-operator, Ving, we moved to this hotel after 4 days and paid for a better standard. It was like coming to heaven for us! So friendly staff at the front-desk at all times of day and night. We had a room towards the streeet on 4th floor as...

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Helpful?
Thank Elin R
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Client, First of all thank you for your recent visit to the Hotel Cosmopolitan and for taking the time to write their impressions positive about our hotel. We are pleased to hear that you enjoyed your stay at the Hotel Cosmopolitan and that you appreciate our services. Our aim is to exceed the expectations of our guests and it...

Reviewed 6 August 2016 via mobile

We stayed here for 8 nights and found the hotel to be very good. The staff were all very friendly and helpful without exception. Everyone from the people at reception to the ladies who cleaned our room were a credit to the hotel. From the moment of check in to leaving, all the hotel staff and cleaners always had a...

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Helpful?
Thank Patrick M
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Patrick, First of all we would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Cosmopolitan our aim is to exceed the expectations of our guests and it is most inspiring for all members of our...

Reviewed 6 August 2016 via mobile

Me and my boyfriend spent a week here with another couple. Hotel was very nice and clean, the breakfast and evening buffets were good, and seemed to cater for everybody! The front desk staff were kind, especially a young friendly man named Raul, he helped us with any questions we had and made our experience a lot easier, so we...

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Helpful?
Thank Carys S
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason for being. Thank you and we wish...

Cheltenham, United Kingdom
Reviewed 29 July 2016

Hotel and pool very clean. Rooms had awful sound proofing and were woken every night by footsteps and conversations passing the room. The breakfast was great. Free wifi was useful though not available in rooms. Location was very close to airport and 7 minutes to beach and restaurants. Most of the staff were blunt and rude which was disappointing. A...

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Helpful?
Thank tillyhosk
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. We have...

Amman, Jordan
Reviewed 26 July 2016

an excellent hotel, clean, spacious rooms, nice view, excellent pool. The staff are excellent everywhere in the hotel except for their front desk, as we had a real bad experience with a lady receptionist that lacked the very basics of being a receptionist at a hotel, she was simply rude and that was from the moment of check in. the...

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Helpful?
1Thank khaliljkh
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. We have taken note of your comments. Without a doubt, the satisfaction of our guests is our reason for being. Kindly accept...

Omagh, United Kingdom
Reviewed 23 July 2016

My partner and I spent 4 nights at this Hotel last week. We were initially apprehensive about our visit as the hotel's bank had somehow taken our payment twice, which as we thought at the time did not bode well for the remainder of the trip.. Once we arrived the staff were quick to apologise and explained they had already...

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Helpful?
Thank Shanetierney01
Hotelcosmopolitan_13, Subdirectora at Cosmopolitan, responded to this review

Dear Guest, Thank you for taking the time and efforts to share your concerns with us. At Hotel Cosmopolitan, we strive to provide a superior service experience for every customer: therefore your feedback is very important to us. Sorry for any inconvenience. Without a doubt, the satisfaction of our guests is our reason for being. Thank you and we wish...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Cosmopolitan is located at Playa de Palma, 400m from the beach and 8 km from the main city Palma de Mallorca (public bus stop just opposite the hotel) and 3km from the airport. The hotel has 196 double rooms, 4 superior double rooms, 17 single rooms and 10 suites. Hotel Cosmopolitan has completely renovated its facilities, adding many details to create more space for a comfortable stay. We would like to offer you a personalized service in order to make your stay as pleasant as possible. ... more   less 

Additional Information about Cosmopolitan

Address: Calle Mar D'Aral 4 C | Las Maravillas, 07610 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: $138 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmopolitan 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Cosmopolitan Playa De Palma, Majorca, Spain
Hotel Style:
#13 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from Cosmopolitan staff and other travellers.
12 questions
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Solihull
7 months ago
West Suusex
Sunderland, United Kingdom
over a year ago
over a year ago

See all questions (12)

Questions? Get answers from Cosmopolitan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking pool”
D456ZFjulieh, 31 Aug 2016 | Read review
“I would ask for rooms away for the main lift as I believe this could be noisy and also ask for a room overlooking the pool !”
CarlaPelham, 24 Aug 2016 | Read review
“Definitely get a pool view room.”
Frances1465, 17 Aug 2016 | Read review
“Choose a pool view we found this very quiet”
Juli2311, 9 Aug 2016 | Read review
“Not the second floor where rooms had awful soundproofing”
tillyhosk, 29 Jul 2016 | Read review
5 of 5