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Villas Alondra & Suites

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Villas Alondra & Suites
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312 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Middlesbrough
Reviewed 6 days ago NEW

We arrived Boxing Day and check in experience went well. Friendly small group of staff manning the reception area. Location of suite was excellent not overlooked and close to the restaurant. We stayed in Villa 23. A few issues which you would not expect. 1. Doors to bedrooms are sliding and are very noisy especially during the night. 2. Only...

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Helpful?
2Thank Mandy312989
Leeds, United Kingdom
Reviewed 1 week ago

Plus: The hotel is about 15-minute drive from the airport. The villa we stayed was very clean, modern and comfortable. The whole site is well maintained, very quiet and safe. The food and services at the restaurant is superb. Master bedroom is really nice but the other two bedrooms are quite basic and dark. Minus: Swimming pool is too cold...

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Helpful?
1Thank Joanna Y
Pablo R, Director Comercial at Villas Alondra & Suites, responded to this review

Dear Customer. Many thanks from Alondra Staff. Regards

england
Reviewed 2 weeks ago

Reception staff welcoming and informative. Well proportioned Villa with all amenities you would expect and having read previous reviews we where pre warned about the pool issues !!!! foolishly we didn't pre book a heated one, thought we could just ask to have it put on if required !!!! No, apparently all the pools do not have this facility and...

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Helpful?
1Thank maddox66
Pablo R, Director Comercial at Villas Alondra & Suites, responded to this review

Dear Customer. We have 38 pools. Of these there are 24 that have the option . We have a communal swimming pool for guests who like you did not want this service. The speed of Wi-Fi is independent for each of the tablets and depends on the consumption of each one. Thanks for your comments. Regards

roma
Reviewed 2 weeks ago via mobile

Beautiful villa! Own private pool although even when heated still very chilly! Warm days and cool evenings. The villas Alondra were perfect: secluded, quiet, comfortable and had everything we needed. We will be back!

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Helpful?
1Thank yorkyRoma
Pablo R, Director Comercial at Villas Alondra & Suites, responded to this review

Dear Customer Many thanks from Alondra Staff. Regards

Lanzarote, Spain
Reviewed 4 weeks ago

Villas where fully equiped with everything someone needs! Very cosy and nice rooms. The staff was so warm and everything was as we expected! Clean rooms,well behaved staff and hot weather! What else can someone ask for? WE FELT LIKE OUR OWN HOME!!!

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Helpful?
1Thank LanzaroteMassage
Pablo R, Director Comercial at Villas Alondra & Suites, responded to this review

Thank you very much for your comments. We hope to see you soon Regards

London, United Kingdom
Reviewed 20 November 2016

Me and my husband arrived yesterday and are currently staying in villa 7. We were pleasantly surprised to find the accommodation comprises of three bedrooms and two bathrooms, true to previous reviews about feel of luxury and really spotless in every aspect. The dinner in the restaurant last evening was delicious in a romantic setting. Now few words about about...

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5Thank Dibreva
Pablo R, Director Comercial at Villas Alondra & Suites, responded to this review

Dear Customer. Our homes are advertised on all channels with an option to use the pool-heating service. It is noticed in all our publications that this option is always under previous request and confirmation. Customers who have not confirmed can not be served, since the system is under an assignment process. At the moment we have 70% of our houses...

Bilston, United Kingdom
Reviewed 19 November 2016 via mobile

We've literally just returned from a weeks stay in Alondra villa no.13. When we arrived we were immediately upgraded and was very impressed. We had never experienced a villa holiday before and we took our 4 boisterous boys for something different (ages - twins 3, 5 year old and 13 year old). The Villa was perfect. The size was just...

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4Thank Kellie H
Pablo R, Director de Recepción at Villas Alondra & Suites, responded to this review

Dear Customer Many thanks for your comments. Regards

Reviewed 8 November 2016 via mobile

Just back from a glorious 9 nights at the Alondra Villa & Suites. We stayed in Villa 29 witch was a 2 bedroom with private pool. It was very clean, private & secure. The breakfast was fab & all the staff were great. We will definitely be going back.

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1Thank Squire1972
Pablo R, Director Comercial at Villas Alondra & Suites, responded to this review

Dear Customer Many thanks. We hope to see you son. Regards

Reviewed 4 November 2016 via mobile

I am comparing this "5" star accommodation with equivalent 5 STAR we had in Tenerife last October. Reception; "cave-like" small office on corner. Friendly and helpful receptionists who speak good English. Apparently open 8am till 7pm. Suite 23: Resplendent and clean , Two bedroomed , separated by kitchenette/dining/ seating area . Well equipped but no condiments, kitchen Roll, washing up...

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Helpful?
3Thank Steve A
Pablo R, Director Comercial at Villas Alondra & Suites, responded to this review

Dear Customer. Our establishment does not want to make any comparison with other resorts. Our service always tries that our customers are relaxed and in good harmony. The televisions are located in the bedrooms because following the ideas of our customers, the living room is to share moments with the family. Our Wi-Fi service has been tested and since November...

ENGLAND
Reviewed 30 October 2016

I see from some reviews that people have issues with the heated pools what I don't understand is if you pay for a heated pool you should get one. I don't understand the limit on the pool temperature to 27 degrees I stay in Cyprus the air temperature is 40 degrees and the pool temperature is always 31 degrees. In...

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3Thank ROSIERAV4
Pablo R, Director Comercial at Villas Alondra & Suites, responded to this review

Dear Customer. Health regulations in Spain does not allow the temperature exceeds 28 degrees pools by the appearance of bacteria that use water temperature as an element for propagation. All these documents can be consulted on the website of the Canary Islands Health Service The pool never goes out at night. The machine has a temperature sensor that controls the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Alondra Villas % Suites is a modern and welcoming resort, consisting of 41 units in 4 different types of accommodation. We have 19 villas - 13 Deluxe Villas (Suites) - 5 Grand Villa Deluxe & 5 Cottages. Our services consist of daily reception service, cleaning service hired by Service Restoration in communal pool area, Hamman treatments a la carte and Chill-Out. All our accommodations have private parking, fully equipped kitchen, washer, dryer, satellite TV, private Pool Villas - Villa Deluxe - Deluxe and Grand Villa surrounded by a lovely garden. ... more   less 

Additional Information about Villas Alondra & Suites

Address: Los Volcanes 16 | Los Mojones, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: $207 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villas Alondra & Suites 5*
Number of rooms: 41
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Also Known As:
Villas Alondra And Alondra Suites
Villas Alondra & Alondra Hotel Puerto Del Carmen
Villas Alondra & Suites Lanzarote/Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Villas Alondra & Suites staff and other travellers.
47 questions
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Questions? Get answers from Villas Alondra & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villa 23 good choice if offered.”
 of 5 bubbles Mandy312989, 10 Jan 2017 | Read review
“Small number villas have more privacy in the pool area.”
 of 5 bubbles FinnShark, 23 Oct 2016 | Read review
“Suite 32 and 31 seem to be most private and not overlooked”
 of 5 bubbles janwT73CG, 22 Oct 2016 | Read review
“Villa 11 is roughly in the centre of the complex and far away enough from any local small roads and the motorway not to intrude day or night.”
 of 5 bubbles Minnx, 11 Oct 2016 | Read review
“suite 44 good size garden sun all day long”
 of 5 bubbles AlwaysturnleftA1, 9 Oct 2016 | Read review
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