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Suite Hotel Fariones

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Calle Acatife 1, 35510 Puerto Del Carmen, Lanzarote Spain
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Traveller (1075)
Room & Suite (322)
Pool & Beach (112)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#18 of 89 hotels in Puerto Del Carmen
Location
Cleanliness
Service
Value
Travellers' Choice
This fantastic 4-star Hotel is right on the beachfront with direct access to the beach. All Suites with a sea view from the balcony or terrace. In the heart of Puerto del Carmen, surrounded by restaurants, shopping area and only a few minutes from the picturesque fishing harbour. This ideal location and excellent accommodation makes us the best choice for a family holiday.
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Property amenities
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Billiards
Entertainment staff
Evening entertainment
Table tennis
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Massage
Salon
Baggage storage
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Spanish, German
1649Reviews338Q+A100Room tips
Traveller rating
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Popular mentions
Claire L wrote a review Mar 2020
Eastbourne, United Kingdom33 contributions16 helpful votes
Although the property has come under new management, since our last visit, it still offers a very good quality of service and it was nice to see some familiar friendly faces from previous years. The breakfast did not disappoint and the pool area was lovely, the new sunbeds are great! Despite the current world problems with travel we have already booked our flights for next February, so I really hope I can celebrate my birthday here once again.
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: Lovely beachside location
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Response from Direccion Fariones Hoteles Direccion Fariones Hoteles, Otros at Suite Hotel Fariones
Responded 1 Apr 2020
Dear Claire, Thank you so much for such a kind review. It has been a pleasure to welcome you for your birthday, and we will be delighted to welcome you next year to celebrate your next birthday together. Kind regards, The Plus Fariones team
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John wrote a review Mar 2020
16 contributions23 helpful votes
+1
I will start off by saying this is NOT a 4 star hotel. The Suite Hotel Fariones is more of a large apartment complex with a restaurant. I use that term lightly, more like rushed, feeding frenzy of sub-par and processed food. I ate better in 3rd world countries. I am very disappointed with Puerto del Carmen, the standards of this establishment to not reflect the rest of the island. The room itself was stuffy and claustrophobic and the AC is poor (if it is working at all). We went for a relaxing break. Not much chance of relaxing in a building site with hammering, banging, dust and unsightliness. Having the cleaners hammer around outside your door from 8am every morning won’t help you relax either. How are the getting away with those prices, the place is in a shambles! I think people are fooling themselves, I cant see how those good reviews are justified. Photos attached. Look if you read reviews here, and have your doubts, I strongly suggest staying elsewhere. I have found the basic accommodation on the island to be of a very high standard in terms of value for money and customer service. This place is not worth the cost, 100%. The staff are clearly unhappy and have no problem letting you know, from the people on the desk to the cleaners to the people in the restaurant. I have never felt so uncomfortable in a place in my life. With the recent worldwide health pandemic there are hotels and business that will be appreciative and delighted of your custom. Management clearly don’t care about bad reviews judging from the rhetoric on TA. I’m sure the oncoming recession will weed places like this out of the equation. As I said, this does not reflect accurately on the rest of the island, I hope the island is supported in the tough years to come. It seems to me from the other reviews, some people must have low standards, don’t mind getting ripped off, or maybe have not traveled as much to other countries, and when things go wrong in this hotel, they go spectacularly wrong. In summary, very poor. Very, very poor. I do not write a bad review lightly.
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Date of stay: December 2019
Location
Service
Sleep Quality
5 Helpful votes
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Response from Direccion Fariones Hoteles Direccion Fariones Hoteles, Otros at Suite Hotel Fariones
Responded 19 Mar 2020
Dear guest, Although all opinions are absolutely respectful, we would like to say how surprised you are by your review. As you well mention, the huge majority of the reviews shared by our guests praise our staff (described as friendly and always happy to help), the location (right in front of Playa Grande) and the rooms (described as comfortable and lightful). What we cannot accept, though, is your attacking the other reviews considering that the community of TripAdvisor sharing their opinions about our hotel must be "fooling themselves", or have "really low standards". Most of the guests staying in our hotel have been coming back for 30 years, which shows how happy they are with our hotel, premises and service. And we simply cannot understand, or agree on the fact that you disregard their opinion. Best regards, The Plus Fariones team
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jean m wrote a review Mar 2020
16 contributions10 helpful votes
We have just returned from one week here. We had booked a standard suite but upgraded to a sea view in the block closest to beach. Room 340 is on same floor as reception so no long trek with suitcases and cost was not prohibitive. View was really good. Suite well equipped and comfortable but agree bedroom was very hot. Breakfast only OK. Hot food was cold and we never found the larger plates. Selection of cold meats could have been better quality. Also after 9 o'clock the tables were not cleared and reset very quickly giving impression that you were not welcome in the last hour of service. Entertainment was mediocre but there are plenty bars and venues in the close vicinity with good live music. We found all staff in hotel to be friendly and courteous and always willing to help. Location of hotel is the best and we would definitely return.
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Date of stay: March 2020
Rooms
Cleanliness
Service
2 Helpful votes
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Response from Direccion Fariones Hoteles Direccion Fariones Hoteles, Otros at Suite Hotel Fariones
Responded 17 Mar 2020
Dear guest, Thank you for choosing our hotel for your holidays, and for your recommendation. For your next stay, do not hesitate to contact with our staff should you need anything during your stay: from larger plate, hotter dishes or anything that you might need. We hope we will have the pleasure of welcoming you back soon. Kind regards, The Plus Fariones team
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Shirley1256 wrote a review Mar 2020
Colchester, United Kingdom575 contributions437 helpful votes
+1
My husband and I have just returned from a weeks holiday. We stayed in room 419 which was lovely, nice views well equipped suite. We had a bottle of cava and some fruit delivered on our first day. We went for B&B which was good for us. The food was plentiful and a great variety for all nationalities. It took as a few days to find out where the large plates were. Overall the breakfast was good but the cooked breakfast items were not as hot as it could have been. The waitress/ waiters were very efficient and friendly. The poolside bar had snacks also throughout the day which were good. The pool itself was stating 25 degrees but it did not feel like it I could not get my breath when I first got in, and that was the heated pool. However it was cleaned everyday. The sun bed issue remains although the staff did help locate beds for people. We did not have a problem. The hotel itself is in a lovely position with beautiful views. The local bus stop is not far away and you pay on the bus. The entertain on the night we went was very good. I can also vouch for the cocktails. I had an issue with my room not being cleaned on several occasions but this was acted on when a very nice housekeeper attended. Clara from customer service Apologised profusely and checked with us each day that all was ok she is a great ambassador for the hotel. The reception staff were ok but not as inviting as you would expect. However, a mention for Pedro who was the most helpful. We had one evening meal and it was lovely plenty of choice and very tasty. We had a small bottle of wine and fruit as a gift for our 40th Anniversary which was lovely. The rooms are very nice the bedroom as other reviews have mentioned is very hot at night we did slide the windows open. It helped a little but for that reason I do not think I would visit in the summer. Unless I was guaranteed aircon in the bedroom. The supermarket on site is very helpful and has a good stock of most things required. The area the hotel is situated has a variety of shops bars and restaurants which we did frequent. The promenade was very nice and we enjoyed evening walks. The harbour is just along the road not far, unfortunately we had the sandstorm and did not benefit from the views there. But it’s worth a little wander round. I would definitely visit this hotel again mostly because of the exceptional customer service from Clara ,the location the rooms are lovely with good size balcony’s and the smart tv, fridge, microwave etc. Also worth noting this hotel has rooms for disabled which I thought was a very good feature. The building work was not a problem we did not hear any noise and it did not disrupt our stay. A very special thank you to Clara keep up the good work
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from plusfariones, Communication Department at Suite Hotel Fariones
Responded 10 Mar 2020
Dear Shirley, First of all, thank you for choosing the Suite Hotel Fariones for your holidays. We are delighted to know that you have enjoyed your stay in our hotel, and look forward to your next visit. Kind regards, The Plus Fariones team
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John B wrote a review Mar 2020
Wishaw, United Kingdom119 contributions100 helpful votes
Room 405, looking out to beach. Large living area. At least 7 power sockets, kettle, microwave, coffee machine, some crockery and utensils. And FREE SAFE ! Good easy- to-work aircon - but only in the living area, - none in the bedroom. Bedroom hot at night and had to sleep with windows open but it was extremely quiet. Great bathroom, - walk-in rain shower, two sinks, and wee tubes of shampoo, bodywash, shower gel, toothbrushes. Big fluffy towels. Towels changed as requested. Bed great ( two singles pushed together). Bedroom dark even with all lights on. Loads of storage space in bedroom and lounge. About a dozen hangers provided. TV has freeview channels 1,2,3,4 . Balcony large, - 2 chairs, table and pull-out clothes dryer. Daily maid service. Outwith room - long, long walk to room from reception. Internal layout is very sterile and, frankly, dull. Corridor to our room was so long I'm sure I saw a wee boy zooming about on a tricycle murmuring about wanting something to drink ( he kept repeating 'red rum, red rum'). On-site supermarket excellent and provides a short-cut to your room. Pool area great. Ample sunbeds, with good cushioned mattresses and the free towels are bath sheet size. Animation team good but not intrusive. One pool heated the other is freezing( think Andy Murray ice-bath freezin!) . Pool bar snacks - tried once. Dreadful. Complained about the inedible cold oily carbonara and got almost no response. Breakfast - fabulous. Entertainment - well, you're never going to get a Beyonce or an Ed Sheerin or a Led Zeppelin re-union, but they tried their best. Overall, apart from the lack of aircon in the bedroom, and the sterile uninviting internal structure of the corridors, I would highly recommend this hotel in every way. Would definitely go back there. All staff were pleasant and helpful. Oh, and never heard a single sound from the next door work being done outside.
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Date of stay: February 2020
Value
Location
Service
Room Tip: 405 - at far end of hotel. Very quiet. Looks out onto beach/sea, but not pool.
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1 Helpful vote
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Response from plusfariones, Communication Department at Suite Hotel Fariones
Responded 10 Mar 2020
Dear John, Thank you for choosing Suite Hotel Fariones for your stay, and for your detailed review. We are glad to know that you would recommend our hotel to other guests, and look forward to your next visit. Kind regards, The Plus Fariones team
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PRICE RANGE
USD 139 - USD 240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suitehotel fariones playa hotel puerto del carmen, suitehotel puerto del carmen, suitehotel hotel fariones playa
LOCATION
SpainCanary IslandsLanzarotePuerto Del Carmen
NUMBER OF ROOMS
231
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Frequently Asked Questions about Suite Hotel Fariones
Which popular attractions are close to Suite Hotel Fariones?
Nearby attractions include Bike Sensations (0.2 km), Playa Chica (0.4 km), and Rooftop Entertainment (0.5 km).
What are some of the property amenities at Suite Hotel Fariones?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Suite Hotel Fariones?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Suite Hotel Fariones?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Suite Hotel Fariones?
Conveniently located restaurants include Bistro Arbol, Mumbai Masala, and Indian Aroma.
Are there opportunities to exercise at Suite Hotel Fariones?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Suite Hotel Fariones have an airport shuttle?
Yes, Suite Hotel Fariones offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Suite Hotel Fariones?
Yes, dry cleaning and laundry service are offered to guests.
Does Suite Hotel Fariones offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Suite Hotel Fariones?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Suite Hotel Fariones?
Many travellers enjoy visiting Castillo de las Coloradas (15.9 km) and Barco Telamon encallado (15.1 km).