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Isle Of Palms

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Isle Of Palms
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Brisbane, Australia
Reviewed 2 weeks ago

The room that we got was not what was advertised on photos. The unit was outdated and upgrades need to be done to the kitchen and bathrooms. We had to use both hands to push open the bathroom roller doors as they kept on getting stuck. A fresh coat of paint will do wonders. Curtains need a a really good...

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Helpful?
Thank althea2016
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Dear Althea, Thank you for taking the time to review your stay at Isle of Palms Resort, all the apartments here are privately owned and furnished differently no two are alike, we do however have Deluxe units available which have been refurbished. Our maintenance team will look at the shower screen today and make carry our appropriate maintenance. It was...

Paynesville, Australia
Reviewed 24 February 2017 via mobile

Booked a unit for myself and my partner. It looked lovely on the website. Said air conditioning and free wi-fi ha what a joke! The unit had no a/c, wi-fi to use you had to go to the office and overall cleanliness of the unit was not good. The fridge hadn't even been cleaned! We got upgraded to another unit...

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Helpful?
Thank wrightrebel1966
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Dear Wrightrebel1966, Thank you for taking time to voice your concerns regarding your recent stay with us. We do encourage all types of feed back from our guests as it is important in helping us maintain our excellent level of customer satisfaction and service. I have investigated your concerns and note that you booked a 2 bedroom unit and we...

Reviewed 16 February 2017 via mobile

We stayed at the isle for a family get together & hired 3 townhouses. All were very neat & clean. Slightly small bathrooms, but large main bed overlooking the canal. Very pleasant experience. All well sized, our townhouse didn't have air conditioning but it wasn't a problem as it was very well ventilated & a breeze came through cooling entire...

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Helpful?
Thank Spc123321
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Dear Spc123321, Thank you so much for your wonderful review, It is such a pleasure reading you and your family enjoyed your stay and we do hope to see you all again in the near future. (Don't forget to ask about our fantastic return guest discounts)... Kind regards, Management and Staff

Reviewed 19 January 2017 via mobile

This is a great property. We were in a 3 bedroom townhouse. We were overlooking the lake. Both pools and spas are great. The property is well maintained. Staff really helpful. There is a shopping centre 5 mins walk away. Great location

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Helpful?
Thank rachel b
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Dear Rachel, Thank you for your wonderful review of your stay at Isle of Palms Resort, we do hope to see you again in the near future. Kind regards, Management and Staff

Reviewed 22 November 2016 via mobile

Never ever have i been so disgusted at a so called Resort !!! Mould on curtains and walls Cat using our balcony gardens as its litter box and there is a no animal policy on the premises. Its not a stray as it had a collar and was very well fed. Ovens never cleaned Ants all over the benches at...

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Helpful?
3Thank Tris B
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Tris B Thank you for taking the time to voice your concerns regarding you recent stay with us. We do encourage all types of feedback from our guests as it is important in helping us maintain our excellent level of customer service & satisfaction. I have investigated the issues stated on your review and I must say it is...

Emu Plains, Australia
Reviewed 15 November 2016

The rooms where large and spacious and great value for money, close to the shopping center, airport and motorway. Only problem was we had booked for 6 people in a 3 bedroom villa but only had seating provided for 4 - 5 people both in the lounge room and in the court yard.

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Helpful?
Thank Ben H
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Dear Ben, Thank you for reviewing your stay at Isle of Palms, we are so glad you enjoyed your stay and would love to see you again in the near future, remember to call direct for our repeat guests discounts. Kind regards, Management

Brisbane, Australia
Reviewed 14 November 2016

It was great how we had 2 tea towels and 4 dishwashing tablets etc as most places only give you one tea towel and 1 dishwashing tablet and you have to spend money on more. The shopping centre is at the end of the drive which makes it very convenient and you can bring back the shopping trolley. Apartments are...

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Helpful?
Thank leannew859
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Dear Leanne, It's always a pleasure hearing that our guests enjoyed their stay, thank you so much for taking the time to pen your review. We look forward to seeing you again in the near future. Call our team direct for your special return guest rate :)..... Kind regards, Management

Sydney, Australia
Reviewed 14 November 2016

Based on the value of money this place is great, very spacious apartments (I stayed in the 3 bedroom) and it is not very far from the airport. You are a walking distance from a shopping centre, where you can get groceries and plenty of fast food options. The pools were a big hit with the kids, as was the...

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Helpful?
Thank Shakaka
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Shakaka, We appreciate your feedback on your stay at the Isle of Palms Resort. Your fantastic tips and review of our facilities is so wonderful to hear, I will pass on your comments to our Housekeeping team and We do hope to see you again soon and offer you a special return guest discount on your next visit.... Kind...

Reviewed 14 October 2016

We stayed in Villa 33 (3 bedrooms) and our only major problem was the washing machine- hot and cold taps were reversed. I don't think this will be a future problem as I mentioned the issue to reception and they were going to have the machine looked at. We were 6- 4 teenagers and 2 adults and the kids loved...

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Helpful?
Thank Tiana Y
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Dear Tiana, Thank you for your wonderful review of your stay at Isle of Palms Resort. We are so happy you enjoyed your stay, we have had maintenance look at those taps and they are now fitted correctly :) . We have also been in contact with the owner regarding the lounge and expressed out thoughts on a replacement. We...

Bathurst, Australia
Reviewed 26 September 2016 via mobile

We stayed for a week family holiday. Was very nice to wake up with the water as ur view each morning. Main pool was awesome spa was very nice. The unit is in need of some up grades shower need attention. Over all not too bad would stay again for quite relaxing holiday. A little to far south if you...

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Helpful?
Thank Marc H
Isle Of Palms M, Front Office Manager at Isle Of Palms, responded to this review

Hi Marc, Thank you for the review of your stay at Isle of Palms Resort, we are so happy you enjoyed your stay we think the views are amazing also. We do hope you return to us in the near future as we would love to offer you a special rate for our return guests. Kind regards, Management and Staff

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Tucked away in the tranquil cove of Pine Lake on the beautiful Gold Coast, Isle of Palms Resort is your home away from home. Ideally located in the peaceful suburb of Elanora, surrounded by parklands and natural reserves, Isle of Palms is the perfect getaway for friends and families to enjoy an unforgettable holiday.Our split-level, fully self contained townhouses are just a few minutes away from the trendy shops, cafes, and restaurants of Palm Beach. Our accommodation includes a fully equipped kitchen, laundry facilities, open plan living and dining areas, and stunning garden or waterfront views.Our Gold Coast Holiday Accommodation is near the patrolled beaches of Currumbin Beach and Palm Beach. Explore wildlife wonders at Currumbin Wildlife Sanctuary and David Fleay Wildlife Park. Shop to your heart’s content at The Pines Shopping Centre and the Pacific Fair Shopping Centre. Just 30 minutes away are world class theme parks like Sea World, Warner Brothers Movie World, and Dreamworld. Enjoy the best that the Gold Coast has to offer. ... more   less 

Additional Information about Isle Of Palms

Address: Isle of Palms 2 Coolgardie St, Elanora, Gold Coast, Queensland 4221, Australia
Region: Australia > Queensland > Gold Coast > Elanora
Price Range: $105 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isle Of Palms 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Isle Of Palms Elanora, Gold Coast
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Questions & Answers

Questions? Get answers from Isle Of Palms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Units on the north side of the resort have better views.”
althea2016, 8 Apr 2017 | Read review
“Room on the water”
Shakaka, 13 Nov 2016 | Read review
“Waterfront villa has great views”
352tianay, 13 Oct 2016 | Read review
“I can recommend a lake-side view; excellent for relaxing in the evening.”
TonyInKL, 22 Mar 2016 | Read review
“we stayed near the gate it was peaceful and close to everything”
dale991, 30 Nov 2015 | Read review
5 of 5