We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Crystal Bay Resort

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Crystal Bay Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

669 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 7: English reviews
Nairobi, Kenya
1 review
Reviewed 28 August 2016

Warm hospitality, excellent food, excellent service, very clean and organized, On arrival we were greeted very warmly after moving out of another hotel where we were highly disappointed. Great rates - amazing room by the sea, large outdoor seating area for the room. Rooms were perfect and everything worked well.They were so sweet with our kids and offered to help... More 

Thank MichealLama
Dubai, United Arab Emirates
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 February 2016

We ended up here after having checked few other resort in the area. The location is great and offers a nice beach spot, when low tide amazing walks. Rooms are small but clean. Buffet lunch and dinner only, food of good quality. Fridge in the room completely empty, but working, at least. Internet is the only big deal as you... More 

Thank CV1974
Mombasa, Kenya
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 January 2016

I live in Kenya for many years. located in the bay of Watamu, undoubtedly the most beautiful of all the kenya, the crystal bay is the excellence of the merger of the Italian culture with that of Kenya. the extraordinary beauty of the bay, the eco-friendly structure, the very spacious and luxuriant suites make your stay certainly indimentivabile. Matteo guzzini

1 Thank MatteoJenko
Nairobi, Kenya
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2015 via mobile

Very awesome and romantic getaway for the holidays,spacious and amazing rooms,hotel has loads of activities,very classy,good food,friendly staff and serene environment,lovely place to stay for holiday,they also arrange pick up from airport

Thank Benardict A
Jeddah, Saudi Arabia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 April 2015

Great property and location, beach very cleaned, rooms and attendant good as well. However breakfast service somehow terrible, staff not helpful and sometimes aggressive - Richarson try to avoid ! - No milk , sorry, can we get pancake, wait!! No wine, Management doesn't want to purchase more! Bill accuracy, change not adjusted since one week making a difference of... More 

1 Thank Olivier F
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 11 December 2010

I will try to be as accurate and fair as possible. So let's start with the facts. The resort is very well maintained, clean and pretty. The rooms are comfortable, and the (Kenyan) staff is extraordinarily friendly and attentive. Yet, the general atmosphere is as such, that this resort could just as well have been situated in Gran Canaria, Ibiza... More 

61 Thank pallavicina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 April 2010

My boyfriend and I booked with Veratour for the group departing to Kenya the week before it got REALLY busy (i.e. Christmas). Everything was as I expected -- the service was impeccable and the property beautiful and well kept. The beach was also amazing and the beach boys were annoying at first but in time we came to accept them... More 

8 Thank kaeineurope

765 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (759)
Pool/Beach Area (217)
Hotel & Grounds (85)
Room/Suite (83)
View from Room (25)
Dining (20)
Bathroom (8)
Family/Play Areas (1)
Other (320)

Management photos: Courtesy of the property manager

All Management Photos (6)
Pool/Beach Area (4)
Hotel & Grounds (1)
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Watamu hotels
1.8 km away
Mawe Resort
Mawe Resort
#1 of 25 in Watamu
233 reviews
6.6 km away
Garoda Resort
Garoda Resort
#5 of 25 in Watamu
1,105 reviews
2.6 km away
The Charming Lonno Lodge
Show Prices
Show Prices
Show Prices
0.8 km away
Seven Islands Resort
Seven Islands Resort
#6 of 25 in Watamu
318 reviews
2.9 km away
Turtle Bay Beach Club
Turtle Bay Beach Club
#10 of 25 in Watamu
837 reviews
0.3 km away
Jacaranda Beach Resort
Show Prices
Show Prices
Show Prices


  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Paid Wifi
  • Paid Internet
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff

Additional Information about Crystal Bay Resort

Address: | Jacaranda Road, Watamu 80202, Kenya
Region: Kenya > Coast Province > Watamu
Price Range: $145 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Bay Resort 5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Jovago.com and Priceline so you can book your Crystal Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Bay Hotel
Hotel Style:
#3 Romantic Hotel in Watamu
#3 Luxury Hotel in Watamu
#3 Spa Hotel in Watamu
#6 Family Hotel in Watamu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crystal Bay Resort staff and other travellers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from Crystal Bay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms 102 or 103, they are directly on the beach and private outdoor seating”
 of 5 bubbles CV1974, 26 Feb 2016 | Read review
“all the rooms and suites are great”
 of 5 bubbles MatteoJenko, 24 Jan 2016 | Read review
2 of 2
Enter dates for best prices
Check In Check Out
Price Your Stay