We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Clients mainly Italian and some from Czech republic.
- AC is old and barely working.
- Toilet barely working, water just runs straight through it so when you really need it you might not have it.
After a couple of talk with reception we...More
Stayed for 12 nights it was fantastic all staff r fantastic and couldn't do enough for u my husband is a fussy eater and the chef Morris went out of his way to make sure if he didn't like any thing that was on the...More
The Place is superb but with very poor management. All inclusive package was not comparable to other hotels i have been. The drinks were flat ,you could not send a waiter to bring drinks on all inclusive you have to go to the bar and...More
Response from DanyT88, Direttore at Jacaranda Beach ResortResponded 12 May 2017
Thanks for the review that can give us the opportunity to clarify our position on matter.
All the complains you wrote are not attributable of a poor management, but straightforwardly from poor informations you had or was given you about the hotel.
Visiting Watamu at the end of the season is probably not smart. There are factors beyond the control of any establishment which accentuate the issues within their control.
We contacted the hotel direct and, as is now the perceived norm, the arrangements were handled very...More
This place is located on a very pretty part of the coast, so the beach is amazing. We stayed at the villas, and it was OK - not really luxury, but we had everything we needed that week, plus an extra swimming pool.