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Lily Palm Resort

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Traveller (223)
Pool & Beach (37)
Room & Suite (22)
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Overview
  • Excellent42%
  • Very good31%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“nice resort”(2 reviews)
“restaurant area”(2 reviews)
“electricity”(2 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (268)
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1 - 5 of 12 reviews
Reviewed 6 days ago

Great place location, beautiful relaxing environment. The green space, indigenous trees and sand create an eco-friendly environment. The team is professional, helpful and warm.We liked the design of the rooms. The little pools are a great idea for cooling down. Good breakfast. Complementary afternoon teas...More

Thank Millicent W
Reviewed 14 April 2018 via mobile

The hotel only has 8 upgraded rooms and we booked and payed 3 of them. On arrival we got only 1, the second was promised the next day; in reality we got it after a lot of stressful fights; the third we only got after...More

1  Thank Rudi V
Response from LilyPalmResort, Responsabile relazioni con la clientela at Lily Palm ResortResponded 11 May 2018

Dear Guest, the management feels very sorry for the inconvenience related to the room assignment, please accept sincere apologies. Italian visitors have been traveling to Watamu for many years and Lily Palm Resort has always been a preferred accommodation. All the staff at Lily Palm...More

Reviewed 5 April 2018 via mobile

Where do I begin?? I’ve waited days to write this review so I would not be tainted with the fury I had when we left this place early..we had booked 5 days and 4 nights all inclusive during the Easter 2018 holiday. The photos were...More

5  Thank Patricia B
Response from LilyPalmResort, Responsabile relazioni con la clientela at Lily Palm ResortResponded 12 April 2018

Dear Guest, it is very sad to read your review and we regret not having been able to match with your expectations. Watamu is a popular destination among Italians as a consequence tourists from Italy are a great majority but everyone is welcomed. The staff...More

Reviewed 22 January 2018

The all inclusive package in this resort is very different from what we know.It caters for breakfast, lunch and dinner, three types of soda at lunch and dinner, water from a dispenser at the reception and the restaurant and a 4 oclock tea. Wifi is...More

2  Thank WORESHA
Response from LilyPalmResort, Responsabile relazioni con la clientela at Lily Palm ResortResponded 29 January 2018

Dear Guest, we feel sorry for any uncomfortable experience that you described in the review: it is true that Lily Palm Resort is well known among Italians therefore many guests visit us from Italy. Nevertheless the visits from international visitors are increasing steadily and they...More

Reviewed 10 January 2018

I stayed at Lily Palm over Christmas and did the booking via on of the booking sites. I got a good price and the room was on the second floor and close to the reception area with a nice pool. The check in was efficient...More

Thank josorb
Response from LilyPalmResort, Responsabile relazioni con la clientela at Lily Palm ResortResponded 16 January 2018

Dear Guest, thank you for your detailed review: we are glad you enjoyed your stay at Lily Palm Resort and appreciated the services provided by our staff. Also we value your thoughtful comments concerning shortcomings and opportunities for improvement. The way you expressed your concern...More

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About
Amenities
Top amenities
Pool
Beachfront
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
USD 65 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Watamu
#11 Spa Hotel in Watamu
#19 On the Beach Hotel in Watamu
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 65 - USD 122 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Watamu
#11 Spa Hotel in Watamu
#19 On the Beach Hotel in Watamu
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (223)
Pool & Beach (37)
Room & Suite (22)
Dining (16)
Questions & Answers
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Room Tips
"Close to the reception area is in my opinion a good option"
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"Rooms at Mapango are noisy at night due to annimation. Rooms at Lily Palm and Duara House are quiet (if the..."
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"Rooms closer to the pool and beach are better . They are also closer to the restaurant and bar"
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