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I went to this hotel few years ago which was quite a good experience. Went there again last week but turned out to be really experience, The hotel is very dated, not much change from 5 years ago and i am experiencing the below bad...More
I have raved about this hotel/resort on my Instagram so much. This is an amazing place to be whether you're a solo traveller, with family, or a luxury connoisseur. It's luxurious, very hospitable and warm. Expansive in area, in services provided, in multicultural cuisines available....More
i expected too much from the property, right from the concierge desk to the reception the staff didnt greeted well, the dinning hall looks like a community hall. its good for golfers, ac of the rooms are really ineffective, this hotels need quick maintenance in...More
the hotel is seem poorly maintaining. Especially the room.
problem with the room.
1. the wardrobe door was broken
2. the headboard bed was falling down
3. air conditioning wasnt cool. after inspection, found out filter was full of dust and cooling coil as well....More
Thank David F
Response from Naomi H, Awana Team at Awana HotelResponded 6 days ago
Dear David F,
Thank you for writing us a review. We appreciate your valuable feedback as it helps us identify the areas we can where to improve the guest experience. We were disappointed to learn of shortcomings you experienced and we're currently taking steps to...More
First things first , I would like to know why some sites promote this hotel as a Five Star hotel , when it is not , maybe Hotel management itself should put things straight by not allowing misleading information . Having said that here goes...More
Subject to availability, surface car park (non-sheltered) is free, but there will be car parking fee if you choose to park under sheltered car parking facility. Hope this help, and that there is no change in their policy... More
Subject to availability, surface car park (non-sheltered) is free, but there will be car parking fee if you choose to park under sheltered car parking facility. Hope this help, and that there is no change in their policy because it's been awhile back since our visit there.