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Maxims

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83 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Singapore, Singapore
Reviewed 2 weeks ago

We spend two nights in Genting @ Maxims. Renovated and it’s cosy. The room have a coffee machine & mini-bar. Bed is pretty comfortable; the lazy chair is not comfortable at all. Free wifi. Nice view. Toilet was not well maintained, dirt and stains on the glass walls and bathroom walls. Room services to make-up room were terribly late. Had...

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Thank Phils00n
Reviewed 3 weeks ago

Last time, when I heard about Maxims hotel, I would imagine spacious rooms, and the luxury of it. But later I found out that the room is not that big, although I found the bathroom is big and modern. Another thing I liked about the hotel is they have a capsule coffee machine, which I think is quite luxury. And...

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Thank Rudy W
Kuala Lumpur, Malaysia
Reviewed 3 November 2016 via mobile

First of all, room was not ready when we checked in at 3.30pm. Waited for 1.5 hours as check in desk should be calling us once room is ready, yet they didn't. And we have to go back to the front desk around 5pm check if room Is ready. Room given and we found CROCKROACH in the room! Requested for...

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Thank Boey T
Reviewed 1 November 2016 via mobile

They had renovated the room from my last visit one year ago. The previous premium room comes with a bath tub but not this one now. Complimentary of premium coffee in the room and wifi. Location to casino is very convenience but you need to walk around 15 mins to first world. Water pressure was strong which I like it...

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1Thank Sze H
Singapore, Singapore
Reviewed 26 October 2016 via mobile

Newly renovated. Looks so much nicer now. Cosy room, good tv channels and comfortable bed. A very good stay here. The minus point is long queue for check in and check out. Still have the long corridor which can be very scary due to the hotel past history of having paranormal activities...

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Thank StanleyFoo
Melaka, Malaysia
Reviewed 16 October 2016 via mobile

overall the room is good. Not sure about the check in process. Stayed in the standard room with two super single bed and one bed is sufficient for two to sleep comfortably. Facilities are ok. For family that prefer more space rather than luxury set up, i would prefer to have World Club room in First World Hotel.

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Thank LeongZhiHong
Reviewed 24 September 2016 via mobile

My family and I stayed here in 23-25 September. When we arrived there was no one to assist us with the bags and we had to queue for 20 mins to check in with just two person at the reception handling the check in. Upon check in, there was no warm welcome or any personal touch at all. The gentleman...

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4Thank Charlene O
Kuala Lumpur
Reviewed 13 September 2016

Arrived at about 3 pm but found the queue more than 30 persons long. Got no choice but to wait for my turn which took more than 40 minutes, but worse things were to come, as front desk manager informed that room not ready yet, will SMS when done. So took time to do window shopping and light meal at...

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1Thank Ray5
Caloocan, Philippines
Reviewed 19 August 2016 via mobile

So we stayed in 2 different rooms 2 beds on 1 room and for my parents they had 1 queen size bed. (I guess cause it's so big) The room was clean, it comes with a towel, shampoo, complimentary stuffs you know. And the view was SUPERB. It's just walking distance from the activity area like casino and rides. For...

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Thank Trey L
Singapore, Singapore
Reviewed 19 July 2016

Expected a nice premier room for price paid but was given a deluxe room on the 5th floor without any view, just a brick wall around it. It rained that night and you can hear the splattering of water. Staff were friendly as always especially bellboys who were very helpful as well. Hated the paper thin room slippers unlike the...

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Thank Gwen T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
Food & drink at the hotel
Good Friends Restaurant
Good Friends Restaurant
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Impeccable service, a splendid array of dining venues and lively entertainment are some of the activities that are bound to make yours a pleasurable stay and enjoyable trip up at the peak. ... more   less 

Additional Information about Maxims

Address: Genting Highlands Resort, Genting Highlands 69000, Malaysia (Formerly Highlands Hotel)
Region: Malaysia > Pahang > Genting Highlands
Price Range: $187 - $936 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maxims 3.5*
Number of rooms: 745
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Questions & Answers

Here's what travellers have asked, with answers from Maxims staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Maxims staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms face the cable cars”
  • View from room
  • Room
  • View from room
  • Bathroom
  • Room
  • Bathroom
  • View from room
 of 5 bubbles Phils00n, 20 Nov 2016 | Read review
“Rooms facing the back of the hotel have a better view”
 of 5 bubbles 477gwent, 19 Jul 2016 | Read review
“Take the premier rooms on higher floor to enjoy a nice view”
 of 5 bubbles sgktraveller, 17 May 2016 | Read review
“I got 7388 which was very nice, double bed with the cable car and beautiful mountain view. Choose this room.”
 of 5 bubbles Santawang, 17 Jul 2015 | Read review
“Request Baby cot if required”
 of 5 bubbles elingv, 24 Jun 2015 | Read review
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