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Chevin Country Park Hotel & Spa

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Chevin Country Park Hotel & Spa
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1,633 Reviews from our TripAdvisor Community

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There are newer reviews for Chevin Country Park Hotel & Spa
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Showing 1,632: English reviews
Reviewed 1 week ago

I booked Chevin lodge on a whim. It wasn't far from me and was just what I needed to relax and unwind. I was so very pleasantly surprised at how lovely it was, especially reading such negative reviews ... after booking! Upon arrival I was directed to my 'Woodland View' room by the friendly reception staff, which was indeed within...

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Helpful?
3Thank Jodie L
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

thank you for taking the time to put your feedback onto the tripadvisor website, your review really does make a difference to our hotel and all the team members here at the Chevin, I will personally thank Heather for dealing with your small issues. My team and I would love to see you back here, once again thank you. When...

Reviewed 1 week ago via mobile

Me and my partner stayed here for a weekend away to try something different and we will definitely be returning, the staff are so friendly, our cabin was very clean and cosy , the food was amazing, I would most definitely recommend the burger was by far the best burger I have ever tasted! I don't have 1 bad word...

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Helpful?
Thank Kayleigh46-19
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

WOW...First of all thank you for taking the time and trouble to put your wonderful 5* review onto the tripadvisor website Your feedback really does make a difference to us here at the Chevin, I will of course discuss your wonderful feedback with team here and pass on your kind words. We hope to see you back here again very...

Reviewed 2 weeks ago

We have just returned from an amazing short stay here. We were lucky enough to book the Dales Suite with private hot tub and it was brilliant. The room was beautiful, warm and cosy. We had a fantastic 2 night stay. The hotel itself is very beautiful, the food in the bar and restaurant was gorgeous, couldn't fault it. We...

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Helpful?
Thank Lyndsey B
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for taking the time and trouble to put your review onto the tripadvisor website your review really does make a difference to our hotel and all the team members here at the Chevin when you are next in the Otley area please let me know and I will ensure you have another 5star stay, once again thank you....

Kingston-upon-Hull, United Kingdom
Reviewed 2 weeks ago via mobile

Me and my partner stayed here for a couple of nights get away, at first we were a bit sceptical with the reviews we had read previous to our trip. We can say with the utmost confidence that the negative reviews are purely from people that expect 5* from 3* standards. Personally we felt that this was more of a...

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2Thank dan_ward_dillon
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for taking the time and trouble to put your lovely review onto the tripadvisor website your review really does make a difference to our hotel and all the team members here at the Chevin when you are next in the Otley area please let me know and I will ensure you have another 5star stay, once again thank...

Peterborough, United Kingdom
Reviewed 2 weeks ago

We stayed on a 2 night spa break. Booking was easy and staff helpful, especially was I was booking a break but changing some of the details. Check in was very good the staff were friendly and helpful (remembered talking to us on the phone) and this friendliness was indicative of the whole hotel from gardeners and housekeeping to bar...

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Helpful?
Thank foodie501
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you so much for taking the time and trouble to putting your very detailed feedback onto the tripadvisor website, I'm sorry we didn't get chance to discuss your feedback before your departed in person. I will discuss all your comments with team here at the Chevin the team and I are so happy read you would come back and...

Skipton, United Kingdom
Reviewed 2 weeks ago via mobile

Yesterday I went to this venue in order to have a meeting with a potential client. I opted for the bar as I knew It wouldn't be busy. Having arrived early I opted for food - I order burger and chips which was £11 and £1 for cheese ... The burger was nice but I was a little surprised I...

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1Thank MrTooTrue
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for taking the time to write your review. We are so sorry that your visit to our bar wasn't not perfect from arrival to departure. We would love the opportunity to discuss this further with you. Please can you email us with a contact telephone number and a convenient time to call your good self. Mark Starkey gm.chevin@crerarhotels.com

Reviewed 2 weeks ago via mobile

I received fantastic customer service from the manager Mark before Christmas. My husband and I have stayed at the hotel a couple times before, and in December which we stayed for the weekend whilst attending a wedding. The wedding was fantastic the accommodation was lovely (in a woodland lodge) but we left on checkout the next day feeling really disappointed...

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1Thank Jacqueline M
chevingm, General Manager at Chevin Country Park Hotel & Spa, responded to this review

Dear Jacqueline, first of all thank you for giving me a second chase...... what a lovely review and thank you for taking the time to put this onto the tripadvisor website Your review really does make a difference to our hotel and all the team members here at the Chevin. My team and I would love to see you both...

Leeds, United Kingdom
Reviewed 3 weeks ago

My daughter took me here for my birthday. We had choice of lite lunch or afternoon tea. We went for the lunch which was a big mistake. Our prawn sandwich was a mayo sandwich with 3 or 4 tiny prawns. We then went to get charged to use the pool etc. The changing room was tiny and packed. It was...

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Helpful?
Thank Dianne W
chevingm, Manager at Chevin Country Park Hotel & Spa, responded to this review

Please let me start off by saying how sorry my team and I are that your experience was not perfect from arrival to departure. The last thing I want to do during this response is to make up any excuses as to why these issues happened however I would love the chance to discuss this feedback with directly. If you...

Bradford, United Kingdom
Reviewed 3 weeks ago

Just returned from a weekend spa break bought for my daughter and myself for Xmas this included a 30 min spa treatment breakfast and 6 course taster evening meal. We were really looking forward to this but ended up more looking forward to going home. On arrival we were allocated room 14 which was really nice and ideal location to...

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1Thank carol r
chevingm, Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for taking the time to write this detailed review. Our assistant general manager, Samantha, has left you a voicemail message as she would love to speak to you. Please can you return her call when you have the time. Thank you.

Harrogate
Reviewed 3 weeks ago via mobile

Pleasant stay in woodland lodge. Helpful receptionist and staff in general. Its a shame that the breakfast waitress was not as helpful or professional. We requested a kitchen towel or a paper napkin as the coffee had been spilt whilst pouring and was steadily spreading. We were told she did not usually 'carry one' and promotly stood transfixed to the...

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Helpful?
Thank HarrogateAnita
chevingm, Manager at Chevin Country Park Hotel & Spa, responded to this review

Thank you for taking the time to write your review. We are so sorry that your stay was not perfect from arrival to departure. We would love the opportunity to discuss this further with you. Please can you email us with a contact telephone number and a convenient time to call and we will be in touch. Mark Starkey gm.chevin@crerarhotels.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Chevin Country Park Hotel & Spa

Address: Yorkgate, Otley LS21 3NU, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Otley
Price Range: $70 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chevin Country Park Hotel & Spa 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Chevin Country Park Hotel And Spa
Chevin Country Park Hotel Otley
Chevin Country Park Leeds
Chevin Hotel Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Chevin Country Park Hotel & Spa staff and other travellers.
17 questions
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Questions? Get answers from Chevin Country Park Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are small shared cabins for 2 in blocks and family cabins nearer the lake !”
  • There are 3 self contained units in each cabin.
  • Lots of parking outside the cabins.
 of 5 bubbles tonydO8170CP, 25 Feb 2017 | Read review
“Would advise to try book a room in the actual hotel not be put in one of the annex type rooms.”
 of 5 bubbles ambertaylor93, 17 Feb 2017 | Read review
“I'd choose a lodge every time, although the hotel was nice, the lodges offer your own little sanctuary in the woods.”
 of 5 bubbles W3151NSrachelk, 14 Feb 2017 | Read review
“All rooms and lodges have a woodland view”
 of 5 bubbles janeclarkek, 14 Feb 2017 | Read review
“I thought the Lake View Rooms are Best.”
 of 5 bubbles B_The_Best_1, 13 Feb 2017 | Read review
5 of 5