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Hilton Rose Hall Resort & Spa

Travellers' Choice award winner
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1 room 2 adults 0 children
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Hilton Rose Hall Resort & Spa
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2,729 Reviews from our TripAdvisor Community

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Showing 2,678: English reviews
Maitland, Florida
Reviewed 21 July 2015

This property is great for families. The beach area and views are really nice at this property making it great for pictures. They have lots of activities and water areas for the kids. However as a resort there is room for improvement. The check-in/check-out process was too lengthy. There was an elevator out of service which made the wait time...

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2Thank Dynamitetravel
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. There were some other areas that you provided feedback on and we do appreciate you letting us know as this...

Rochdale, United Kingdom
Reviewed 20 July 2015

Went for a honeymoon and would go there again without any worries. The staff, facilities, food and location are all excellent. The wifi can only be used freely near to the internet Cafe or purchased for 24 hours at a price of $12 which is fairly pricey for the speed. Already planning a future visit with our children and grandkids...

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Helpful?
Thank rochdalemitch
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We have great plans throughout the course of the year to upgrade our product; including adding more restaurants and refreshing...

Reviewed 20 July 2015

The room was boring. Close the curtain and you wouldn't even know you were in Jamaica. The room had no "flavor". The thermostat said 65, but it was always at least 73. I enjoyed the pool, the lazy river, and the food. I am a lightweight when it comes to drinking, I'm pretty sure the shots were watered down. After...

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Helpful?
2Thank Patricia O
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you found our staff members to be helpful and friendly. There were some other areas that you provided feedback on and we do appreciate you letting us know as this will allow our Management Team to take...

Port Saint Lucie, Florida
Reviewed 20 July 2015

I just got back from a 5 day all inclusive vacation here and I will definitely go back. The facilities were wonderful and the rooms were adequate… not huge but very standard and clean. We were upgraded to a partial ocean view without even asking and it was the best room. We saw the beach, the main pool, and the...

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3Thank Tonibella
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

Reviewed 19 July 2015 via mobile

Just came back after a fun filled week! Pros : very family oriented as kids are free , great pool area/ lazy river, drinks, food non stop , beautiful new beach area is under construction right now, and all beach and water activities available Cons: do not come here if you are a couple with no kids ! Not romantic...

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2Thank Rita H
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Grimsby, United Kingdom
Reviewed 19 July 2015 via mobile

We got back from this resort two weeks ago, it was a great chill out holiday! The hotel was nice enough, and staff were very friendly. I expected it to be a little busy because of the time of year, We often had to queue at meal times and at the bars for a while. It was definitely the busiest...

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Helpful?
2Thank Emma D
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

Raleigh, North Carolina
Reviewed 18 July 2015

My girlfriends and I originally came to the Rose Hall Hilton for a 40th birthday celebration about 3 years ago. I meant to write a glowing review about the experience then but didn't. I am writing it now since the experience was just about identical to our first experience! I love this place for several reasons but the top three...

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4Thank Dontelaye
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

Chicago, United States
Reviewed 18 July 2015

Great service delivered by all those involved, especially shavonie at the front desk and michael and germaine, the cooks at Seaside. The omelette guy, sorry I forgot your name, was awesome as well. We endured some thunderstorms so we did not get to fully enjoy the beach for about a day total.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Jonathan J
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members especially Shavonie, Michael & Germain. We do appreciate your feedback and comments to which we will share with our team...

Atlanta, Georgia
Reviewed 18 July 2015

Excellent service, food, and nightly entertainment. Friendly, accommodating and helpful staff. Room on second floor was close to all amenities. Will absolutely stay at no other all-inclusive in Montego Bay.

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1Thank bobfan
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

Sherwood, Oregon
Reviewed 18 July 2015

This was my sixth time visiting Jamaica over a 29 year period. I have visited as a back packer, and as a luxury resort traveler. The last resort we stayed at was The Round Hill Resort( We rented a villa there). This resort is on the mediocre end of the scale. It is an all inclusive,which is good with kids....

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3Thank Sweetb1
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. There were some other areas that you provided feedback on and we do appreciate you letting us know as this...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $302 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
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Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
926 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor. Not sure of the side, but try to get the panoramic view! ($30/night upgrade, I think. Flirting = free upgrade!)”
344saundrad, 26 Apr 2017 | Read review
“Try to get status or use points”
SPGenthusiast, 25 Apr 2017 | Read review
“Higher floors on side easy and west wings - avoid interconnecting rooms”
HelenD765, 23 Apr 2017 | Read review
“If you don't splurge on ocean-front view, then ask for a view of the golf course.”
205melissah, 22 Apr 2017 | Read review
“For partial ocean, request the ones on the golf course side.”
AmrKal, 21 Apr 2017 | Read review
5 of 5