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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,591 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rose Hall Resort & Spa
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Showing 2,542: English reviews
Apopka, Florida
Reviewed 15 June 2015

Great family vacation. The staff was outstanding from the front desk to the groundskeepers. Rooms were clean, grounds were well kept, food was a good mix of what the kids were familiar with and just enough local flavor.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mjpedrot
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Reviewed 15 June 2015

We were married here in 2008 and returned for a visit with our kids. The staff continues to be the best! Very friendly and accommodating. The restaurant staff was very accommodating as we needed milk, yogurt and other stuff for our young kids. We booked a COSTCO trip which was a good value. The pool remains the place to be,...

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Helpful?
Thank Anthony V
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members.. We have great plans throughout the course of the year to upgrade our product; including adding more restaurants and refreshing...

Lake Elsinore, California
Reviewed 12 June 2015

Vacation is always great, and it was my very first time to Jamaica. I booked with Costco travel and got a really good deal from CA. I wanted to share some helpful tips with others who may be having same questions as I did before my trip. Do not listen to the flight attendants that you only need one Customs...

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19Thank oksana568
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are truly sorry that we did not meet your expectation in some areas. We have great plans throughout the course of the year to upgrade our product; including adding more restaurants and refreshing all of our public areas. We do appreciate your...

Jackson, New Jersey
Reviewed 12 June 2015

Service was horrible, the room was dirty, bathtub had mildew, shower curtain was gross, draws had hair and dirt in them, pot residue under the bed, floor was never vaccuumed the whole time we were there, lampshades had tons of dust on them and best of all, a big roach in our bathroom and then another one in the main...

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13Thank mary s
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our property after your recent stay with us. At the Hilton Rosehall Resort & Spa we are committed to maintaining the highest standard of cleanliness at all times through routine inspections carried out by our in house HACCP Manager and external Health & Standards Inspectors. In addition, our rooms are cleaned daily...

Richmond Hill, New York
Reviewed 12 June 2015 via mobile

Stayed here with my family. I have a toddler and the entertainment was kid friendly. The food was amazing!!! The jerk chicken on the beach when they ring the bell is great. The drinks are tasty the Margarita's and Bob Marley my favorite. The best part of my whole trip was the beach.

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2Thank Cella B
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Bournemouth, United Kingdom
Reviewed 12 June 2015 via mobile

Wow what a holiday we had 10 days at the Hilton Rose Hall Jamaica. Firstly even though the weather wasn't at it's best the staff made it a holiday to remember special thanks to our Virgin rep the staff at the front desk Andrea, Davidline, Indiana, the bar staff Alison and Neville and pretty much anyone we came into contact...

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4Thank john k
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property on your honeymoon! Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate...

Philadelphia, Pennsylvania
Reviewed 12 June 2015

The Hilton Rose Hall is an excellent resort!!! The rooms were very clean, the staff was very friendly, the food was wonderful, and the drinks were SUPERB!!! We had such a wonderful time! While all of the staff were great, there were a few that really were outstanding... Bertram, Wayne, Leoneil, Roman, Rowan, Omar, Nathan, and D'Andra. Customer service is...

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Helpful?
3Thank Ivana L
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members especially all those mentioned. We do appreciate your feedback and comments to which we will share with our team members....

Reviewed 11 June 2015

We visited Rose hall last year and found them to be an excellent family experience. We were pleased with their awesome service, their cleanliness and attention to detail. The beach was very safe for the kids. The kids loved their lazy river and kids club activities. My son wants to go their again. I think that is a big vote...

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2Thank Wahab G
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Waldorf, Maryland, United States
Reviewed 11 June 2015

My family (husband) and 2 sons (5 and 9) vacationed at the Hilton Rose Hall the week of May 31-June 6th. What a wonderful time we had! See my in depth review below. Check-in Process and the Room We arrived on a Sunday about 12:30 PM, and the check-in process was super fast! After we got to the desk we...

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8Thank Rhonda C
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

dartford
Reviewed 9 June 2015

My partner and I got married at Hilton Rose on 29th May 2015, we stayed in an Ocean View room (stunning views across Caribbean Sea) I am going to list the pros and cons of the hotel, although the pros far out weigh the cons. PROS:- 1. All the staff are very friendly 2. The food is excellent 3. Free...

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13Thank ldd39640
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We have great plans throughout the course of the year to upgrade our product; including adding more restaurants and refreshing...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $311 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels Direct, Booking.com, BookIt.com, Despegar.com, Priceline and Jetsetter so you can book your Hilton Rose Hall Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
897 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean walk out....best rooms there”
 of 5 bubbles mollief954, 27 Mar 2017 | Read review
“Always choose ocean view.”
 of 5 bubbles 918adriennee, 27 Mar 2017 | Read review
“Oceanview is worth the upgrade”
 of 5 bubbles RIYatri, 26 Mar 2017 | Read review
“Don't come here with stuck up attitude. Just relax , chill and enjoy what could be a fabulous holiday”
 of 5 bubbles Joynat, 24 Mar 2017 | Read review
“Partial Ocean view on the golf course side”
 of 5 bubbles Sheikyerbooty, 24 Mar 2017 | Read review
5 of 5