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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,173 Reviews from our TripAdvisor Community

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Showing 2,134: English reviews
1 review
Reviewed yesterday NEW via mobile

We are staying now at the Hilton rose, my kids, husband, and I. We have couple days left to our vacation. The beach is beautiful, the lazy river is gorgeous. however the service is not good. The room and bed sheets have a bad smell even after Housekeeping service. High chairs for kids have a really bad smell to them.... More 

Helpful?
Thank Magic-carpet-rider91
Kingston Parish, Jamaica
1 review
Reviewed yesterday NEW

The trip was like a dream. It was a fabulous stay, good food, friendly service and great ammenities. We started out with a great smile and service from Kenrick then Terrence, Wilmot and the rest of our Hilton family took great care of us. Splendid Hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ewort_Andrene
Omaha, Nebraska
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW

We just returned after a week's stay in Hilton Rose Hall suites and we absolutely loved the resort. It is very kid friendly. We had 5 kids in our group from 2 to 10 in age and they all had a blast. The kids club is wonderful and the kids enjoyed the activities. Melanie from Kids club does a very... More 

Helpful?
Thank Ssk1314
Tulsa, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Great resort and super kid friendly. The staff go above and beyond to make your experience great. Awesome lazy river; beach service; coffee bar; etc. Would recommend this to families with small children.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tami C
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

We have just returned from a two week stay at the Hilton rose hall and all I can say is this is one of the friendliest hotels I have ever stayed in, the staff from the guys looking after the beach to management were always happy and made you feel special and welcome every day of our stay , Denny... More 

Helpful?
Thank Alyson1132
AllThings0777
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW

Incredibly beautiful property, dinning options and beach. The only pitfall would be the attitude of the staff. The worse ever experienced from a Hilton property. It made my heart sad; no common courtesy extended - a simple "good morning", "good evening", etc. etc. Also, I believe I was being profiled by security while I was on the beach. Incredibly different... More 

Helpful?
1 Thank AllThings0777
Level Contributor
10 reviews
6 hotel reviews
Reviewed 2 days ago NEW

Beautifully appointed grounds and resort. The hotel has multiple pools, including a lazy river, water slides, and swim-up bar. The hotel also has multiple beach areas to enjoy, I preferred the beach area more to the eastern edge of the property. This area was quieter and closer to the free water sports area. If you have children the hotel has... More 

Helpful?
Thank Ry J
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. It was our pleasure hosting you and we welcome you to visit again in the near future for another great vacation. Regards, More 

Peachtree City, United States
1 review
Reviewed 3 days ago NEW

This is our family 5th year, it is great for families, we spent the majority of the time at the lazy river, which is centrally located to the main pool and beach. The beach expansion with the cabanas, really elevates the tropical beach experience and is just a short walk from the pool. The beds were queen size clean and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jacqueline H
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, the room and our food offerings. We do appreciate your feedback and comments to which we will share with our team members. We do hope to see you and your family... More 

West Chester, Pennsylvania
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 days ago NEW

Spent a full week here. Got to see the good and the bad. Check in was horribly slow. It's not like they didn't know a bus full of arriving guests were comming. They had only 2 people to check us in. (On the othewr hand check out was fast and easy??). The food is what you'd expect at an all... More 

Helpful?
1 Thank tom s
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food, the restaurants, rooms and the waterpark. We do apogolise for your first encounter at the front desk. We do appreciate your feedback and comments to which we will share with... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

The Hilton Rose Hall exceeded our expectations. The staff is so kind and friendly. We stayed in a resort view and it was calm and quiet. The water park had a natural feel and was safe and fun for our preteen son. The food at Fresh was excellent and exceeded our vegetarian needs! The island has so much beauty and... More 

Helpful?
Thank Brandy F
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $308 - $1,019 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Expedia, Orbitz, Priceline, Odigeo and Jetsetter so you can book your Hilton Rose Hall Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
749 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on west wing facing golf course with partial ocean view are quieter”
 of 5 bubbles Ssk1314, 3 Dec 2016 | Read review
“Rooms with the golf course/beach view are quieter”
 of 5 bubbles 288ryj, 2 Dec 2016 | Read review
“Rooms on the backside of the west wing overlook the golf course and has a view of the ocean.”
 of 5 bubbles toms456, 30 Nov 2016 | Read review
“Had a golf course/ partial ocean view. Small balcony overlooking both. Only heard ocean”
 of 5 bubbles jfrederick52016, 27 Nov 2016 | Read review
“Ensure you get a tour of the ruins”
 of 5 bubbles 231rogerr, 25 Nov 2016 | Read review
5 of 5
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