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Iberostar Grand Hotel Rose Hall

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5,796 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Grand Hotel Rose Hall
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Showing 5,563: English reviews
Washington DC, District of Columbia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 23 November 2014

I'm not even sure if I have the words to describe for this vacation. My trip was originally for a wedding that was postponed, but I was all about going. Traveling alone, as a young woman, I have never felt more safe in a hotel/resort location. I booked through Beach Bum Vacations on the recommendation of a friend, and her... More 

Helpful?
35 Thank Jessicac0716
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your kind review of our hotel. Your comments about our scenic rooms, helpful Butlers and delicious food was very encouraging. It was an honour to have been able to play such a key role in your delightful vacation here at the IBEROSTAR Grand Rose Hall. We were privileged to have been able to host you... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 November 2014 via mobile

Special thanks to all the Iberostar staff that made our 25th wedding anniversary spectacular! From Presley at the front desk who put us in a beautiful oceanfront room 5326 to Kade and Darwin our butlers who made our stay so special. The entire staff takes the time to talk with you, assist you with anything that you need and make... More 

Helpful?
3 Thank Gogrizgo
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your generous review about our hotel. It was invigorating to our team to hear that we had provided you with warm wedding anniversary memories. We apologize for the tardy service in the restaurants and will certainly pass on your comments to our Restaurant staff. Our team looks forward to welcoming you back and assure you... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 November 2014 via mobile

We were here from Monday-Saturday and this place is the best all-inclusive resort ever! They pour your drinks well and all top shelf liquor. Food is just amazing! We had lobster every night. Also, the daytime activities are a lot of fun...magic carpet. Once you get here make sure you find out when it is and stay for it. The... More 

Helpful?
2 Thank Jpullukattu
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your cordial review of our hotel. Your enthusiastic review about our entertainment, butler service and staff in general was very motivating. We look forward to being able to welcome you back soon. Please also continue to think of our hotel as “your vacation home away from home”. Online Reputation Manager More 

Stony Mountain, Manitoba
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 November 2014

This was our second trip to Iberostar Grand Rose Hall and I certainly wasn't expecting it to be worse but it was much, much worse. When we got to our room (which was not upgraded even though we told them we were returning customers and it was our anniversary), our butler came right away and explained some of the dinner... More 

Helpful?
6 Thank eurotrip06
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your informative review. Please accept our apologies for your disappointing visit. Please be assured that we have noted your feedback about the wine list. We will certainly be sharing your comments with our Food and Beverage Manager. Our Management would also like to take this opportunity to express how truly sorry that you had experienced... More 

Oak Forest, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 November 2014

My fiancé and myself were married at the Iberostar Rose Hall suites a week ago today, which was a magnificent experience in itself. We then transitioned over to the Iberostar Grand resort for our honeymoon. From the beginning, you could tell the Grand had a little different feel. We received welcome drinks immediately when we were checking in and the... More 

Helpful?
2 Thank Ryan B
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for choosing the IBEROSTAR property for your recent wedding and honeymoon. It was especially a privilege for us here at the IBEROSTAR Grand Rose Hall to have been able to host you for your honeymoon. Our team tries to create unique memories for couples and so we were thrilled to hear that you had only positive... More 

Wentzville, Missouri
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 November 2014

I just returned from a trip to the Iberostar Grand Rose Hall, this property was amazing! I have stayed at many adults only properties prior to my stay here, and I was totally WOWed by this property. Very upscale and classy, great food, and great service. I thought the beach was very long and wide with plenty of chairs. The... More 

Helpful?
3 Thank julieonphone
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your delightful review. We are grateful to hear that you had enjoyed our food, service and rooms. We have noted that you also praised our hotel’s convenient location. Our team hopes to be able to serve you again soon. We hope that you will choose to think of our hotel as your “home away from... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 November 2014

My Husband and I met Raymond at the Iberostar in MoBay. He was exceptional when he took us on our trips. He drove us to Negril and Ocho Rios and he stopped along the way and showed us the sights and allowed us to take pics. I admired that he'd pray for a safe trip before he started the journey.... More 

Helpful?
5 Thank Sylvia M
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your helpful review. We are grateful to hear that you had enjoyed your taxi service. We are proud of our association with taxis that are reputable and know how to treat our guests. Please come again soon as it would be an honor to serve you in the near future Online Reputation Manager More 

Scottsdale, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 November 2014

My husband and I were looking for a unique place to celebrate our 25th wedding anniversary and the Iberostar Grand was just perfect. The staff were so friendly and accommodating. They did everything they could to make sure our anniversary was special and they succeeded. The food was excellent - great variety. We would definitely go back. The only thing... More 

Review collected in partnership with Iberostar

Helpful?
3 Thank Cantrell7
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your delightful review of our hotel. We are ecstatic to hear that our staff and food had met your discerning standards. Our team is grateful to have been able to make your 25th wedding anniversary such an enjoyable experience. We look forward to serving you again and hope that you will return soon. Online Reputation... More 

Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 November 2014

My Husband and I went here approximately one year ago for our wedding anniversary. I wasn't going to write a review but think its only fair I did. When we came to the hotel we were taken to a flooded room. We were then escorted to a further room that looked out on a small pool facing a wall. The... More 

Helpful?
8 Thank Ted19741969
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your sharing your experience though it was a year ago since you visited. We would like apologize for any discomfort or unsatisfactory experience you had at the IBEROSTAR Grand Rose Hall. We regret that you had not spoken with a member of our Management team prior to your departure. As we would have certainly apologized... More 

Vancouver, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 November 2014

traveled here with a group of 10 in october. Rooms were clean and cleaned everyday. Food was good, the buffet was really good. The variety of food was huge. a couple times jamaican patties weren't served and the server would ask the chef to make them for us. The entertainment staff was awesome, they really try to be friendly and... More 

Helpful?
3 Thank day60
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your kind review of our hotel. Your positive comments about our food, buffet, and service of our entertainment staff and bartenders, was very exhilarating. Please continue to tell your friends and family about our hotel. We look forward to serving you and hope that you will continue to visit the IBEROSTAR Grand Rose Hall for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Iberostar Grand Hotel Rose Hall

Address: Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $580 - $1,276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Rose Hall 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay
Hotel Style:
#1 Luxury Hotel in Rose Hall
#1 Spa Hotel in Rose Hall
#1 Green Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Top resorts Hotel in Rose Hall
#1 Family Hotel in Rose Hall
#1 On the Beach Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Rose Hall staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Rose Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love the fourth floor view the best but the third floor was good too!”
 of 5 bubbles dimples427, 29 Nov 2016 | Read review
“Ocean Front was noisy from hotel next door - Ocean View has noise from pool”
 of 5 bubbles kimw700, 28 Nov 2016 | Read review
“We had an ocean view suite which had outstanding views but any of the rooms would be great.”
 of 5 bubbles Matt88uk, 27 Nov 2016 | Read review
“We were on the fourth floor which had a great view of the pool and ocean although it was off to the side.”
 of 5 bubbles 658wendyj, 26 Nov 2016 | Read review
“Room 4408 - central view onto the resort for great photo opps and beautiful scenery”
 of 5 bubbles C3403PThannahs, 26 Nov 2016 | Read review
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