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I’ve actually liked this resort. The food was fine, the pools were okay, the people were great, the gym was brand new and I used it every day. Nothing to point as negative beside 1 weekend where this resort was full of local people with...More
Response from IberostarHotelBrasil, Quality Manager IBEROSTAR Brasil at Iberostar BahiaResponded 14 April 2018
It is with great pleasure that we read about your most recent stay at IBEROSTAR Bahia.
We really appreciate the time you took to share your experience on TripAdvisor, your feedback is of utmost importance to us.
We would like to thank you...More
This hotel would easily reach a five star note, if it wasn't by the mess they make for the Star Prestige enrollment. We have been there last week, and the staff was very kind in the reception, showing all the wonders about to see. We...More
Thank ronald p
Response from IberostarHotelBrasil, Quality Manager IBEROSTAR Brasil at Iberostar BahiaResponded 20 March 2018
Thank you for choosing IBEROSTAR Bahia as your holiday destination and for sharing your experience with us.
Your comments help us define new strategies and ensure constant improvement of our services.
I would like to clarify what happened during your stay with us....More
All the good reviews are probably from people who have never been in 5-star resort before so they have nothing to compare it to.
Most disappointing was the food. Not all guests are careless about their lifestyle, so if it's all inclusive then they should...More
Response from IberostarHotelBrasil, Quality Manager IBEROSTAR Brasi at Iberostar BahiaResponded 27 February 2018
First of all, we would like to thank you for choosing IBEROSTAR Bahia for your vacations.
At IBEROSTAR we value your feedback. We are awfully sorry to hear that you were not completely satisfied with our services.
Your comments are key factors for...More
I visited here for my birthday. I chose the all inclusive because I did not want to have to choose where to eat or what to do. I got there at 2 pm and my room was ready! Thank God because I was tired from...More
Response from IberostarHotelBrasil, Quality Manager IBEROSTAR Brasil at Iberostar BahiaResponded 27 February 2018
Thank you very much for taking the time to share your comment about our hotel IBEROSTAR Bahia on TripAdvisor.
Your feedback is very important to our team as it assures the improvement of our services. We are glad you have enjoyed the time...More
it is what you expect to be from an iberostar. friendly staff, good infrastructure, nice beach, beautiful views and plenty of food.
we traveled with our son when he was 1y old and it was very pleasant.More
Thank Gabriel E
Response from IberostarHotelBrasil, other at Iberostar BahiaResponded 30 January 2018
Thank you for the kind words and great review from your recent stay with us at IBEROSTAR Bahia hotel.
We appreciate you choosing to stay with us as your host during your recent trip to Bahia. I am so pleased you enjoyed our...More