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Quest Sanctuary Lakes

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1 room 2 adults 0 children
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Quest Sanctuary Lakes
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218 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Ballarat, Australia
Reviewed 5 days ago NEW

Great places to visit in the area. A must go is the Buffet at Santurary Lakes Hotel, Jessies Pizza and Werribee park Mansion. Visit Williamstown for lunch and walk around the pier. Drive along the coastline and look out at the ships in Port Phillip.

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Helpful?
Thank karenlQ2293ZQ
Sydney, Australia
Reviewed 1 week ago NEW

If you intend to explore during the day, Quest is for you. Clean facilities with kitchen, Washer, Dryer and storage. Also a good BBQ area and Gym. Close to Western Melbourne and a short drive to the city.

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Thank victoriapN7988PL
Hoppers Crossing, Australia
Reviewed 1 week ago

One staff member rudeness is all it takes to make your staff horrible, we were happy with our staff until we encounter a very rude staff member. Rooms need more attention on cleanliness spider webs everywhere and windows need a good clean. Very comfortable beds.

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Thank dianaaX4332TF
Chengdu, China
Reviewed 2 weeks ago

I like here so much,I'm been here two times, I like the everything of here.Everyone of here is so friendly and professiona.It's so clean and tidy, and so beautiful of the environment, It's full of vitality.Each service is warm,I will recommend it to my friends.

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Thank 10jianc
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for your feedback about out Quest Sanctuary Lakes. We are so pleased to see that you enjoyed your stay, and do hope to see you again soon. Thank you also for recommending us to your friends. Kind regards, Terry- Franchise Owner, and Team.

Canberra, Australia
Reviewed 2 weeks ago

Was absolutely disgusted on arriving to settle an account prior to check in, a senior staff member was training a new employee, asking me to wait was not my main concern the was she belittled and spoke to this employee was nothing short of bullying. Hospitality is certainly not the Industry for her. It made me totally uncomfortable and certainly...

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Thank cheriec250
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Cherie, Thank you for providing us with feedback about your check-in experience. I would like to sincerely apologise for the service you experienced, it is not reflective of our values. We hope you will return, and we will have the opportunity to make you feel welcome. We will follow up on your feedback, and I can assure you that...

Sydney, Australia
Reviewed 3 weeks ago

Wonderful view of the golf course and surrounding water; access to the gym and swimming pool within walking distance; 5 minutes to the closest shopping center for groceries and a fantastic kitchen in the apartments for cooking. Amazing staff and Margaret was more than happy to assist where possible with a very kind nature. Thank you ladies and I shall...

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Thank MalinaRumble
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Malina, Thank you for taking the time to write a positive review of our property. I have passed on your comments to Margaret, who was thrilled with the positive feedback. We do hope to see you again soon. Kind regards, Terry- Franchise Owner, and Team.

Singapore, Singapore
Reviewed 3 weeks ago

Enjoyed the stay although it was only for a night. Room was clean and spacious with cooking facilities and a sizeable fridge. Surrounding was serene and relaxing. There was also a large lake nearby - good for sightseeing and photography.

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Thank hajirahim
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for your kind review of our property. We are so pleased to see that you appreciated the relaxing environment and made use of the stunning opportunities for photography. We hope to see you again soon. Kind regards, Terry- Franchise Owner, and Team.

Portland, Australia
Reviewed 21 March 2017

I spent 2 nights there with my 1 and 3 year olds and grandparents. The room accommodated us all perfectly. The supply of cot and safety gate were amazing and a massive help not having to bring them with me.

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Thank W3782YWmelissaf
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Melissa Thank you for taking the time to review our property. We are pleased that you appreciated the cot and safety gate, we need to ensure your children are kept safe. As you know we are located in a very quiet area away from busy traffic, making us a very family friendly location. We hope you see you again...

Sydney, Australia
Reviewed 18 March 2017

Absolutely delightful accomodation and excellent facilities, highly recommend to stay at Quest Sanctuary lakes, close to shopping centre with restaurant in walking distance from reception. 5 stars for this gem!

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Thank 664lyndaa
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Lynda, Thank you for the wonderful review of our property. We are so pleased you enjoyed our stay and hope to see you again at Quest Sanctuary Lakes in the near future. Kind regards, Terry- Franchise Owner, and Team.

Cooma, Australia
Reviewed 18 March 2017

Fresh Clean Great view Having a carport protected us from the rain Very good little apartment including gas stove, full size fridge, bench space TV reception upstairs was intermittent at best Staff were a bit new The rest was excellent

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Thank anastasiasZ8304BO
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Anastasia, Thank you kindly for your review of our property. We appreciate you taking the time to share your comments. We are pleased to hear you enjoyed your stay and were protected from the rain with our garage parking. Yes we do have a couple of new staff members, they are being supervised at the moment and are learning...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Quest Sanctuary Lakes

Address: 9 Greg Norman Dr | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Region: Australia > Victoria > Greater Melbourne > Point Cook
Price Range: $178 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Sanctuary Lakes 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Quest Sanctuary Lakes Point Cook, Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Quest Sanctuary Lakes staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are the same, all will suit”
BrianC419, 4 Feb 2017 | Read review
“Perfect for the whole family”
jameskW4693XF, 29 Jan 2017 | Read review
“All apartments have a pleasant view”
, 27 Jan 2017 | Read review
“Ask for a room with either a view of the Golf Course or Lake”
rozerceg, 15 Nov 2016 | Read review
“The river view was amazing”
Kerry2246, 17 Oct 2016 | Read review
5 of 5