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Quality Suites Point Cook Seasons 5

Traveller (65)
Room & Suite (53)
Quality Suites Seasons 5
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About

4.0
#2 of 2 hotels in Point Cook
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
d'Olive is a prestigious setting where our guests can sleep in serenity and comfort, with exceptional services to help celebrate their most precious memories. located 27.5Kms from Melbourne CBD and 30mins from Tullermarine Airport. Its the perfect place to explore the local area, just minutes away from the RAAF Museum, and Werribee Zoo as well as close proximity to local shopping centers and Point Cook Coastal Park. RELAX IN OUR WELL APPOINTED ACCOMMODATION SUITES Our luxurious Suites are both modern and spacious offering Queen bed Studio's, one bedroom Apartments with spa and two bedroom Apartments with Spa. Each room is set among landscaped gardens all with external sliding doors opening onto verandas. Each Suite offers a basic Kitchenette with microwave and bar fridge, flat screen TV with Foxtel, desk, hairdryer, iron and ironing board. RELAX IN OUR INDOOR HEATED POOL or a workout in the gym followed by a drink in the Gazebo overlooking the water. BOOK YOUR NEXT EVENT OR PRIVATE FUNCTION WITH US We have your event covered, offering a selection of function rooms all equipped with state of the art technology. We cater for meetings, conferences award nights, as well as private celebrations including Weddings Baptism's Birthdays and debutantes. We offer a number of packages tailored to suit your needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Babysitting
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Banquet room
Meeting rooms
Concierge
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
Hotel links
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122Reviews1Q+A27Room tips

Reviews
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Detailed Reviews
Local night works 23112019 wrote a review May 2018
14 contributions18 helpful votes
3.0 of 5 bubbles
Location is great if you want peace and quite, front door car parking. Staff are always friendly and rooms are large and well presented. On this visit, the room had large dirty stains in the carpet, mouse traps all over the room. Under the bed was 5 packets of ratsak and bed had not moved for a long time as carpet was filthy and the wall end bed base cover was covered in dust build up. Security door handle was broken, cupboard shelve had not been cleaned for along time and a dirty moulded tea towel sitting was also on cupboard shelve. All was reported within the hour of arrival and were not acted on during the 3 day stay. Food was good.
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Date of stay: May 2018
3.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben R wrote a review Apr 2017
102 contributions24 helpful votes
3.0 of 5 bubbles
Stayed overnight as party of a wedding group, room was comfortable, clean and well equipped. Fast internet was a bonus, great for streaming. On the downside, coffee in the rooms was terrible and the outside light coming through the glass panels in the door during the night. The pool also looked murky so we didn't venture in to look closer (plus the fact we couldn't get the door to open).

From a food and beverage perspective, give their services a miss. We had the breakfast buffet but would recommend eating elsewhere unless you want basic cereals and toast. On a plus side (if you like them) they had a machine that makes pancakes and plenty of maple syrup available.
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Date of stay: April 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rae wrote a review Jan 2016
Hervey Bay, Australia22 contributions35 helpful votes
5.0 of 5 bubbles
This place was recommended to me by a local as we were visiting a sick friend. Amazing find quiet peaceful amazing bedding everything you could want. the nice tip of free bottled water was my pick. Could not find a fault with this place. It was xmas
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Date of stay: January 2016
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: We chose the king suit for the bed size and it was like an apartment.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caitlin E, Front Desk at Quality Suites Point Cook Seasons 5
Responded 29 Jan 2016
Dear Activind, Thank you for your wonderful comments, I am so glad we were able to meet your expectations and look forward to being able to accommodate you in the future. Have a lovely day
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nids wrote a review Feb 2020
1 contribution
1.0 of 5 bubbles
Worst ever resort ! They charged 150 bucks extra Per night compared to others. Overpriced food. Room heater was not working, they didn’t have extra blankets in the room. When we asked for it they didn’t respond for an hour and then gave it from someone’s room with stains on it. I didn’t complain even after that, and then while checking out they asked for 35 bucks extra Per night for opening the convertible sofa bases on that we asked for extra sheet. They didn’t tell us until the last minute they there’s charge for opening the sofa. And acted like doing us a big favour by waving the charge. I would not recommend this resort at all. Very poor quality, services and food.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan G wrote a review Mar 2021
Mildura, Australia6 contributions
+1
2.0 of 5 bubbles
Was pleasantly greeted by receptionist.

State of cleanliness external area was very poor. Front door covered in dust. Our room overlooked dam with water feature. But area was full of weeds and chairs outside room covered in dust.

When we rang reception re-outdoor area was told they would contact maintenance; however, when we went to reception we were told the best she could do was a roll of paper towel, did offer to come over and clean; however my wife was very unhappy and said she would do it herself

We could have stayed at a cheaper option that was clean & tidy, but as we hadn’t been able to visit family since 2019 thought we would spoil ourselves. But for $250.00 per night. Extremely disappointing outcome
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Date of stay: March 2021
2.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa R wrote a review Sept 2022
Shepparton, Australia1 contribution
1.0 of 5 bubbles
I booked the rooms for my daughters birthday, I noted this on the booking also. She was told at check in she couldn't use the credit card details I had booked with and also had to pay an extra $300 security deposit that was not listed anywhere. I rang and spoke to the hotel the staff member was very rude and said well they don' t have to stay here - I nearly told them to go elsewhere but thought the hotel would then charge me cancellation. So she paid the full amount. When they got to the room there was hair on the bedding, coffee mug stains, the shower was held together with duct tape and the shower had mould in it. After complaining they were moved to a slightly cleaner room. Now have to wait 7 days to receive $300 back- this resort and I use that term very loosely was overproced and under delivered.
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Date of stay: September 2022
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Go elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ovani m wrote a review Jan 2022
1 contribution
1.0 of 5 bubbles
Wrong room was given to us . We booked via third party
We paid extra for a lake view room which was not available on the day upon check in.
Manager, Siva was not helpful, he promised to check with booking.com, but never came back to me.

Ac didn't work on a hot 37deg day and we have a toddler. End up putting toddler in the spa to cool down.
Our Car spot was taken on arrival.
Broken chair on patio, with pointy metal bits
Broken pieces of plastic in wardrobe
Spa didn't function
Sand under the pillows! Go figure

Please stay away, all the above were brushed away by the management team. No one came back to me regarding the issues we had.
We paid at reception upon check-in and not even a refund of the extra we paid to get a lakeview room.

​​​​​​​​​​
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Just avoid this place, total waste of money.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paradise760859 wrote a review Dec 2022
Brisbane, Australia11 contributions4 helpful votes
1.0 of 5 bubbles
My Terrible experience started when I got told out of the blue that I had pay a $300 party bond ( i am over 50) for one night and if I don’t have a party I will get it refunded in two weeks.

On top of that the food was priced like Sydney CBD prices and poor and cold and if you order room service they charge you at your door with a EFTPOS machine in hand and then double charge you on your room account .

There is also confusion as to who is in charge and they are just all over the place and to top it off the rooms and grounds are filthy.

This once was a great little hotel and now it’s been spoiled by what looks like some form of cut price budget strategy.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
melbournebhoy wrote a review Jan 2024
Melbourne, Australia13 contributions2 helpful votes
1.0 of 5 bubbles
50 50 whether room gets made up or not. Friendly welcoming staff and good sized rooms. Needs a bit of tlc. Example, paintwork, one tea spoon, glasses dirty,milk in fridge opened prior to arrival!. Stayed sixteen nights over four occasions in the last year but unlikely to return
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Date of stay: January 2024
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wingsoflove wrote a review July 2015
Melbourne, Australia19 contributions20 helpful votes
1.0 of 5 bubbles
Deep breath... I will try to contain myself as I post this review.
Such a terrible experience. Our baby boy turned 1 years old so we had travelled from county Victoria to have lunch with family in Melbourne.
Decided to stay out of the city , somewhere nice and quiet with a spa.
So we booked this hotel.
We arrived at 7pm exhausted and my baby was crying , hungry.
It was so cold, I mean freezing!!!!!
We had no idea where we were as it was in the middle of nowhere and there was a bad smell in the air. The room however was tidy and clean and a nice spa.
But we didn't even unpack of sit in there.
No heating!! Oh and no other rooms avail that had heating?!
So there we were , freezing and the reception area was like ice! So cold I felt so sorry for the lady working there.
We had the receptionist call other places for us but none were available.
Finally a place in Werribee was avail so we went there , got there around 830pm! Still my son had no feeding!!!
Lucky the place we went to was warm and caring. Werribee short stay , very clean and nice.

My biggest complaint is the the manager of d'olive wouldn't even pay us $10 difference because of the inconvenience they caused. The receptionist was so nice and offered to pay herself but we of course refused. I really hope she finds work elsewhere where it's truthful to customers and warm and a great atmosphere.
This place has no heating and it's cold and in the middle of nowhere and they are very tight when it comes to helping out guests who believed they had heating working.
Next time notify people prior to booking that you have quite a few rooms without heating working. It's winter for goodness sakes!!!

We will be taking this further.
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Date of stay: July 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dolive454, Guest Relations Manager at Quality Suites Point Cook Seasons 5
Responded 23 July 2015
Good morning, Thank you for your review and im sorry it was not a very good one. I have also responded to your husband on another website and cannot apologise enough for the awful experience you had with our hotel. As discussed with your husband I would like to offer you a nights accommodation and will take care of the booking myself to ensure your stay exceeds your expectations. Our General Manager is away at the moment but I have passed this onto her. Once again I cannot apologise enough.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah C asked a question May 2015
Melbourne, Australia5 contributions2 helpful votes
Do all the one bedroom apartments/units have spa baths?
Answer from Suzie C
Melbourne, Australia
Good morning Sarah, Yes all the 1 bedroom apartments do have spa baths. if there is anything else you require please let me know
Lisa R wrote a tip Sept 2022
Shepparton, Australia1 contribution
1.0 of 5 bubbles
"Go elsewhere"
Read full review
ovani m wrote a tip Jan 2022
1 contribution
1.0 of 5 bubbles
"Just avoid this place, total waste of money."
Read full review
Perry D wrote a tip Mar 2019
2 contributions
5.0 of 5 bubbles
"Middle rooms were quite good, easy access to the Restaurant, Heated Pool, Gym & Laundry facilities"
Read full review
STraveler2 wrote a tip May 2018
New York551 contributions180 helpful votes
3.0 of 5 bubbles
"Look at the room first"
Read full review
gannicuschamp90 wrote a tip Dec 2017
Canberra, Australia2 contributions1 helpful vote
1.0 of 5 bubbles
"Look for some other options in Pointcook"
Read full review
Not the right property for you?
There are more places to choose from in the Point Cook area.
PRICE RANGE
AU$152 - AU$182 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Quality Suites D’Olive
LOCATION
AustraliaVictoriaGreater MelbournePoint Cook
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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QUALITY SUITES POINT COOK SEASONS 5 (AU$152) 2024 Prices & Reviews

Frequently Asked Questions about Quality Suites Point Cook Seasons 5
Which popular attractions are close to Quality Suites Point Cook Seasons 5?
Nearby attractions include Impossible Occurrences (1.5 km), Victoria State Rose Garden (5.5 km), and RAAF Museum (1.4 km).
What are some of the property amenities at Quality Suites Point Cook Seasons 5?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Quality Suites Point Cook Seasons 5?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Quality Suites Point Cook Seasons 5?
Guests can enjoy breakfast during their stay.
Is parking available at Quality Suites Point Cook Seasons 5?
Yes, free parking is available to guests.
What are some restaurants close to Quality Suites Point Cook Seasons 5?
Conveniently located restaurants include Shadowfax Winery, Fresh Chilli Thai Restaurant, and Black Seed Cafe.
Are there opportunities to exercise at Quality Suites Point Cook Seasons 5?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Quality Suites Point Cook Seasons 5 offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Quality Suites Point Cook Seasons 5?
Many travellers enjoy visiting Truganina Explosives Reserve (6.9 km) and Point Cook Homestead (1.9 km).
Is Quality Suites Point Cook Seasons 5 accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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