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The Promenade

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1,021 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Maryland
Reviewed 4 weeks ago

We came ot the hotel after a very long day looking for a meal. We were greeted by Arundhati Sen from guest services who escorted us to the dining area and she literally looked over us. We were exhausted but she made sure we had food options and helped us sort through a few other problems we had encountered. Next...

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Helpful?
Thank EmeraldKnight
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your visit memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our guests once...

A TripAdvisor Member
Kolkata (Calcutta), India
Level Contributor
6 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

Had a bad check in experience as they expected me to fill up my Reg card though most of the information for us ( my wife and myself) was provided for by our travel agent at the time of booking. When I spoke up I was asked to sign an empty reg card which also is incorrect and I insisted...

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Helpful?
Thank A TripAdvisor Member
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I hope you will reconsider and do visit The Promenade in the future. It would be my pleasure...

Reviewed 4 weeks ago

Just as we came in the hotel , we were welcomed with a welcome drink that was very tasty! Our room was decently sized and comfortable . The pool is really tiny , and more so to have fun than to swim! (approx length of the pool : 5 meters) . The food is remarkable , From the starters to...

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Helpful?
Thank Adil K
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your visit memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our guests once...

Pune, India
Reviewed 4 weeks ago

The moment we opened the windows of our room - Mesmerizing beauty of the Bay of Bengal, the whispering waves of the sea - has just washed away our thoughts. We lost our mind. Wonderful staff, great service & well crafted furniture were simply superb. I would like to add another point for a great location as well. Thanks for...

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Helpful?
Thank nripengogoi
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your visit memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our guests once...

Bengaluru, India
Reviewed 4 weeks ago

Great location right by the beach and in close proximity to most of the major landmarks in Pondi ! Staff was very friendly, approachable and ever ready to help with a smile. Rooms were spacious though we could not get a sea view room even though we had done the booking 2 weeks in advance. Food quality and taste is...

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Thank vedsinghal
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your visit memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our guests once...

Navi Mumbai, India
Reviewed 4 weeks ago via mobile

Our purpose of visiting of Pondy was visiting Sri Aurobindo Ashram and to have a look at the French Quarters of the city. The Promenade Hotel perhaps has the best location in the French Quarters , overlooking the Bay of Bengal. Its five minutes away from the Ashram by foot. It has a rooftop restaurant which offers fabulous view of...

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Helpful?
Thank 982pradipb
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your visit memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our guests once...

Navi Mumbai, India
Reviewed 4 weeks ago via mobile

I wish I could write praises for this hotel, however after my stay in Le Dupleix, our experience in this hotel was disappointing as le Dupleix had raised the bar. If u want to stay in a typical hotel room without anybody to disturb you, this is the perfect hotel. Sea facing rooms are worth booking. We actually saw the...

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Helpful?
Thank geetaura
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your visit memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our guests once...

Singapore, Singapore
Reviewed 4 weeks ago

The hotel is in the nice sea view. Pool is small but clean. The food is great. Nice & friendly staff. Staff are all very helpful and attend very quick. Only feedback I have is the food serving time. It takes more than half an hour to get the ordered food. But its worth a wait...

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1Thank Altfo
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your visit memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our guests once...

Mumbai (Bombay), India
Reviewed 5 weeks ago

We were two families of two couples and a child each. The rooftop restaurant has a very good sea view if you are lucky enough to get a sea facing table. The other tables are decent too with a nice soothing breeze flowing all along. Sea food is pretty good though I found their service to be be too slow,...

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Helpful?
Thank kamal_iimi
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for Dining with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I hope you will reconsider and do visit The Promenade in the future. It would be my pleasure...

Kolkata (Calcutta), India
Reviewed 14 December 2016

This hotel is located right on the beach road and many of the tourist attractions are nearby. The booking and check-in process were smooth and we were looked after through out our stay. The rooms are moderately spacious with good sleep quality. We felt the lighting is on lower side in the rooms. Their in house dinning is excellent and...

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Helpful?
Thank rpramanik
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear rpramanik, Please accept my heartfelt gratitude for placing your kind compliments and sharing this feedback with the online traveller’s community. Your words of praise on team efforts & hotel facilities have been received with delight by the team. Look forward to welcoming you personally on your next visit when your travel plans bring you back to The Promenade -Puducherry...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: $112 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Agoda, Travelocity, Hotels.com and Booking.com so you can book your The Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Luxury Hotel in Pondicherry
#2 Business Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
#11 Family Hotel in Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from The Promenade staff and other travellers.
9 questions
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Questions? Get answers from The Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea facing room should be requested”
 of 5 bubbles R471, 10 Jan 2017 | Read review
“Sea view, upper level, near wifi router :-)”
 of 5 bubbles markp759, 30 Dec 2016 | Read review
“Take a sea facing room!”
 of 5 bubbles , 20 Dec 2016 | Read review
“Sea facing Rooms are simply superb!”
 of 5 bubbles nripengogoi, 20 Dec 2016 | Read review
“Large and Spacious. Lemon Grass favoured”
 of 5 bubbles Altfo, 18 Dec 2016 | Read review
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