We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Promenade

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Promenade
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,075 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,011: English reviews
Start your review of The Promenade
 Click to rate
Agra, India
Reviewed 4 days ago NEW

Undoubtedly, the best location in town, right on sea side . The very good sized sea facing rooms with a nice Minibar gave such a wonderful feeling. The bathrooms are very good with ample supply of bath accessories. The breakfast is very lavish with a very wide choice of food & the food at the a la carte restaurant is...

 Report
Helpful?
Thank deepakdan
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for taking your time to jot down such a lovely review! We are glad that you had a marvellous time at it is extremely encouraging to know that we have met your expectations.Thank you for your generous compliments in terms of our rooms, food and engagement with our staff. We work every day...

Bengaluru, India
Reviewed 1 week ago NEW

Towels stink of sweat. No luggage stand in the rooms. Beds are too low & not comfortable. Food is good & also the service. Toilets far too small & cramped up. Also not upto 5 star standards. Interiors need a immediate refurbishment - Looks dingy. Needs a lots improvement.

 Report
Helpful?
Thank bangaloreboss
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no...

Kolkata (Calcutta), India
Reviewed 1 week ago

The Promenade has the best location in Pondicherry. The room was excellent and the service even better. The hotel staff made sure we felt at home. Miss Arundhati Sen also helped us out by suggesting the best places to visit and activities such as the boat ride from the backwaters to the sea. The hotel had two restaurants that we...

 Report
Helpful?
Thank Giota G
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for staying with us and reviewing us on this forum. At The Promenade we endeavor to treat our guests with elite warm hospitality and we thank you for your delightful feedback on our location,food and staff. Ms.Arundhati is delighted by your recognition. We look forward to welcoming you back at The Promenade Warm...

Chandigarh, India
Reviewed 1 week ago

This is the hotel where you want to stay if you want to be in the White town area of pondicherry. The hotel has a beautiful view of the Sea and the promenade and is in the main activity are of pondicherry. the Mahatma Gandhi statue is just nearby and this property is next to an old light house that...

 Report
Helpful?
Thank Sumit595
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for that delightful review and kind description on our property. We are very pleased that we were able to provide you with the best hospitality. Looking forward to welcoming you back to The Promenade Warm Regards, Ravi

Chennai (Madras), India
Reviewed 2 weeks ago

Very nice property at Pondicherry straight opposite to the beach is an added advantage for tourist / travelers...as the SEA VIEW room helps the mind relax. BISIBELABATH - Though not mentioned in the food menu been cooked and served too hot by Mr. Subash- The Chef! Not to miss the food & the spread during the Break Fast was too...

 Report
Helpful?
Thank SaranathChakravarthy
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for that delightful review and kind description on our property. We are very pleased that we were able to provide you with the best hospitality. Chef Subhash is delighted with your recognition. Looking forward to welcoming you back to The Promenade Warm Regards, Ravi

Reviewed 2 weeks ago via mobile

This property is bang on the beach, The road is quiet clean, very comfortable after a late night walk and to retire Staffs in the Hotel are quiet warm and friendly We stayed in room number 38, We booked it as a Suite, first time a room is being called a suite, probably got to find out how Suites are...

 Report
Helpful?
Thank Viswesh K
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for reviewing us. We understand that this stay has not been a perfect one and we deeply apologize that you were disturbed. I have shared your feedback with my team and will surely make amends with the seriousness it deserves. Please do give us an opportunity to welcome you back on another stay...

Reviewed 2 weeks ago via mobile

Best Hospitality, Great Food, Classy Pool, Awesome ambience,Co-operative,Jolly,and helpful staff, all over experience 😍😍 love this hotel five stars also low rating for this hotel. Too good to stay for friends,Family and also can stay Solo.

 Report
Helpful?
Thank bharatshh5
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for your generous compliments.We work every day ensure our guests have a special and comfortable stay with us. We look forward to your next stay with us. Warm Regards, Ravi

Reviewed 2 weeks ago via mobile

We stayed at the Promenade for 1 night in 3 non sea view rooms on the 1st floor. The hotel is very ordinary. Only positive was the prime location by the beach. The Promenade badly needs a renovation. The A/C was not remote controlled and the rooms were very small. For the price it was a total let down. Looking...

 Report
Helpful?
2Thank Joan D
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for reviewing our hotel. I have made a note of your feedback regarding the various issues you had during your stay and have taken this up with the various heads of department. Guest feedback is an important part of our learning I request you to treat this as an aberration and give us...

New Delhi, India
Reviewed 3 weeks ago

Was a comfortable stay, friendly staff, location is excellent. Miss Arundhati Sen, Manager, to the property was very kind in guiding us about the places to visit with the timings and always looking forward in making our stay more comfortable. Loved it.

 Report
Helpful?
Thank VasantLakhotia
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for your wonderful review. It gives us great pleasure to read that you enjoyed your stay with us. I have shared your feedback with the entire team at the hotel and Ms.Arundhati is pleased to be of service to you. It is feedback such as yours that inspires the team and me to...

Bengaluru, India
Reviewed 3 weeks ago

It was indeed a pleasure and great experience at The Promenade, the hotel is beautifully located. My stay was amazing, me and my family had a gala time and staff made sure that everything was up to the mark. It was merely perfect and not to forget the great hospitality and great food.The hotel has a terrace restaurant which was...

 Report
Helpful?
Thank gikku005
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Greetings from Pondicherry! Thank you for taking your time to jot down such a lovely review! We are glad that you and your family had a marvellous time at it is extremely encouraging to know that we have met your expectations.Thank you for your generous compliments in terms of our rooms, food and engagement with our staff. We...

450 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (442)
Viewed
Hotel & Grounds (80)
Viewed
Room/Suite (73)
Viewed
Bathroom (18)
Viewed
View from Room (27)
Viewed
Dining (27)
Viewed
Pool/Beach Area (13)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (203)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Pondicherry hotels
0.6 km away
Palais de Mahe
Palais de Mahe
#1 of 74 in Pondicherry
477 reviews
3.3 km away
The Sunway Manor
The Sunway Manor
#6 of 74 in Pondicherry
575 reviews
0.5 km away
Villa Shanti
Villa Shanti
#3 of 74 in Pondicherry
453 reviews
Show Prices
Show Prices
Show Prices
15.5 km away
Bonjour Bonheur Ocean Spray
Bonjour Bonheur Ocean Spray
#17 of 74 in Pondicherry
752 reviews
14.8 km away
Club Mahindra Puducherry
Club Mahindra Puducherry
#14 of 74 in Pondicherry
849 reviews
6.0 km away
The Windflower Resort and Spa Pondicherry
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: $97 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Priceline, Hotels.com, Expedia, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your The Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Business Hotel in Pondicherry
#4 Luxury Hotel in Pondicherry
#11 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Promenade staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from The Promenade staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea facing rooms because they have beautiful view of sea”
deepakdan, 22 Apr 2017 | Read review
“Sea View is the best room”
SaranathChakravarthy, 12 Apr 2017 | Read review
“Ask for a sea facing room :)”
gikku005, 4 Apr 2017 | Read review
“rooms with the sea view”
kbhuraria, 31 Mar 2017 | Read review
“Deluxe Sea View on the 1st floor.”
PalioBuddy, 31 Mar 2017 | Read review
5 of 5