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Traveller (564)
Room & Suite (218)
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Overview
  • Excellent44%
  • Very good35%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop restaurant”(109 reviews)
“sea facing room”(86 reviews)
“light house”(19 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
1 Jul.2 Jul.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,267)
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1,189 results
Traveller rating
508
431
150
63
37
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LanguageEnglish
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508
431
150
63
37
Show reviews that mention
All reviewsrooftop restaurantsea facing roomlight houseexcellent locationsmall poolbreakfast buffetgandhi statuewalking distancebay of bengalsea breezewhite townbeach viewspecial thanksvisiting pondicherryrock beachfrench colonyfrench quarter
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1 - 5 of 1,189 reviews
Reviewed yesterday via mobile

Hotel is run down with paint chipping, air conditioning not working in the rooms and very low beds not good for the back. Noise from the vendors at the back of the hotel is disturbing even though the windows and doors were shut. Slow service...More

Thank MJBRB
Response from ledupleixpondicherry, General Manager at The PromenadeResponded yesterday

Dear Guest Thank you for staying with us and for sharing your experience with other travelers. We take note of your observations and shall ensure that our team housekeeping look in to such with much more detailing. With regards to air-con, let me assure you...More

Reviewed 6 days ago via mobile

The hotel is a luxury hotel situated right at the centre of the Promenade. The hotel probably serves one of the best buffet breakfast’s in town . It also offers other fine restaurants. Our dinner at the Bay of Buddha , a rooftop bar and...More

Thank TravellerSonali
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 2 days ago

Dear Guest Thank you for your kind words and the time you took to share them. It is great to know that the team did a great job and you had a delightful stay. Your words of encouragement for the culinary team and the rest...More

Reviewed 1 week ago via mobile

Located by the promenade, this hotel was simply an amazing experience. The ambience of the hotel, the beautiful sea-side location, the rooms, everything was amazing. The rooms especially were really beautiful with a sea view and had all utilities. Their inhouse spa, Serena Spa, was...More

1  Thank jaindisha1992
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 1 week ago

Dear Guest Thank you for your kind words and the time you took to share them with all of us here. It is great to know that the team did an awesome job and you had a delightful stay. Your words of encouragement for the...More

Reviewed 1 week ago

This hotel is headed by Mr Ashish Bakshi, GM. Perfect gentleman.My wife lost her diamond earring in the room. We looked everywhere for it, but could not find it.Informed the staff and checked out.Five hours later we get a call from head of housekeeping Mr...More

Thank msjamal56
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 1 week ago

Dear Mr. Jamal, Thank you for sharing your valuable feedback with all of us here. Your words of encouragement are truly appreciated and will be shared personally with the entire team. I am glad that the team managed to impress you with their efforts which...More

Reviewed 1 week ago via mobile

Really a lovely place to stay.Me and my wife stayed in a sea view room. It was just amazing.will definitely will recommend this place bcz of the staff. We both felt that they treated us like a part of their family. I would also like...More

Thank shaliniverma2018
Response from ledupleixpondicherry, General Manager at The PromenadeResponded 1 week ago

Dear Guest Thank you for sharing your valuable feedback with all of us here. It is great to know that you have enjoyed your stay with us. Your words of encouragement are really appreciated and will be shared with the entire team. We look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 72 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#6 Spa Hotel in Pondicherry
#9 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 72 - USD 126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#6 Spa Hotel in Pondicherry
#9 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
Room types
Suites, Non-Smoking Rooms
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Traveller (564)
Room & Suite (218)
Dining (88)
Pool & Beach (29)
Amenities (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Himanshu C
18 May 2018|
AnswerShow all 5 answers
Response from promenadepondicherry | Property representative |
Dear Mr. Himanshu, Greetings!!! We would like to inform you that we have valet's with us and no need to worry about the Parking. It will be taken care. Our Child Policy is 6 and above will be Charged INR 1200 Plus Taxes.
0
Votes
Michael D
14 May 2018|
AnswerShow all 4 answers
Response from promenadepondicherry | Property representative |
Dear Sir, Kindly advise the dates.
0
Votes
Sathish K
13 March 2018|
AnswerShow all 2 answers
Response from Mauna D | Reviewed this property |
Hi I believe yes......you should ring or email to be 100% sure.....if yes you will have an amazing time in an amazing place and I think one night not enough....at least two❗️Good luck.
0
Votes
Room Tips
"Sea facing rooms are bliss."
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"Sea facing rooms will be charged a premium"
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"Ocean view!"
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"get a sea view room"
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