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Royal Sarovar Portico

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238 Reviews from our TripAdvisor Community

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Showing 237: English reviews
UK
Reviewed yesterday NEW

Had a one night stay here with endless problems. It looks good and seemingly has all the amenities but the appearance is surface thin. For example the instructions in the room how to get the wifi are completely wrong and finish with an "if you have trouble telephone reception". But then the telephone did not work. There were several other...

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Helpful?
Thank Bossingtonian
Reviewed 1 week ago via mobile

Food & service staff was excellent. Chef Harsh kumar is excellent, I have tried mutton biryani, which was prepared specially for me was excellent .Thank you Harsh for your hospitality . I will suggest to my friends to stay here when ever they are in siliguri

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Helpful?
Thank Santosh M
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Mr. Santosh, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We look forward to welcome you back soon. Yours sincerely, Mau Chaudhuri General Manager gm@royalsarovar.com

United Kingdom
Reviewed 1 week ago

Stayed here one night only but was disappointed. We arrived late and were told passports would be returned in 15 minutes. They weren't returned until the next day...why say that then? My friend and I both had no working internal phone so had to go to reception and get the wifi password. Not last name as the box suggests. Why...

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Helpful?
Thank Bungy81
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Sir, I am personally dismayed to know of the incidents which affected your stay at Royal Sarovar Portico Siliguri. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at Royal Sarovar Portico Siliguri. Yours sincerely, Mau Chaudhuri...

Imphal, India
Reviewed 3 weeks ago

The warmth in their reception, the helpful staffs at the room service and the restaurant , spacious parking and the location made our stay a memorable one . The property is one among the best in the ever busy town of Siliguri. The room and the bathroom were spotlessly clean

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Helpful?
Thank HRKSharma
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Mr. Sharma, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We look forward to welcome you back soon. Yours sincerely, Mau Chaudhuri General Manager gm@royalsarovar.com

Mumbai (Bombay), India
Reviewed 3 weeks ago via mobile

Royal Sarovar Portico is a good property located on Gangtok Road. It has well appointed rooms . Staff is good and courteous. Food is very good . Hotel offers good breakfast spread. Try Onion tomato chutney which is very tasty and different. Overall recommended for comfortable and decent stay at good price point.

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Helpful?
Thank YogeshSriva
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Mr. Srivastava, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We look forward to welcome you back soon. Yours sincerely, Mau Chaudhuri General Manager gm@royalsarovar.com

Mumbai (Bombay), India
Reviewed 3 weeks ago

I was there last time and had given a very bad rating but this time when i went i saw much improvements in the service. Even the room amenities and the air conditioning was much better and the dining facilities and the food was delicious The only negative point was that the Massage attendant was not there when i went...

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Helpful?
Thank Milanittal
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Sir, Thank you for your positive comments about property . We have noted your concern about communications. We will surely look into it. We look forward to welcome you back soon. Yours sincerely, Mau Chaudhuri General Manager gm@royalsarovar.co

Penang Island, Malaysia
Reviewed 24 October 2016 via mobile

Chef Hash Kumar is an excellent cook n gave a delicious Sambhal recipe for today's breakfast. I have never tasted such a wonderful delicious South Indian food before - those visiting Siliguri should try the food in your next visit to India - may all be well n happy

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Helpful?
Thank justmeeli
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Sir, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We look forward to welcome you back soon. Yours sincerely, Mau Chaudhuri General Manager gm@royalsarovar.com

Gdansk
Reviewed 12 October 2016

Today during the way to airport we had a pleasure to eat lunch in the restaurant located in this hotel. I am wondering how delicious meals are served by Mr Harash Kumar. Thank you very much for your effort and hospitality.

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Helpful?
1Thank Marek K
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Sir, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We look forward to welcome you back soon. Yours sincerely, Mau Chaudhuri General Manager gm@royalsarovar.com

Bengaluru, India
Reviewed 2 October 2016

Good hotel to stay in Siliguri. I stayed in this hotel due to the proximity of my business site in the month of September 2016. The hotel staff are very cooperative ,especially Mr.Rajan at the front desk who offered good service, when we were in need for a extra night , while the hotel is overbooked. Break fast is good...

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Helpful?
1Thank suswath
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Sir, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We look forward to welcome you back soon. Yours sincerely, Mau Chaudhuri General Manager gm@royalsarovar.com

New Delhi, India
Reviewed 1 October 2016 via mobile

Siliguri is the Base town for tourists to Darjeeling and Gangtok. And to Bhutan too. There is nothing to see per se in Siliguri as such except a few good restaurants and one or two hotels. This branded hotel is one among them, with a nice spa and a swimming pool. An interesting facts about Siliguri first- the name of...

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Helpful?
1Thank DGLION
MauChaudhuri, General Manager at Royal Sarovar Portico, responded to this review

Dear Sir, Thank you for your positive comments about property . We have noted your concern about communications. We will surely look into it. We look forward to welcome you back soon. Yours sincerely, Mau Chaudhuri General Manager gm@royalsarovar.co

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Airport Transportation
  • Concierge

Additional Information about Royal Sarovar Portico

Address: Sevoke Road | 3rd Mile, Siliguri 734008, India (Formerly Royal Sarovar Premiere)
Region: India > West Bengal > Siliguri
Price Range: $74 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Sarovar Portico 3.5*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sarovar Portico staff and other travellers.
1 question
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Thame, United Kingdom
2 months ago

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Questions? Get answers from Royal Sarovar Portico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are good, select the top floor with hill view”
 of 5 bubbles suswath, 2 Oct 2016 | Read review
“higher floors and swiimimng pool facing.....”
 of 5 bubbles RISHI1243, 29 Sep 2016 | Read review
“Rooms facing the pool are cool :)”
 of 5 bubbles Jainstein, 26 Sep 2016 | Read review
“Front side rooms on the higher floors have a good view”
 of 5 bubbles nilenThacker, 13 Aug 2016 | Read review
“Rooms facing the terrace have very good view.”
 of 5 bubbles supriyol, 6 Jul 2016 | Read review
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