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Spring Arona Gran Hotel

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Spring Arona Gran Hotel
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2,979 Reviews from our TripAdvisor Community

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Showing 2,664: English reviews
Cumbria, United Kingdom
Reviewed 10 October 2014

Just arrived home from the arona gran, a hotel i have wanted to stay for a long time. The entrance is very pleasing, the bedrooms are just the norm nothing to write home about. Went for breakfast there were no tables set i found some of the staff very rude slamming things down on the table we were hunting around...

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Helpful?
5Thank dempster30
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, we are sorry to see that our Spring Arona Gran Hotel was not what you expected, but we thank you for writing your review on Tripadvisor. We send you our best regards and hope that you will find your perfect holiday destination. Sunny regards, Stefanie Dechert, PR

jersey
Reviewed 10 October 2014

We returned from a weeks stay on Tuesday. The weather was incredibly hot (27/28c daily) with no breeze, so all we wanted to do was lie by the pool. This was possible, but only in selected areas. As has been mentioned on many another posting, the sun lounger brigade are out and about before 9am to reserve their chosen spots...

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Helpful?
7Thank cherryJersey
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you for using Tripadvisor to share your holiday experiences at our Spring Arona Gran Hotel with other clients. It is always a pleasure for us to see that our clients enjoy the hotel and facilities, although not all is perfect. We hope to see you son again and send you all our best wishes and sunny greetings...

Hemel Hempstead, United Kingdom
Reviewed 9 October 2014

Just returned from 11 days at this hotel. Was relaxing and enjoyable break but as previous reviews have mentioned hotel in need of desperate refurbishment, however the hotel was spotlessly clean. We booked direct with Thomson and on arrival at check in were greeted with a glass of Cava, check in was very slow. We had booked a limited sea...

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Helpful?
14Thank 227Becks
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you so much for having taken the time to write such a big holiday review about your stay at our Spring Arona Gran Hotel. Although we are not perfect, we are very glad to see that all in all you have enjoyed your stay with us. Thanks again for using Tripadvisor. Sunny regards from Los Cristianos, Stefanie...

Derby, United Kingdom
Reviewed 8 October 2014

We were recommended this hotel by some friends who have stayed at the hotel many times. Everything lived up to our expectations. A lovely hotel, friendly staff, brilliant selection of well cooked food. Except for one small thing! The cutlery on one occasion we found dirty, some plates were not clean and were minus the glaze. On one milk jug...

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Helpful?
5Thank T G
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you very much for your comments about our Spring Arona Gran Hotel. We are very sorry to see that you had this bad experiences in our restaurant and we can assure you that our Management will have a deep look into this matter. Thank you for having taken the time to put your review on Tripadvisor. Sunny...

Wolverhampton, United Kingdom
Reviewed 7 October 2014

The hotel commands an excellent view being adjacent to beach promenade, however the beach is poor. The hotel is clean, the food is good, and the pool area is well appointed, with plenty of sunbeds and parasols. The entertainment is of the usual hotel rating, EXCEPTION Jeremy Powell, talented pianist, witty, and entertaining, ABSOLUTELY BRILLIANT. Thank you Jeremy for helping...

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Helpful?
7Thank Simpsonsontour_11
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you very much for your nice comments about our Spring Arona Gran Hotel. Although we are not perfect, we are very happy to see that all in all you had a good stay with us and we hope to have the pleasure of welcoming you soon again. Sunny greetings from Los Cristianos. Stefanie Dechert, PR

Poole, United Kingdom
Reviewed 7 October 2014

I have been returning to the Arona Gran Hotel for over a decade now (I call the Arona Gran my 'home from home'). It is always a pleasure to stay there, and most of my time at home is spent thinking about going back. There are only two small things that I noticed during our stay. The hotel has noticeably...

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Helpful?
5Thank vivacake
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you very much for your nice comment about your stay at our Spring Arona Gran Hotel. Please note that we have plans to renovate in 2015 some areas in the hotel and hope for your next stay with us we can present the hotel with a facelift. Regarding the food: we try to cater for 800 people...

Rossendale, United Kingdom
Reviewed 7 October 2014

This is a first class hotel,situated in a quiet part of town yet on the waterfront. So,location is perfect and it tends to attract an older crowd. The hotel was absolutely full but we didn't spot a single child ! Service is friendly and efficient. The buffet style breakfasts and dinners are good with an extensive selection. There's always a...

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Helpful?
7Thank RedTedd
springhoteles, Director de Relaciones Públicas at Spring Arona Gran Hotel, responded to this review

Dear client, thank you for using Tripadvisor for your holiday review. We are glad to see that you enjoyed your stay at our Spring Arona Gran Hotel and that you have been satisfied with the facilities of the hotel. We hope to have the pleasure of welcoming you soon again and meanwhile we send you our best wishes and sunny...

Preston, United Kingdom
Reviewed 5 October 2014

We have recently returned having spent a week at the Arona Gran. We found it spotlessly clean and the food lovely. Although staff were efficient they were not friendly and not apologetic when we had to wait a night for the sea view room we had booked and paid for. The location is great and the building is grand. Thank...

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Helpful?
4Thank anne h
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear Anne, sorry to hear that you spent a night in another room than the one you booked and even more sorry to see that nobody apologized. This is not the usual way we treat with this and we hope that you give us another chance and come back to spent another holiday with us. Thank you for writing this...

Leicestershire, United Kingdom
Reviewed 5 October 2014

This hotel is a great place to stay if you just want to get away for a week with guaranteed weather. The hotel is very impressive on arrival where you are greeted with a glass of champagne. You can see why people come back, don't be put off with the grumpy returners saying the standards have gone down and the...

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Helpful?
5Thank MarcusDB5
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear Marcus, thank you for your good review about your holidays at our Spring Arona Gran Hotel. It is a pleasure for the whole staff to see that you have been satisfied with the facilities and standards of our hotel and we are looking forward to weloming you soon again. Thanks again and sunny greetings from Los Cristainos. Stefanie Dechert,...

Worcester, United Kingdom
Reviewed 4 October 2014

My wife and I booked this hotel based on the generally very good reviews on this site and having been in their very impressive, visually stunning reception/atrium. Unfortunately, the rest of the hotel does not live up to the promises. The location is very good, it leads straight onto a very flat promenade. This, of course, is very good for...

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Helpful?
3Thank Wearytraveller040
springhoteles, Public Relations Manager at Spring Arona Gran Hotel, responded to this review

Dear client, thank you very much for sharing your holiday experiences with other people on Tripadvisor, We are very sorry to read that you have been disappointed with your stay at our Spring Arona Gran Hotel and as you left exactly the same comments on the hotel questionnaire on your departure, we assure you that the Managemnet will have a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Spring Arona Gran Hotel, it's located in a privileged position on the seaside promenade, facing the island of La Gomera, offers spectaculars views of the bay and the old fishing port of Los Cristianos and is only 3 km from the golf course. ... more   less 

Additional Information about Spring Arona Gran Hotel

Address: Avda Juan Carlos I, 38, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: $197 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Spring Arona Gran Hotel 4*
Number of rooms: 391
Reservation Options:
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Also Known As:
Hotel Arona Gran
Arona Gran Los Cristianos
Arona Gran Hotel Tenerife
Arona Gran Tenerife
Spring Arona Gran Hotel Tenerife/Los Cristianos
Hotel Style:
#3 Family Hotel in Los Cristianos
#3 Luxury Hotel in Los Cristianos
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Questions & Answers

Here's what travellers have asked, with answers from Spring Arona Gran Hotel staff and other travellers.
208 questions
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Questions? Get answers from Spring Arona Gran Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 156 - no lift or stairs. Great view of pools and sea.”
 of 5 bubbles FrodshamSteph57, 7 Dec 2016 | Read review
“Book a sea view or pool view, they can both see the sea and pools”
  • You can see the see from a pool view room
  • You can see the see from a pool view room
  • View over the pool at night
  • Pool view room
 of 5 bubbles terrybJ2805XD, 5 Dec 2016 | Read review
“We have had a junior suite and well worth the extra money. Vires are brilliant, balcony roomy, two bathrooms.Great”
 of 5 bubbles gg837, 2 Dec 2016 | Read review
“I was in room 247 pool and sea view very nice sun in the afternnon on the balcony.”
 of 5 bubbles PatsyGlasgow, 1 Dec 2016 | Read review
“All the rooms offer a good Sea or pool view. We have stayed in both 269 and 251 (Sun on balcony PM)”
 of 5 bubbles T6790MPjohnj, 29 Nov 2016 | Read review
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