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Hotel H10 Big Sur

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Hotel H10 Big Sur
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1,769 Reviews from our TripAdvisor Community

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Showing 1,231: English reviews
Stafford, United Kingdom
Reviewed yesterday NEW

I stayed here with a group of friends for my hen do. H10 Big Sur is an adults only, boutique hotel located on the sea front in Los Cristianos. From the moment of arrival we were made to feel extremely welcome. A glass of cava on check in was most appreciated - a nice touch. Rooms were of decent size...

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1Thank Loraine R
Romford, United Kingdom
Reviewed 4 days ago NEW

We have been going to Los Cristianos for many years and have stayed in many of the hotels and apartments, this hotel is by far the best!! The location is brilliant and the hotel itself was spotless and immaculate. We were a party of 4 ( (2 couples) and normally we would venture out to various bars for entertainment but...

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Thank Jo G
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear Guests, We always appreciate the positive comments left by the most important people in our world; our guests. I am glad that you enjoyed your stay with us, and that our staff have gone above and beyond in terms of service, our aim is to provide the very best in comfort to our customers. Thank you again, and we...

Manchester, United Kingdom
Reviewed 4 days ago NEW

I chose this hotel for it's quiet and adult setting. They can not do enough for you. Spotlessly clean, food is amazing with lot's of choice available. The pool area gets a little crowded, but you have the beauty of the two sunbathing decks on the 8th floor. I would recommend this hotel to anyone looking for a quiet week...

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Thank familyguy010
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for taking the time to write a review about your stay at the H10 Big Sur Boutique Hotel. It is a pleasure to read your great comments and we are pleased to see that you had a great stay and would recommend our hotel and facilities. We hope to see you soon again. Kind regards, Gabi...

Edinburgh, United Kingdom
Reviewed 6 days ago NEW

Second visit and think it's a great hotel, nice staff and a good location. Breakfast buffet is fine but at night they cook loads of dishes to order. First night I wanted a pasta dish which was precooked heated up. The chef was clearly not interested, the wok was half on half off ring and the result was as I...

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4Thank salsagal50
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for taking the time and effort to post your comments regarding your recent stay in Tenerife! We are delighted to hear you are loyal guests within the Big Sir! First and foremost thank you for positively highlighting and please accept my personal apologies for any shortfalls in dinner service during this particular stay here. Be sure...

Glasgow
Reviewed 1 week ago NEW

Stayed here few times previously over festive period and the best thing about the hotel are the staff who are really friendly and work tirelessly especially from our experience Jesus at reception, David, Veronica and Andreas in bar, maids and restaurant staff very good in general. Appears to be a reduction in restaurant staff which meant sometimes taking longer to...

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5Thank Willie W
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for your comments regarding your recent experience with us. We appreciate your feedback, and as you can see by the many recent TripAdvisor guest comments, we are maintaining our high standards and exceptional customer service. From our investigation into the facts of the incident you have mentioned, it appears that, indeed, mistakes were made, and I...

Roskilde, Denmark
Reviewed 1 week ago

As the title indicate, expect the guests to be elder or old. Location is perfect. Take the backdoor exit and you are on the Beach promenade. It is not possible to book a room without anything extra. At least breakfast will be included and the price for a room with breakfast is the same as if you include half board....

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2Thank pfdk
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for taking the time to write a review about your stay at the H10 Big Sur Boutique Hotel. It is a pleasure to read your great comments and we are pleased to see that you had a great stay and would recommend our hotel and facilities. We hope to see you soon again. Kind regards, Gabi...

Bangor Co.Down Northern Ireland
Reviewed 1 week ago

We stayed at the H10 Big Sur from 30th Dec'16 - 10th Jan'17, this was our 5th time staying here at this time of the year and enjoyed it very much. We had booked a seaview room and were allocated one on the 6th floor which overlooked the sea and port and pedestrian walkway. The sun comes round onto the...

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2Thank PickiePool
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for your great review! It is great to read wonderful feedback such as yours about our H10 Big Sur Boutique Hotel. Your recommendation means a lot to us and we hope to be able to welcome you and your family back very soon! Best wishes, Gabi Wessels

Durham
Reviewed 1 week ago

Stayed here 3rd-10th Jan 2017 on 6th floor with sea view. The hotel is ideally located and the views are superb. High standards all around - cleanliness, facilities and staff. Buffet breakfast excellent - best I've had - chef will cook you fresh "full English" or even sweet waffles to your specification. Gift on arrival in our room of fresh...

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4Thank DStafford
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We are very pleased to know that you have enjoyed your stay between us at the H10 Big Sur Boutique Hotel. Thank you very much for choosing our hotel for your relax in Tenerife. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and all our team is working to make your...

welwyn garden city
Reviewed 1 week ago

we had a warm welcome on arrival and a glass of bucks fizz good start, the hotel lobby is very nice and gives a good first impression. Our room was also very nice didn't have a sea view as booked late but that didn't bother us we don't spend much time in the room. We were on half board so...

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2Thank georgie28
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for your great review. I am delighted to read that you enjoyed your stay at the H10 Big Sur Boutique Hotel. We will gladly pass your positive and constructive comments on to our staff members and hope to welcome you back soon. Best wishes, Gabi Wessels

Tranent, Scotland, United Kingdom
Reviewed 1 week ago

First time to Tenerife, wanted just to take it easy, the Hotel was great, the location was fine, near the beach and all the facilities, plenty of shops and restaurants Stayed in room 014 on the ground floor which was fine, room was excellent, good range of toiletries in the bathroom, we had a nice ground floor balcony where you...

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1Thank Roger P
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you very much for choosing the H10 Big Sur Boutique Hotel and for sharing your experience, we are very pleased to know that you have spent an enjoyable holiday between us. All H10 Big Sur Team-members work every day to improve the quality and warmth of our services and your comments encourage us to continue going on...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located facing the sea in the area of Los Cristianos, the H10 Big Sur (formerly H10 Oasis Moreque) is a new boutique hotel specialised in holidays for adults with an elegant and modern interior design with a very Mediterranean and cosy vintage touch. Discover all its services: Blue Bay Restaurant, Cactus Bar, new outdoor swimming pool area, chill-out terrace with sea views and Despacio Beauty Centre. ... more   less 

Additional Information about Hotel H10 Big Sur

Address: Avda. Juan Carlos I 28 | Los Cristianos, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: $154 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel H10 Big Sur 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Hotel H10 Big Sur Tenerife/Los Cristianos
Hotel Style:
#1 Family Hotel in Los Cristianos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel H10 Big Sur staff and other travellers.
151 questions
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Questions? Get answers from Hotel H10 Big Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view on 8th floor”
 of 5 bubbles familyguy010, 19 Jan 2017 | Read review
“Seaview rooms are the best as they get loads of sun. The rooms over the main entrance never get the sun in the winter time.”
 of 5 bubbles PickiePool, 13 Jan 2017 | Read review
“Upper floors on front have excellent views”
 of 5 bubbles DStafford, 13 Jan 2017 | Read review
“The Hotel only has 8 floors probably best sea views are from 5 - 8.”
 of 5 bubbles MrsW1608, 7 Jan 2017 | Read review
“high floor sea view”
 of 5 bubbles jaqphil, 7 Jan 2017 | Read review
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