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Hotel Beatriz Costa & Spa

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Hotel Beatriz Costa & Spa
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2,800 Reviews from our TripAdvisor Community

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Showing 1,909: English reviews
Prenton, United Kingdom
Reviewed yesterday NEWvia mobile

Great hotel. The views from the rooms are absolutely amazing. Don't let some of negative reviews put you off. All public areas are clean. Wifi works perfectly well in reception area for free. We stayed all inclusive and got the same level of service as half board guests. Rooms are clean and tidy. Fresh towels every day. Little tip..if you...

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Helpful?
Thank Dazp66
Reviewed 2 days ago NEWvia mobile

Me and my wife stayed at the hotel for our anniversary on an All Inclusive Board Basis, However I really wish we hadnt gone All Inclusive as when in the restaurant and bars you are made to feel like a second class citizen with no explanation on how it works, you basically get grunted at as to what you do,...

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Helpful?
Thank MartynH1979
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Guest, First of all, thank you for taking the time to write a review about Hotel Beatriz Costa & Spa****. I'm sorry to hear some of the areas haven't met your expectations, we are on our best to provide you the maximum day by day. I apologize if you felt being treated any different from any of our guests...

Rugeley, United Kingdom
Reviewed 2 days ago NEW

Not sure if this hotel deserves a four star, but I wouldn't mark it down to three either. So...bad/annoying things: as other reviewers mention - the petty charges do upset guests but the overall price of staying here is good compared to others. The evening buffet or nowt option! I found that surprising and several staff told me to go...

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Helpful?
1Thank SilverNomad04
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Guest, First of all, I would like to thank you for writing about your experience after staying in Hotel Beatriz Costa & Spa **** . It is so encouraging for me and each member of the staff to read these kind words, and it makes me happy that the hotel and all its sectors met your expectations. About the...

Reviewed 4 days ago NEW

found the staff to be very helpful and I like the hotel is not as modern as some but it nice about a five minutes walk to the other bars ect the rooms are very clean and cleaned every day I found the beds comfortable and the pillows wernt lumpy like some hotels and gives you neck ache and headache...

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Helpful?
2Thank Ann C
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Guest, Thank you for posting your great experience about Hotel Beatriz Costa & Spa ****! It´s always a pleasure to read satisfied guests reviews, mostly because this shows us that the path we are heading on is all in all positive! We are more than happy to read that your holiday in our hotel has met your expectations. Thank...

Reviewed 4 days ago NEWvia mobile

I arrived on 24th December and as usual wanted to iron some clothes to go out in that night i was surprized to find they dont supply an iron or a board not put off i brushed that aside but was annoyed that they wanted 20 euro per week to use the fridge in the room also 3 euro per...

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Helpful?
3Thank George S
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Guest, I would like to thank you for this detailed review about your latest holiday spent in Hotel Beatriz Costa & Spa ****! These kind and positive feedbacks towards our facility and staff help us see that the service we provide is satisfying for you, and I couldn´t be more happier because of this. About the mentioned extra charges,...

Reviewed 4 days ago NEWvia mobile

Not good really the food was awful gave all the family upset stomaches mattresses was filthy (see pics) my wife fell off the bridge in the bar area as there's no rails or lights that more or less finished our holiday the hotel staff could not be bothered about nothing as it was holiday (new year) we love lanzorotte but...

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3Thank Richard A
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Client, Thank you for posting a review about Hotel Beatriz Costa & Spa****, we apologize about any inconvenience you have experienced. About the mattress and food, we are very keen on hygiene and the maintanance of a spotless hotel, we have regular inspections and very strict rules regarding how to store, prepare and serve our meals. We certainly do...

Folkestone, United Kingdom
Reviewed 1 week ago

I stayed here between Christmas Eve and NYE (flew back on New Year Eve evening) with 17 (yes 17!) of my family members including a baby and we felt like we were looked after even though there was such a large group of us. On Christmas Eve it was one of the guests birthdays (16!) and they reserved us a...

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Helpful?
5Thank Lauren A
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Guest, First of all, I would like to express my thankfulness for writing a comment about your experience after staying in our Hotel Beatriz Costa & Spa **** . It´s always a pleasure to read satisfied guests reviews, mostly because this shows us that the path we are heading on is all in all positive! We are more than...

Leeds, United Kingdom
Reviewed 1 week ago

Our stay from Christmas Eve night through to the New Year was a very pleasant and enjoyable experience. I was a bit scared after reading the negative reviews but in all honesty I couldn’t find anything to complain about. I think some people just enjoy complaining. You can always get more information from the hotels website too. It’s a massive...

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Helpful?
2Thank Karen S
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Guest, Thank you for posting a review about your great experience about Hotel Beatriz Costa & Spa ****! It´s always a pleasure to read satisfied guests reviews, mostly because this shows us that the path we are heading on is all in all positive! We are more than happy to read that your holiday in our hotel has met...

Reviewed 1 week ago via mobile

I stayed at the Hotel Beatriz Costa and Spa from the 18th Dec 2016 to 01st Jan 2017. I would like to say that on first appearance I was dissapointed as it is looking a bit tired now and in parts some TLC is required, it does not accurately represent the Hotel website video. There are some parts of the...

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Helpful?
5Thank Bosschippy
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Client, Thank you for posting a review about Hotel Beatriz Costa & Spa****. We would like to inform you that every comment is taken into consideration and is being handled accordingly. About the standards, we have managed to increase most of our sectors contrary to the statement about decrasing, we nor offer an exclusive bar as well as our...

York, United Kingdom
Reviewed 1 week ago

Revisit to this hotel after 10 yr gap. Looking a little dated and showing signs of wear, bathroom filler around bath gone black some chips in tiles. Fridge cannot be used locked only for use as mini bar,this is rather mean.Most of the staff friendly,clean and my bed comfy.Food is varied and on the whole good,downside cold plates so as...

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Helpful?
3Thank Wendy S
Arantxa S, Gerente at Hotel Beatriz Costa & Spa, responded to this review

Dear Client, I would like to thank you for your encouraging words about Hotel Beatriz Costa & Spa ****! These type of reviews help is improve and shows us that we are heading in the good direction when it comes to fulfilling the needs of our clients. I am happy that you decided and decide to stay with us during...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
346 Rooms - doubles and suites, all with a large terrace from which you can enjoy incredible views of the 20,000 m2 of gardens and the 2,000 m2 of saltwater swimming pools. Air conditioning, full bath, hair dryer, telephone, minibar, musical channel, satellite TV... ... more   less 

Additional Information about Hotel Beatriz Costa & Spa

Address: Calle Atalaya s/n, 35509 Costa Teguise, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Price Range: $93 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Beatriz Costa & Spa 4*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Travelocity so you can book your Hotel Beatriz Costa & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Beatriz Costa Costa Teguise
Hotel Beatriz Costa And Spa
Beatriz Hotel Lanzarote
Costa Teguise
Beatriz Costa Teguise
Hotel Beatriz Costa & Spa Lanzarote/Costa Teguise
Hotel Style:
#10 Luxury Hotel in Costa Teguise
#16 Family Hotel in Costa Teguise
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Beatriz Costa & Spa staff and other travellers.
359 questions
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Questions? Get answers from Hotel Beatriz Costa & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room 102 was extremely quiet but a long walk from the stairs or lifts”
 of 5 bubbles SilverNomad04, 19 Jan 2017 | Read review
“If you want a quiet stay, ask for rooms at the far end of the hotel we didn't hear anything!”
 of 5 bubbles LaurenA846, 13 Jan 2017 | Read review
“Don't go to this hotel if you're very picky!!”
 of 5 bubbles 192KarenS, 12 Jan 2017 | Read review
“Rooms 435 upwards this is 4 th floor”
 of 5 bubbles 579wendys, 11 Jan 2017 | Read review
“All rooms face the pool and can see the sea”
 of 5 bubbles 595christines, 8 Jan 2017 | Read review
5 of 5
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