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Occidental Lanzarote Playa

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563 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Coventry
Reviewed 15 September 2016

Looking at some of the reviews on here, I'm really not sure people are talking about the same hotel! For an all inclusive, it's brilliant. We arrived on my birthday and check in was easy and upon entering our room we were pleased to see how bright, modern and spacious it was and there was a cold bottle of champagne...

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Helpful?
1Thank Leanne C
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear Leanne C, We are very sorry about the incident and missunderstanding with the lizards in your balcony. On the other hand, we are pleased to know that overall you have enjoyed our services. We hope you can visit us again soon. Our best regards from sunny island of Lanzarote, May Martinez

Manchester, United Kingdom
Reviewed 15 September 2016 via mobile

We enjoyed our stay here as a family as we made the most out of it, but I am disappointed as it's not a 4* at all and I feel we didn't get our money's worth. The hotel inside is very clean, as was our room so I can't complain about that. However the pool area isn't the best it's...

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Helpful?
Thank webb90
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear webb90, Thank you so much for choosing our hotel for your holidays. We are very sad to read that your stay was not as pleasant as it should have been and we would like to apologize for the inconvenients you encountered while staying in our resort. We will definitely analyze your remarks and discuss it with our executive committee....

Reviewed 14 September 2016 via mobile

We're to start thomas cook has this holiday as a 4star crap it's scraping a 2 and I'm being generous it looks like a multi storey car park rooms are very out dated and not very clean the place could do with a good gutting and Lick of paint the food is not bad staff miserable especially the ones in...

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Helpful?
1Thank Ann B
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear Ann B, Greetings from Occidental Lanzarote Playa. Your feedback is extremely important for us; thank you for taking the time to share your holiday experience. We are sorry to hear that you were not satisfied with our facilities and the service provided by our team members. Please accept our sincere apologies for the disappointment you comment. We hope you...

Reviewed 14 September 2016

Everything in the hotel was 5 star, restaurant, food, animation programe, night shows and the hotel itself. Unfortunatyly staf as maids and shopkeepers didnt know english what was a bit difficult. Another thing is internet in the hotel. I had a huge problem to connect with internet at least to check my mail, it was almost impossible and would be...

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Helpful?
Thank Julia J
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear Julia J, Greetings from Occidental Lanzarote Playa! We will focus on training in English to our Staff and improve Wifi service so the satisfaction will be even better next time. Thank you very much for your lovely review, by the sounds of it you had a great time! We are happy to read that you enjoyed the resort and...

Reviewed 13 September 2016 via mobile

I had a two week holiday in this hotel, the lager was good the vodka was good and the food was great, the drinks are served in small cups but this didn't bother me as you can get as many as you want. My two young boys we entertained all day with football and various other games, the entertainment staff...

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Helpful?
2Thank Challk
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear Challk, We are glad to see that you spent a very good holidays at the Occidental Lanzarote Playa with your familiy and we thank you so much for taking the time to report your comments and to share your feedback with us and our readers. We hope to see you soon back soon. Warmest regards from the sunny and...

Birmingham, United Kingdom
Reviewed 13 September 2016

Hotel looked modern and we got checked in quite quickly. Food was pretty basic seeming more like a three star all inclusive than a four star so we did dine out a few nights. All inclusive drinks ran all the way up to midnight though which was good. Hotel is about a 20 min walk into the town that has...

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Helpful?
Thank Jc9292
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear Jc9292, Thank you for choosing our hotel for your vacations. We are pleased to know that overall you have enjoyed our services. We will take your suggestions into consideration to keep improving day by day. We hope you can visit us again soon. Our best regards from sunny island of Lanzarote, May Martinez

manchester
Reviewed 13 September 2016 via mobile

Just returned after 11 nights as a party of 9. Read the reviews beforehand and with the name changing twice (which jet2 kindly informed us of via email) I was hesitant but I have got it say it was brilliant no problems at all. Food-was always something to eat and fresh food cooked constantly at the pool bar, drinks were...

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Helpful?
5Thank leane032000
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear leane032000, Thank you for taking the time to share your comments with us. There is nothing more satisfying than to know that you enjoyed your stay with us and that our team went above and beyond. Thank you for sharing your feedback on our resort and especially concerning our food options. We will pass on your valuable comments to...

Bristol, United Kingdom
Reviewed 13 September 2016

We arrived at the hotel at 11.45 and could not check in our room till 3.00pm . The rooms were stayed in were nice , clean and big . The food was not good on the start but definitely got better towards the end of the week . It didn't feel like staff were happy most holidays you can have...

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Helpful?
Thank Richard F
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear Richard F, Thank you very much for sharing your comments about your stay in our hotel. We are happy to read that on the overall you enjoyed our service and hotel. We pay attention to the issues you mention that help us to improve day by day. We hope to see you back soon in the Occidental Lanzarote Playa!...

London
Reviewed 12 September 2016

Lovely hotel in a quiet part of Costa Teguise. Big and very clean room with balcony and comfy bed. Really nice food and plenty to choose from. Great swimming pool. My kid just loved it. Would definitely go back.

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Helpful?
1Thank Sebastian P
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear Sebastian P, Thank you so much for your enthusiastic comments on the Trip Advisor’s site and for sharing with us your feedback after spending your holidays at the Occidental Lanzarote Playa. We are so glad to see that you have enjoyed our facilities. Warmest regards from the friendly and sunny island of Lanzarote. May Martinez

Exeter
Reviewed 12 September 2016

We stayed here as a couple the first week of sept 16, was very modern, very clean and everything you wanted from a all inclusive hotel! The food was excellent with a different theme every night and something for the kids in there section, the pool was very clean and a nice temperature. There wasn't a lot around the hotel...

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Helpful?
Thank searlec
Barcelo_Canarias, Guest Relations Manager at Occidental Lanzarote Playa, responded to this review

Dear searlec, Greetings from Occidental Lanzarote Playa! Thank you very much for your lovely review, by the sounds of it you had a great time! We are happy to read that you enjoyed the resort and our service. We hope you will give us another opportunity to serve you in the future again! Kind regards, May Martinez

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Occidental Lanzarote Playa**** hotel is located on the beachfront with direct access to El Ancla cove and is 4.5 km from the centre of Costa Teguise. It is also just a short drive away from Arrecife, the island’s capital city; just 4 km from the Maritime Port and 12 km from the Airport. You will also find, near the hotel, other places of interest, such as the Tahíche Volcano and the Costa Teguise Golf Club. ... more   less 

Additional Information about Occidental Lanzarote Playa

Address: Avenida del Mar, s/n, 35508 Costa Teguise, Lanzarote, Spain (Formerly Be Live Family Lanzarote)
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Price Range: $151 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Lanzarote Playa 4*
Number of rooms: 372
Reservation Options:
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Also Known As:
Occidental Allegro Oasis Hotel Costa Teguise
Occidental Allegro Oasis Costa Teguise
Occidental Oasis Lanzarote
Hotel Occidental Allegro Oasis
Hotel Oasis Occidental
Occidental Lanzarote Playa Costa Teguise
Hotel Style:
#5 Spa Hotel in Costa Teguise
#8 On the Beach Hotel in Costa Teguise
#9 Luxury Hotel in Costa Teguise
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Lanzarote Playa staff and other travellers.
629 questions
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Questions? Get answers from Occidental Lanzarote Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the third floor or above to get view”
 of 5 bubbles U6132RIandreww, 1 Dec 2016 | Read review
“Suite 515 has a large roof top terrace as well as balcony. Perfect for watching the sun go down.”
 of 5 bubbles BobBarnsley, 30 Nov 2016 | Read review
“3 rd floor sea view”
 of 5 bubbles TonyP560, 29 Nov 2016 | Read review
“Superior sea view”
 of 5 bubbles stefanobX2853FG, 28 Nov 2016 | Read review
“Our room was 123, large terrace and ocean/sea view (twin beds)”
  • Clever concept to separate the toilet/bath from the vanity
 of 5 bubbles eZconsulting, 23 Nov 2016 | Read review
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