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Noi Puma Lodge

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274 Reviews from our TripAdvisor Community

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Showing 40: English reviews
1 review
Reviewed 5 weeks ago

The hotel is great, located in a a stunning valley in Los Andes Cordillera. All of the arms have a view to the mountains. All the amenities are wonderful. Make sure you book a hot tub a soon as you get there!!! The staff is great and make you feel confortable all the time. The guides are vey professional. We... More 

Helpful?
Thank Francoise D
Noi_Hotels, Gerente at Noi Puma Lodge, responded to this review

Hello Francoise! Thank you so much for sharing your experience in Trip Advisor!, I will share your post with Brian, Carla and all the NOI Puma Lodge team. Come back somewhere in the future to Chile and visit us in any of our NOI Hotels along the country. All the best, Felipe Riveros More 

Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 September 2016

An interesting drive up through the valley off Ruta 5 through some small villages. The road is good up to the last 15km once you are past the Pacific Hydro project. You do need a car with good ground clearance. Once into the hotel the stunning scenery sets the place apart from the other hotels off the Central Valley. Very... More 

Helpful?
2 Thank Robert E
Noi H, Gerente at Noi Puma Lodge, responded to this review

Robert E, It is great for us to know that you enjoyed your stay. Our staff is always ready to help you on any necessity. We are glad that you have a nice time, and thing that Noi Puma Lodge is a great place to relax in stunning surroundings. Have a nice day, More 

Indianapolis, Indiana
2 reviews
Reviewed 8 July 2016 via mobile

Incredible views, wonderful team, truly exceptional! Unique hotel high in the Andes mountains with numerous outdoor activities: spa, hiking, skiing, fishing, etc. Absolutely recommend the location of you are interested in the outdoors or getting off the beaten path.

Helpful?
Thank Thomas G
Trieste, Italy
Level Contributor
3 reviews
Reviewed 28 June 2016 via mobile

totally incredibile!! a wonderfull resort just in the middele of the nowhere and nearby Santiago!! really good for extreme sky, trekking or to do a week&'s copule break! good food and nice spa! just a bad thing....the hotel is missing a temperate swimming pool!!

Helpful?
Thank Luca L
Jacksonville, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 April 2016

The earlier reviews discussing the tough road travel with good markers is true. However, we can attest to taking our rental Minivan up to the Lodge with no issues - just slow driving. Thank goodness we did this in March - and not July when the area would be heavily covered in snow. Once we arrived the service was impeccable:... More 

Helpful?
Thank CMLandy
Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear CMLandy, Just as you say, the road access needs to be drives just carefully because we are located in the middle of the Andes. Nevertheless, we have just improved the road, giving it more reliability on the driving. Once you are at the lodge you can enjoy all the items you have just describe, and that’s why your feedback... More 

Atlanta
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 March 2016 via mobile

We stayed there for 3 nights, enjoyed our cozy bedroom with a nice view, the food was amazing (our favorite was the BBQ diner) and the staff was pretty friendly and helpful. We had a problem on the route due to a waterfall, but we called to the hotel for help and after 20 minutes they arrived to help us... More 

Helpful?
Thank carocont
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2016

I went with my wife for a weekend escapade and we definitely want to repeat it. The hotel staff were great and the hotel manager very attentive and concerned for the guests well being. The food was amazing, and we were very happy with the menus, as well as the wine selection and drinks. We did some great excursions and... More 

Helpful?
Thank Dan_Mattos
Palo Alto, California
Level Contributor
1 review
Reviewed 18 January 2016 via mobile

We had a wonderful and unique experience. The hotel stay in the middle of beautiful Andes mountains close to many rivers at Cipreses valley. You can enjoy outdoor activities in winter and aldo in summer. The people is extremely kind , the food is delicious and they are always ready to solve everything you need. You will come back at... More 

Helpful?
Thank Juiti
Santiago, Chile
1 review
Reviewed 15 December 2015

Everything was perfect. The landscape that surprises you at the arrival is absolutely wonderful. Then the people from the hotel make you feel like home, asking every moment if there is everything ok. You can do hiking, spa, some astronomy expierences with very kind people than only want you to be confortable. An amazing experience that I recommend you 100%.... More 

Helpful?
Thank aruizmorande
Noi H, Gerente at Noi Puma Lodge, responded to this review

Aruizmorande, The landscape that surrounds Noi Puma Lodge it’s the perfect start for de Puma experience. Without a doubt our staff works every day to make you feel like in home always supported by the quality of our infrastructure, cuisine and outdoor activities. I´m glad that you enjoyed our brand new astronomic activity with our professional telescope. Every time that... More 

Miami, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2015

After making a world tour, getting to know places so interesting like US, Hawaii, Japan, China, India, Thailand, Vietnam, Nepal and many more, I cant stop thinking of this place on earth where the Puma Lodge is located. Speechless views during awe trekkings through the nearby mountains should be its motto! The crew at the hotel is more than friendly... More 

Helpful?
Thank offo77
Noi H, Gerente at Noi Puma Lodge, responded to this review

Dear Martin, As a world traveler it is for us an honor to receive such a great feedback! We work hard to deliver top notch experiences and we will keep working to find new and better services for you or any other guest I look forward to see you again in Puma Lodge or any of our other properties in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Noi Puma Lodge, the first hotel dedicated to heliskiing in the Southern Cone, is located in the majestic Andes, surrounded by native forests, pristine lakes and the second largest glacier in Chile. With an architecture and service focused on environment through renewable and self-sustaining energy, you can taste wines from all over the world creating the perfect pairing with the dishes prepared by our chefs or enjoy a day of relaxation at the Spa. Guests can be amazed by this spectacle all year, either practicing heliski or with a variety of heliactivities during winter or summer. ... more   less 

Additional Information about Noi Puma Lodge

Address: Sierra Nevada Km 22 | Reserva Nacional Rio Los Cipreses, Rancagua 2820202, Chile (Formerly Puma Lodge)
Region: Chile > O'Higgins Region > Rancagua
Price Range: $238 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Noi Puma Lodge 4*
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from Noi Puma Lodge staff and other travellers.
4 questions
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Questions? Get answers from Noi Puma Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have great views to the mountains. None have A/C, but there is a good flow of air at night.”
 of 5 bubbles roberteB614WL, 13 Sep 2016 | Read review
“If you can go in a 4x4. Even in summer.”
 of 5 bubbles Dan_Mattos, 15 Feb 2016 | Read review
“last rooms of the first floor”
 of 5 bubbles aruizmorande, 14 Dec 2015 | Read review
“Rooms on the second floor with greater views”
 of 5 bubbles offo77, 23 Nov 2015 | Read review
“Get a room on the second floor if possible (a bit of a better view).”
 of 5 bubbles Nachpbad, 18 Feb 2015 | Read review
5 of 5
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