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Four Points by Sheraton Heyuan Resort

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Traveller (108)
Room & Suite (36)
Dining (35)
Overview
  • Excellent4%
  • Very good5%
  • Average82%
  • Poor5%
  • Terrible4%
  • 22 Jun. 2018
    “Absolutely fab”
  • 5 Oct. 2017
    “Average Resort Hotel”
Wandong Tourist Area, Yuancheng District Bava Manor Resort, Heyuan 517000 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Reviews (55)
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1 - 5 of 5 reviews
Reviewed 22 June 2018 via mobile

Not the first time and not the last. Very nice hotel - Sheraton standards are upheld even though it is tucked away. Impressive lobby. Rooms are very spacious and clean. Beds are very comfortable (definitely not Chinese mattresses). Huge bathroom. This time around I asked...More

Thank Az3rtie
Response from 丹 何, 网络营销主任 at Four Points by Sheraton Heyuan ResortResponded 23 June 2018

Thank you for taking the time and sharing your feedback regarding your recent experience at Four Points by Sheraton Heyuan Resort with us. We will continue to use the feedback from our customers to improve our services. Thank you for staying with us and we...More

Reviewed 5 October 2017 via mobile

Four Points by Sheraton is a little disappointing and it could be wonderful. We checked in after 14:00 and our room wasn't ready. When we finally got into our room it absolutely stank of cigarette smoke. After complaint the house keeping supervisor said that we...More

Thank Duncan S
Response from 万鑫 于, Public Relations Manager at Four Points by Sheraton Heyuan ResortResponded 6 October 2017

Dear guest, I would like to thank you for choosing Four Points by Sheraton Heyuan Resort for your recent stay in Heyuan and appreciate taking time to fill reviews. First of all, I would like to apologize for the inconvenience and disappointment you experienced during...More

Reviewed 26 August 2017 via mobile

I am a platinum SPG member and at a loss for words on this place. They spent a fortune building it. They got windmills all over the place. 5 that move. But are decorations. Looks ok. Are we in holland? Bad choice of motif. When...More

Thank Scott L
Management response:Responded 28 August 2017

Dear guest, I would like to thank you for choosing Four Points by Sheraton Heyuan Resort for your recent stay in Heyuan and appreciate taking time to fill reviews. First of all, I would like to apologize for the inconvenience and disappointment you experienced during...More

Reviewed 8 December 2016 via mobile

I stayed here for 1 night. Traveled with my boyfriend. Firstly, I booked room with agency but not apps this time, but the reception printed out the price for how much agent paid. I was shocked but I decided not to give a hard day...More

Review collected in partnership with 单个酒店
Thank FIiiiiiiQ
Management response:Responded 10 December 2016

Dear Gst, We're so sorry for your experience in our hotel. Regarding to your suggest, our manage team take these very seriously.We'll intensify the staff training and solve the case you remind.Then we look forward to the service for u again.

Reviewed 3 September 2016 via mobile

I join the tour to this hotel on thursday Sept 1. And it is seems co-operate with the Bavaria Manor. But for this hotel only, it just have 2 restaurant, 1 is for buffet, 1 is Japanese Restaurant. And a small bar counter specially for...More

1  Thank jamyou
Management response:Responded 6 September 2016

Dear Gst, we apologize for your experience in our Hotel. In my best regards,our hotel was rebanding on 28th May 2016, so we still have many facilities need to consummate. Our all hotel department leaders have review your suggest and questions with highly attention attitude....More

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About
Description
South of Heyuan, our full-service resort spans more than 5 square kilometers and offers a range of leisure activities and attractions. The Four Points by Sheraton Heyuan Resort is close to hot springs, ...More forests, temples, golf courses, theme parks, shops, and restaurants. Our 290 stylish guest rooms and suites have everything you need for a great stay, plus extras like High Speed Internet Access and bottled water daily. Modern technology includes flat screen TVs, iPod(R) docking stations, and laptop safes. Get a good night's sleep in a plush Four Points signature bed, complete with premium sheets and pillows, and refresh with upscale bathroom amenities. Choose from a variety of themed accommodations, such as our theater-inspired Hakka Tulou Rooms. Kids Rooms appeal to a range of children's interests, including princesses, space, and the ocean. Private hot springs distinguish a number of guest rooms and villas, while other villas can host small groups along the lakeshore. Treat yourself in any of our friendly dining venues, which feature signature coffees and feel-good treats baked daily. The Eatery All Day Dining Restaurant serves Western food, including such Bavarian specialties as pork knuckles, Munich sausage, smoked pork ribs, and grilled lamb chops-plus German beer. After a long day, relax in the Lounge with an ice-cold beer from our Best Brews. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Tennis Court
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
290
Price range
USD 92 - USD 202 (Based on Average Rates for a Standard Room)
Location
China > Guangdong > Heyuan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
290
Price range
USD 92 - USD 202 (Based on Average Rates for a Standard Room)
Location
China > Guangdong > Heyuan
Photos
Traveller (108)
Room & Suite (36)
Dining (35)
Nearby
Nearby HotelsSee all 134 hotels in Heyuan
Longyuan Holiday Town
18 reviews
1.37 km away
Huihao International Hotel
4 reviews
12.94 km away
Century Haoting Hotel
10 reviews
13.51 km away
Ming Zhu Yin Fa Hotel
7 reviews
13.60 km away
Nearby RestaurantsSee all 13 restaurants in Heyuan
Ajisen Ramen (Zhongshan Road)
14.33 km away
U.B.C. Coffee (Yun Heng)
14.51 km away
LongJin Seafood Fang
14.53 km away
FanGao Coffee Yu Cha
14.96 km away
Nearby AttractionsSee all 21 attractions in Heyuan
Longyuan Onsen Resort
2 reviews
1.27 km away
Heyuan Garden
5.34 km away
Yequ Valley
3 reviews
8.40 km away
Xinfengjiang National Forest Park Guishan Scenic Resort
9.80 km away
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