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Elephant Springs Hotel & Cabanas

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Traveller (79)
Room & Suite (16)
Pool & Beach (11)
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Overview
  • Excellent24%
  • Very good10%
  • Average10%
  • Poor11%
  • Terrible45%
Travellers talk about
“nice room”(2 reviews)
“pool table”(2 reviews)
“get away”(4 reviews)
Public Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)
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62
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All reviewsnice roompool tableget awaykenminacleaners
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1 - 5 of 142 reviews
Reviewed 1 week ago via mobile

The establishment did not reserve the chalet as explicitly confirmed. The service was poor. Hotel towel was torn. Hotel is poorly maintained and nobody was reachable from a management level to assist us resolve our concerns. Not lose our money as the reservation was made...More

Thank Jayanth S
Reviewed 2 weeks ago via mobile

This hotel is a contender for hotel impossible. Although strategically located across the road from the popular Warmbaths, this hotel is pathetic. Pictures on the website though accurate do not provide the real picture. We waited about 20 minutes to check in as it was...More

Thank Vishanth S
Response from South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & CabanasResponded 2 weeks ago

Dear Mr Singh Thank you for your review on Trip Advisor. Yes indeed we do face challenges on many levels as you have pointed out. I am please to advise that we have recently submitted our application for a 3 star tourism grading. There are...More

Reviewed 12 March 2018

the place has very good and commited staff. they help you quickly as soon as you have a problem. the downfall of the place is its upkeep. it is deteriorating fast in terms of furnisher and old fashioned TV screens with poor visuals. the unit...More

Thank 244johannesm
Response from South_Of_Africa_HQ, General Manager at Elephant Springs Hotel & CabanasResponded 3 weeks ago

Thank you for your review Johannes. We're sorry to hear about your experience. We are in the process of upgrading our entire hotel and have already opened 9 of our brand new rooms. Our Cabanas have already been treated to new beds and softs, with...More

Reviewed 12 March 2018 via mobile

We checked in on the 10th of March 2018, receptionists looked tired no warm welcome, we booked in and they showed us the room, that room was stinking and the bath was dirty with old stains on it, the gave us another key, you can...More

Thank Kgaugelo B
Response from South_Of_Africa_HQ, General Manager at Elephant Springs Hotel & CabanasResponded 3 weeks ago

We're sorry to hear about your experience Kgaugelo. We are currently upgrading our entire hotel and have already opened 9 of our brand new rooms. We are replacing all of the baths with showers and plan to complete this project by the end of 2018.

Reviewed 5 January 2018 via mobile

Filthy. Stay clear. Want my money back. Never stayed the night. Drove all the way back to Jhb. Ceiling fans Was about to fly off the ceiling. Pools Were green. Bathrooms full of dirt. Someone was sleeping on the bed when we went in. Neighbors...More

1  Thank S1819IEgeorgem
Response from South_Of_Africa_HQ, Guest Relations Manager at Elephant Springs Hotel & CabanasResponded 9 January 2018

We're sorry to hear about your experience. Please get in touch with our guest relations department by e-mail elephantsprings@southofafrica.com so that we may further investigate your review.

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Breakfast Available
Things to do
Pool
Restaurant
Details
Price range
USD 48 - USD 152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 48 - USD 152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (16)
Pool & Beach (11)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"If you get a good room, you are very luky"
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"I wouldn't recommend any room in this venue"
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"No good rooms."
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"My room was on the second floor- dont go there!"
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