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Ibis Milano Malpensa Aeroporto

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1,332 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Milano Malpensa Aeroporto
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Showing 370: English reviews
Reviewed 24 August 2012

It is a perfect place if you have very early flight from Malpensa Airport. The shuttle bus works perfectly and is free. It takes 10 minutes. Rooms are comfortable, quiet and clean. Very polite and helpful staff. We felt like in much more expensive hotel - I mean service standard.

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Helpful?
Thank tp1970
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear customer, Thank you so much for your review and for reporting your positive feedback concerning your stay at the Ibis Milano Malpensa. I am really glad that you enjoyed your stay and is a pleasure for me to know that we have met your expectations. Furthermore, Your review gives me the opportunity to mention that the hotel offers a...

Atlanta, Georgia
Reviewed 23 August 2012

I should start by saying I have never been treated more poorly at any hotel in my life. It was our last night in Italy so we decided to stay close to the airport. When we checked in I thought we were at Disneyworld since we had to wait 30 minutes in line just to get our rooms. We immediately...

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Helpful?
1Thank ivyfamily
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, I'm sorry that your stay at the Ibis Milano Malpensa was not up to your expectations, and please, accept our most sincere apologies. This episode does not correspond to our standard: I assure you, that our staff is periodically trained in order to give a customer-oriented service; besides, I assure you that we take every day, all necessary...

Hawarden, United Kingdom
Reviewed 21 August 2012

We needed a good nights sleep before our flight home so the "sound proof" rooms appealed to us. They worked. Very quiet, clean room with a comfortable bed. Air con and shower very good. Very welcoming staff at the desk and a very polite young man on the bar/ restaurant service area. The €13 bottle of vino wasn't half bad...

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Helpful?
Thank Benjy33
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear guest, thank you for reporting your positive feedback concerning your stay at the Ibis Milano Malpensa, and I am glad that we have met your expectation. The positive feedback we receive from our guest is the best satisfaction we can have; it help us to maintain the high quality of the service we are offering. I will not forget...

Quezon City, Philippines
Reviewed 12 August 2012

Hotel rooms are reasonably priced. Room is clean, no frills. Bathroom is clean and big, by Italy's standard. Bed is big. Breakfast is a let down. Breads are not fresh. Bread, coffee, drinking water, plates, utensils... keep running out, and the restaurant staff take a long time to refill / replenish. Maybe because the restaurant was understaffed. Though efficient, the...

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Helpful?
Thank Vani10
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, thank you for taking your time to reporting your feedback concerning your accommodation at the Ibis Milano Malpensa and I'm deeply sorry that your stay at the hotel was not up to your expectations. Please, accept our most sincere apologies, I assure you that it was a sporadic situation that does not match with our normal activity, furthermore,...

india
Reviewed 2 August 2012

good value great hotel. the reason why it doesn't get a full 5 star rating from me is its restaurant service. They took so much time. It was not the problem of the staff... the hotel is greatly understaffed... there were 2 hosts in the restaurant and they served over 40 people straight from cooking to service. But otherwise its...

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Helpful?
Thank sudarshan83
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, Thank you for the time you take to submit a review of our hotel. I am really glad to read that you will return in all your future trips to Ibis Milano Malpensa; but in the meantime, I am sorry that you faced an inconvenience with the restaurant, I assure you, that it has been an isolated episode,...

texas
Reviewed 31 July 2012

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Helpful?
Thank WEAREGONE5585
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Leuven, Belgium
Reviewed 25 July 2012

While the rooms and the breakfasts were really perfect, the evening restaurant was really bad and not well managed : ibis people running around but not caring about customers, rudeness, long waiting time and finally expensive and bad quality of food. Really not to recommend to eat there; go preferably to a restaurant in the village nearby.

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Helpful?
Thank mbosLeuven_Belgium
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, Thank you for taking your time to submit a review and I really feel sorry to read that the restaurant did not satisfy your expectations. I assure you, that it has been an isolated episode, that is not part of our standard, our staff is periodically trained to give always a customer-oriented service. We are ready to welcoming...

Mougins
Reviewed 21 July 2012

-When you call hotel they tell you there is a phone in Malpensa hotel to ask the shuttle to stop at that Terminal at next rotation. There is NONE ! The local sharks then want to take you to Terminal 2 (low cost charters) pretending the phone is there.....Of course not -When you finally get the hotel number from police,...

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Helpful?
Thank VoyageurMougins
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear guest, I'm sorry that your stay at the Ibis Milano Malpensa was not up to your expectations, and please, accept our most sincere apologies. Regarding the inconvenience you faced with the shuttle bus, please take good note that there is no telephone at the airport that guest can use to call for the service. All guests need to call...

Reviewed 17 July 2012

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Helpful?
1Thank fbaldisserri
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Los Angeles, California, USA
Reviewed 16 July 2012

We enjoyed our stay at this hotel on our way back to L.A. It was close to the airport, which made it very accessible, but it was also one of the best hotels we stayed in. It was an amazing deal, too.

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Helpful?
Thank mjearce
ORIETTA_COPPI, Direttore at Ibis Milano Malpensa Aeroporto, responded to this review

Dear Guest, Thank you so much for your review. The positive feedback we receive from our guest is the best satisfaction we can have. Hoping to welcome you again, I send you my very best regards, Orietta Coppi

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
L'Hotel Ibis Milano Malpensa Aeroporto si trova vicino all'aeroporto internazionale di Malpensa. 188 camere insonorizzate con bagno, asciugacapelli, aria condizionata, telefono, TV satellitare, radio. Bar, Ristorante OOPEN, colazione a buffet dalle6.30, spuntini 24h/24. Parcheggio privato coperto a pagamento e parcheggio all'aperto gratuito per auto e pullman. Servizio business, internet WiFi.The Ibis Milano Malpensa Aeroporto hotel is located near to Malpensa international airport. It has 188 soundproofed rooms with bathroom, hair dryer, air conditioning, phone, satellite TV and radio. It also offers a bar, OOPEN restaurant, buffet breakfast from 6.30am, 24-hr snacks, private indoor paying car park, outdoor free car park for cars and coaches, business services and Wi-Fi. ... more   less 

Additional Information about Ibis Milano Malpensa Aeroporto

Address: Via al Campo 100, 21010 Cardano al Campo, Italy
Region: Italy > Lombardy > Province of Varese > Cardano al Campo
Price Range: $62 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Milano Malpensa Aeroporto 3*
Number of rooms: 188
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Also Known As:
Ibis Milano Malpensa Aeroporto Italy/Cardano Al Campo
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Milano Malpensa Aeroporto staff and other travellers.
16 questions
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Questions? Get answers from Ibis Milano Malpensa Aeroporto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“in the back”
 of 5 bubbles xfooey, 23 Nov 2016 | Read review
“I was at the front, over the entrance but had no disturbance by early and/or late arrivals as you might expect at an Airport based Hotel.”
 of 5 bubbles miker247, 5 Nov 2016 | Read review
“Ask for one at the back of the hotel”
 of 5 bubbles lesleyh666, 27 Sep 2016 | Read review
“I had room 158,was very quiet.”
 of 5 bubbles 886antoniof, 9 Sep 2016 | Read review
“No special tip, all rooms seem to be quiet and offer a good quality sleep.”
 of 5 bubbles OdysseusSanFelice, 3 Feb 2016 | Read review
5 of 5
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