I made a reservation from abroad in ibis hotel near malpensa airport thinking it was a good deal, on the web site it was written shuttle up to midnight for 4 euro. The day of flight they told me I was moved from ibis to novo tel,just in front of ibis. I arrived at 22.45 so in time for shuttle but no shuttle from March. So now , Point 1 maybe they could advise me the ibis hotel was closed since long ago ,maybe I did not want to be in novotel because previous bad experience. Point 2 I had to pay night taxi 23.00 euro without receipt and only cash because taxi did not have pos. Point 3 in the morning I ask for taxi but it was a private company and despite it was morning ( MORNING FEES ARE CHEAPER THAN NIGHT) I had to pay 25 euro. So I played 54 euro for the room and almost 50 euro for transportation. I will never go again .…
This was a bad purchase. The hotel is 100% a chain hotel, but to find a room that smells strongly of cleaning products is very off-putting. The bus service to the airport is needlessly complicated, and needs to be booked. I don’t want to go back.
We had a flight out of Milan around 9am and we thought rather than a train/bus from a distant place, we'd travel to IBIS Malpensa and spend a relaxing night before we flew out. A good decision ! The hotel was clean, comfortable and an ideal spot to wind down before our flight. We ate at the restaurant and really enjoyed our pasta meals. Well presented, cooked to perfection and served in a nice restaurant environment by a lovely waitress. Next morning, up after a restful night's sleep and joined the frequent shuttle bus for a 10 min trip to the airport. Thoroughly recommend !
Nice hotel situated few km from malpensa airport - terminal 1 and 2.Parking places around the building free of charge and garage per request.Room nice and clean.Staff team kind and helpfull.Hotel Shuttle service to the airport available.
The hotel is conveniently located close to Malpensa airport. Rooms are in typical Ibis style but large and clean. The breakfast was on a very poor standard. Some apples which looked rather old and not very nice.No fruit salad. Cereals only the very sweet and artificial style. Ham and cheese looking very ugly. I was angry to pay money for such a breakfast.
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