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Mercure Gold Coast Resort

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Mercure Gold Coast Resort
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1,115 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Gold Coast Resort
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Showing 1,093: English reviews
Melbourne, Australia
Reviewed 13 January 2016

we stayed only 1 quick night but got great room , top floor overlooking golf course. Bed comfy, room clean, great for price! excellent location, easy driving access. Pool was in a big area, Jacuzzi looked a little dirty. Bar area nice but service not so good, trainees and manager not very helpful. Signage at front needs update so it...

Review collected in partnership with Accorhotels.com
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Thank Toni S
Toowoomba, Australia
Reviewed 9 January 2016

If you wanted to be on your own this was easily done, but the venue runs a number of activities you can also take part in. Prior to arriving an email was received advising of expected weather conditions etc to allow for packing. Notification was also given each day in the morning of what activities were occurring throughout the resort.

Review collected in partnership with Accorhotels.com
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Thank Tam791
Bundaberg, Australia
Reviewed 6 January 2016

Welcoming staff, free parking, clean, spacious rooms - everything you want in a resort! The kids loved the pool and spa, and the buffet breakfast was one of the best we have ever had, highly recommend the Mercure Gold Coast Resort.

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Thank Chicalou91
Geelong, Australia
Reviewed 5 January 2016 via mobile

Really comfy bed in a large well presented room. The rooms are recently renovated and well styled. The shower is over the bath and the bathroom is bright and spacious. The resort itself is awesome, great gardens and plenty of paths to walk, little dark at night but adds to the atmosphere. Two pools one with a spa. The larger...

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Thank Jason D
Reviewed 3 January 2016 via mobile

Highly impressed with this hotel. Beautiful grounds with friendly and efficient staff. I've been to the GC many times and never knew about this treasure but I wish I did much earlier. Our room was large and inviting. We looked over the golf course and the larger pool. The pool area is perfect with lots of loungers and shaded areas....

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Thank Ma_babs
Orange, Australia
Reviewed 2 January 2016

Review collected in partnership with Accorhotels.com
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Thank fionatang63
Bowen, Australia
Reviewed 1 January 2016

Lovely staff, especially Erin in the restaurant on our 2nd night, she was wonderful!! Waitress on the first night was a bit average, forgot drinks and Childs meal came out an hour later, after which he was too tired to eat. But over all a great place.

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Thank Carolyn D
Fremantle, Australia
Reviewed 1 January 2016

we have no problem with this room for 8 days but the mattress need to be new! and the swimming pool is great close at 10pm kids can have fun and worn out. we paid extra breakfast as the kids enjoying the buffet and great view of gold course too and few staffs are friendly. We will come back again.

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Thank Therese R
Reviewed 30 December 2015 via mobile

Room was great, view of the golf course was great. The room service breakfast food wasn't good at all, both days. And the concierge service was basically nonexistent. I tried on a couple of occasions to get my car valet parked but gave up after waiting over 15 minutes for a concierge and not even being acknowledged by any staff...

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1Thank David N
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 28 December 2015

Was disappointed when we had a family dinner at Mercure Gold Coast, we were staying there and asked our family for dinner. We waited more than an hour for children's meals and in the end our 4 yo grandson quietly sobbed off to sleep with no dinner. Repeatedly asked when the children would be served and got fobbed off. Quality...

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1Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Region: Australia > Queensland > Gold Coast > Carrara
Price Range: $106 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Carrara
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Coast Resort staff and other travellers.
4 questions
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Questions? Get answers from Mercure Gold Coast Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no lift. I asked for ground floor room and got it. Staff very willing to with luggage and also give you a lift in the buggy.”
 of 5 bubbles judiros, 13 Mar 2017 | Read review
“request a room with a view of the golf course and nature. we stayed on the 2nd floor at the south side room 42+”
 of 5 bubbles 625valc, 1 Mar 2017 | Read review
“3 levels stairs only no lifts. Concierge will transport luggage on request”
 of 5 bubbles brianrhj, 24 Feb 2017 | Read review
“U do need to leave a deposit of $100 which they hold fir 2-5 days then release if room is ok”
 of 5 bubbles sascha62, 19 Feb 2017 | Read review
“if you don't mind stairs go for the 3rd floor away from the pools.”
 of 5 bubbles BabyandUs, 2 Feb 2017 | Read review
5 of 5