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Mercure Gold Coast Resort

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Mercure Gold Coast Resort
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1,115 Reviews from our TripAdvisor Community

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Showing 1,093: English reviews
Auckland Region, New Zealand
Reviewed 27 February 2016 via mobile

I picked up a room for two nights off TripAdvisor at the last minute. The location is remote but that didn't concern due having a rental. Free parking is a bonus and since I think the GC is a bit tragic - the location works. The room was 100% average and smelt damp upon entry. The A/C was noisy, the...

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Helpful?
Thank S B
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear S B, Thanks for taking the time to share your feedback with us. We are popular with holiday makers and corporate travellers alike, due to our location, close to everything, yet removed from the hustle and bustle! I'm disappointed to hear of your experience in the room, I'd be delighted to invite you back to experience one our refurbished...

Reviewed 25 February 2016 via mobile

My girlfriend and I just spent close to a week at this resort and could not be happier. The resort is beautifully located on a golf course and has an awesome tropical vibe. The room we stayed in was 5206 and was very nice and seemed to have been freshened up lately, it also had a kind bed and was...

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Helpful?
Thank kvos2
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear kvos2, Wow, thanks so much for your review! We are so happy that you and your girlfriend enjoyed your stay with us at Mercure Gold Coast Resort. We pride ourselves in our guest's satisfaction during their stay and our team's positive and welcoming vibe. Hope to see you both back at the resort for a future holiday! Kind regards,...

Brisbane
Reviewed 25 February 2016

The only sound you hear here is the birds and ducks.The site is clean and green. The room was big enough and clean. I found a handy ice machine to cool my esky as the fridge had only a small freezer to chill the freezer blocks.

Review collected in partnership with Accorhotels.com
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Thank Rustyfork
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear Rustyfork, Thanks for taking the time to write a review on Mercure Gold Coast Resort. We are happy to hear that you were able to switch off and enjoy the beauty that surrounds the resort, we are very lucky to be so close to the action, yet feel so secluded. Glad you made us of the ice machine too!...

Reviewed 25 February 2016

This is a great place if your are looking for something away from the bright lights and touristy stuff that is still just a short distance to the main Surfers streets and shops. The pool is comfortable and if you like a game of golf, you have a couple of great courses a stones throw away. The staff were excellent...

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Thank TeejayMac
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear TeejayMac, Thank you for your kind review, we are spoilt for choice with our location and still only 10 mins to the beach, glad you enjoyed your stay! Hopefully we can have you back sometime soon so you can experience one of our refurbished accommodation rooms, they've had quite a face lift! With regards to the telecoms, most networks...

Sydney
Reviewed 23 February 2016

We booked a superior room which was lovely (recently refurbished). We had stayed in a standard room a few years back, which was quite dated. It's worth paying the extra to upgrade. Angela on reception made our stay with her attention to detail and willingness to go the extra mile. After a long drive up from Sydney she helped with...

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Thank Louise S
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear Louise S, Thanks for taking the time to write us a review, especially after what would have been a long drive home! We're happy to hear that you were able to enjoy one of our refurbished rooms, we hope to have the remaining rooms completed by the end of this year. I will be sure to pass your lovely...

Newman, Australia
Reviewed 21 February 2016

You will not believe you are in the Gold Coast. There is hustle and bustle all around, Pacific Fair shopping centre only minutes away but you get the feeling you are out in the country and able to relax away from the congestion of a days sightseeing and theme parks. The Mercure is located in a park land setting with...

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1Thank Cocko56
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear Cocko56, Thanks for your review. I couldn't say it better myself! We are blessed to be so close to the action, yet so peacefully set apart. I'm thankful that you were able to enjoy Mercure Gold Coast Resort and the friendly service we pride ourselves in providing to our guests. We hope to welcome you back again in the...

Surfers Paradise, Australia
Reviewed 18 February 2016

If you're looking for something a little of the touristy spots, this is a great place. I was there on business so didn't really get to enjoy all,the great facilities the resort has to offer. Our room was big with plenty of space and a lovely balcony overlooking the pool area. The pool and other facilities were good. The layout...

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Thank Lisa0964
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear Lisa0964, Thanks for your glowing review, we're happy to have had you stay with us on your recent business trip. We will be sure to share your praises with our landscaping and grounds team as their hard work is truly shown in the delightful gardens surrounding the resort. Thanks again for your thoughts on Mercure Gold Coast Resort, we...

Melbourne, Australia
Reviewed 18 February 2016

Stayed for 8 nights for a family holiday. only about 10 minutes drive from the coast. Easy access to motorway so very convenience going to different destinations eg, Movie World, Wet n Wild, or even Brisbane or going down south to Bryon Bay. Yes,you need to hire a car so you get around whenever you like. On-site underground car park...

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Thank Freewid
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear Freewid, Thanks for taking the time to write us a review. Thanks also for choosing to stay with us on your recent family holiday, it sounds like you enjoyed many of the Gold Coast attractions and local offerings! We are spoilt for choice here at Mercure Gold Coast Resort, a holiday makers dream! We do hope to have you...

Melbourne, Australia
Reviewed 12 February 2016 via mobile

Mercure Gold Coast Resort I'm was here on business although this place would more suit a holidaying couple or family. It has everything you would expect from a resort. All the staff were helpful and welcoming. The only concern I had was my phone didn't have good coverage in my room, which was not ideal.

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Thank Hayley B
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear Hayley B, Thanks for taking the time to write a review and thanks for staying with us on your recent business trip. Great to hear that you had a helpful welcome from our team also! We are popular with holiday makers and business travellers alike due to our location, proximity to the M1 motorway and our resort / hotel...

Brisbane, Australia
Reviewed 10 February 2016 via mobile

Stayed at the Mercure fir a long weekend. Given it is not overlooking the coast, the resort was well layer out and the facilities were good. Really suits golfers, which we are not. We understood the resort was recently refurbished, but our room was tired with timber laminate bubbling on the desk in the room. Maybe we missed out on...

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Thank s_pollock_10
T W, Director of Sales at Mercure Gold Coast Resort, responded to this review

Dear s_pollock_10, Thank you for taking the time to write a review on our resort. We are indeed blessed with our location, surrounded by beautiful green scenery and less than ten minutes to the beach! I'm sorry to hear that you were unable to experience our refurbished rooms, we have completed half of our room refurbishment and will have the...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Region: Australia > Queensland > Gold Coast > Carrara
Price Range: $106 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com and ACCOR so you can book your Mercure Gold Coast Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Carrara
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Coast Resort staff and other travellers.
4 questions
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Questions? Get answers from Mercure Gold Coast Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no lift. I asked for ground floor room and got it. Staff very willing to with luggage and also give you a lift in the buggy.”
 of 5 bubbles judiros, 13 Mar 2017 | Read review
“request a room with a view of the golf course and nature. we stayed on the 2nd floor at the south side room 42+”
 of 5 bubbles 625valc, 1 Mar 2017 | Read review
“3 levels stairs only no lifts. Concierge will transport luggage on request”
 of 5 bubbles brianrhj, 24 Feb 2017 | Read review
“U do need to leave a deposit of $100 which they hold fir 2-5 days then release if room is ok”
 of 5 bubbles sascha62, 19 Feb 2017 | Read review
“if you don't mind stairs go for the 3rd floor away from the pools.”
 of 5 bubbles BabyandUs, 2 Feb 2017 | Read review
5 of 5