64 Palm Meadows Dr Palm Meadows, Carrara, Gold Coast, Queensland 4211 Australia
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About
#1 of 1 resort in Carrara
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Nestled beside the picturesque Palm Meadows Golf Course, Mercure Gold Coast Resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle. Located a mere 30 minute drive from Coolangatta Airport, just over one hour’s drive to Brisbane Domestic & International Airports. Conveniently placed a close drive to Gold Coast Theme Parks, the famous sandy beaches of Surfers Paradise and minutes away from the shoppers delight, Pacific Fair. Enjoy a wide array of facilities with two outdoor pools, perfect for a refreshing dip or poolside cocktail. Have a hit on one of two floodlit tennis courts, get your pulse racing in the fully equipped gymnasium or slow it down to indulge in a pampering massage at the Day Spa and soothe away stress in the sauna or outdoor spa. Our resort features three story low-rise accommodation, accessible via stairs (no elevators). Should you require a ground floor room, please contact us in advance.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fence around pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
64 Palm Meadows Dr Palm Meadows, Carrara, Gold Coast, Queensland 4211 Australia
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1729Reviews10Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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We stayed here for 4 nights, partly for a conference nearby. The location was great and quiet with nice parks nearby. Whilst the place is a little dated, the King bed was fantastic and pool view was nice. Only downside was that the pool was open till 10pm with kids running riot so that was an issue. Cocktails and snacks were great but food at the restaurant was average so suggest drive down to Broadbeach for a nice meal. The drive there is very direct. We will def come back as it was good value.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don’t get a room near the pool as too noisy at night. It should close earlier!
Great parking for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Hotel's Favourite
We recently spent a week on the Gold Coast, finally able to get out of Canberra for a decent family holiday. Our first stop was the Mercure for four days before moving closer to the coast, and we could not have been happier with everything the hotel had to offer. Our clean and spacious rooms overlooked the Palm Meadows golf course, providing a sense of being in the embrace of a tranquil oasis. Because the sun rises earlier in Queensland than our home in Canberra in the summer, and I am an early riser, I took a few pre-breakfast strolls around the holes nearest the hotel as dawn was breaking, fishing for balls in the course waterways and stopping occasionally to watch the marine, air and ground wildlife blissfully go about their important business. My wife, and two teenage children are rarely up so early but they also enjoyed sitting on the balcony during the day to watch the golfers or just absorb the serenity. The highlight of our stay was definitely the daily breakfast buffet, which provided for every taste, sweet or savoury, in plentiful quantities, enough to satisfy hunger for the rest of the day if you so chose. Every morning our daughter would message my wife and I from her room, ‘Breakfast?’, and the three of us would meet to start the day. Our 16 yo son wasn’t quite so enthusiastic because (a) he only gets up early if he absolutely has to and (b) he’s not a breakfast person! I would have already been to the restaurant for a couple of early coffees from the coffee machine by the time my wife and daughter joined me, a chance to contemplate the coming day and catch up on the overnight news. Whether on breakfast duty, at reception or throughout other areas of the hotel, the staff were accommodating, efficient and polite. They made our stay uncomplicated and easy to manage. As well as the excellent rooms and sumptuous food, the hotel pool and fitness centre cater for those who just want to relax or need an adrenalin hit. The pool is spacious and the water was crystal clear during our stay, while the gym has a good range of cardio and weights machines and free weights. For golfers, the Palm Meadows championship course effectively surrounds the hotel. My son and I played a round during the stay and were both throughly challenged by the layout. I even fulfilled my promise to him that we could ride a cart instead of walking. Under the Queensland sun walking 18 holes is a challenge even for even a fit young athlete like my son, and definitely for someone like me who is not quite as fit as he used to be in his sporting prime. Overall, our stay at the Mercure was the perfect beginning of our Queensland odyssey and we would definitely stay there again.…
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Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: There are no lifts in any of the buildings, so chose a ground floor room if taking stairs in an...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Guest Relations, Other at Mercure Gold Coast Resort
Responded 26 Jan 2022
Dear Mr Slater, Thank you for providing some feedback from your experience at Mercure Gold Coast Resort. We very much appreciate you taking the time to share your review. We do hope we get the chance to welcome you back soon! Kind Regards, Darrien Warren Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I recently spent 8 days at the Mercure Gold Coast Resort. We had a fabulous time. The staff there were very friendly and accommodating. The facilities were first class and the atmosphere was relaxing and inviting. I would like to single out 3 people in particular who went above and beyond their general duties to ensure that our stay was one we would remember. Monika at reception was exceptional with here attention to detail and general willingness to offer advice. Belinda in the restaurant was always friendly and helpful. Jenny, who cleaned our room, was always cheerful and looked after us just like family. Mercure Gold Coast Resort have three gems!!! I could not fault any staff member. We will back in the future. Highly recommended.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I booked two rooms for 4 adults and 4 children and requested adjoining rooms or for the rooms to be close together but was told that the resort did not have adjoining rooms. Upon arrival we found that our two rooms were in separate buildings and that there were rooms that could be booked side by side with one entrance but we were not given them! The rooms were of a good size, clean and had views of the on site pool. The bedding was comfortable. We had a small fridge and coffee, tea making facilities. We had a balcony with table and chairs which could be used for dining if required. The negative was being on the top floor with no lift so had to do the stairs everyday and with our luggage on check in and out, they will assist you with this if requested. The on site restaurant is very food with good quality food. The breakfast has something for everyone and the food kept at a good temperature. The breakfast staff were excellent and I highly commend them. The pool is clean and heated and there is a small spa. The resort is well placed for those who want to visit all of the family attractions such as Seaworld, Dreamworld, etc. And there are some fast food places near by to keep the kids happy.…
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Date of stay: July 2023Trip type: Travelled with family
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The bed and pillows were very comfortable and I had great sleeps snd rest. Next best was the food! Breakfast buffet outstanding! And healthy, with gf options and even chai pudding, Bircher muesli. Happy friendly staff everywhere.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The first room had a terrible smell, the second room was very dated artex on the ceiling fridge cupboard doors about to fall off, no bottled water supplied in rooms. Breakfast buffet was quite limited although the staff were friendly enough. I had other colleagues/friends staying at the royal pines resort and it was much more modern and overall better accommodation, it is where i will stay the next time unless the Mercure has been totally rejuvenated.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
An excellent holiday ,good accommodation excellent meal services ideal spot to chill out ,close proximity to the world famous Palm Meadows Golf Course and Carrara markets. However they do not provide a shuttle service and it is a major taxi ride to all other Gold Coast attractions.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Our stay at the Mecure Gold Coast was a bit of a mixed bag. We arrived at the the motel and were upgraded (yay). After looking at the reviews we decided that we would stay onsite for dinner which we regretted. We were all pretty hungry from travelling, and despite them having a rather limited menu we all found something that we thought we might like. Both my partner and I ordered meals that had steak, which presented as tough and grey, my daughter ordered a kids gnocchi, the sauce was over reduced and was just concentrated salt and tomato taste, gnocchi overcooked and generally just did not taste at all pleasant, my son did get a parmi and we all had food envy, but in tasting the sauce was not great either. My mother-inlaw did enjoy some salt and pepper squid and another starter, both obviously frozen not fresh. The following morning the buffet was so much better than the food at night, which included fresh melon, and a very big variety, despite the eggs being a bit weird tasting (scrambled potentially powdered?) the selection of pastries we had were good when we ate, but later in our seating there seemed to be a struggle keeping up with the food for patrons. The facilities were good, the pool was heated appropriately and clean. Our children also overheard a DV incident, with a young women screaming from the stairs quite panicked and fearful for a little while, while the hotel cannot be faulted for this, what they could do, is direct when staff are responding to this type of incident to move these types conversations away from echoing loud stairwells, their private conversation was made public and details of the event could be heard being recounted from the rooms. I would also encourage the staff to be better trained in this area as as the conversation was incredibly re-traumatising for all involved, and police intervention is much better to be gained, rather than staff have them, themselves. Takehome message: if you do decide to stay: big rooms, nice pool, go out for dinner and stay for the buffet breakfast, though Broadbeach down the road does have quite a good selection with beach views. …
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We booked a special anniversary trip away to the Gold Coast, we had a smooth check in and then went to our room 3208, as soon as we opened the door we smelt cigarette smoke. I have asthma and did not want to stay in the room. We called reception and advised them, they said they would send someone, this was at 3pm. We then witnessed at least three rooms outside on the balcony all smoking. despite the hotel saying on the glass door "No Smoking" we then made another 2 calls and they said they were sorting it and trying to find another room. At 4.15pm, i lost my temper and called again and they then sent a Housekeeping rep, who said she could not smell it and offered me some air freshner. I said NO I was waiting for a manager to come along. She showed me a room a floor up, but this was right above the smoking bedroom, i showed he the bottle on the table with the cigarette ends. So she did look at another room which we accepted. When we left o go out a few hours later, there were at least 4 guests smoking on different balconies in Block 3. I find the hotels responce to dealing with smokers terrible. We booked the hotel as it clearly states NO SMOKING and also a reminder that it is against the QLD law to smoke in hotel accommodation. I am more unhappy that the hotel failed to deal with smokers and there were also children on the floors. The only sorry we got was three chocolates out of a hospitality pack. Does not really cut it sorry MERCURE. Ruined weekend. I qued at reception for 5 minutes as we checked out at 11am and gave up or would have raised this. …
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Date of stay: July 2023Trip type: Travelled as a couple
Location
Room Tip: if you hate cigarette smoke, this is NOT the hotel for you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The facilities have always been great here, especially the size of the gym facilities which now has a gym manager/personal trainer. But what has made this week all the better is the staff in the restaurant and bar service areas. Joao Schiavo, he is one of the managers and there is reason for it, the service and professionalism he displays and the staff around him display is second to none. Always helpful, smiling and seem to really enjoy their roles. Thank you Joao and team for a welcoming week. I will be back.
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
USD 108 - USD 185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson resort gold coast hotel carrara, radisson gold coast, radisson hotel carrara, radisson carrara, carrara radisson
FORMERLY KNOWN AS
Radisson Resort
LOCATION
AustraliaQueenslandGold CoastCarrara
NUMBER OF ROOMS
292
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Frequently Asked Questions about Mercure Gold Coast Resort
Which popular attractions are close to Mercure Gold Coast Resort?
Nearby attractions include Fox In A Box Gold Coast Escape Rooms (6.0 km), Lost Locks (5.8 km), and Zero Latency Gold Coast (7.8 km).
What are some of the property amenities at Mercure Gold Coast Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Gold Coast Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Gold Coast Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mercure Gold Coast Resort?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Gold Coast Resort?
Conveniently located restaurants include Mozzafiato at Elite, Betty's Burgers, and Bunnath Kitchen.
Are there opportunities to exercise at Mercure Gold Coast Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mercure Gold Coast Resort have an airport shuttle?
Yes, Mercure Gold Coast Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mercure Gold Coast Resort have airport transportation?
Yes, Mercure Gold Coast Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Gold Coast Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Gold Coast Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.