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Sandcastles on the Broadwater

194 reviews
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Traveller (107)
Room & Suite (19)
Pool & Beach (6)
Overview
  • Excellent35%
  • Very good40%
  • Average13%
  • Poor8%
  • Terrible4%
Travellers talk about
“harbour town”(19 reviews)
“across the road”(21 reviews)
“the kitchen”(18 reviews)
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Suites
4.0 Star Hotel
All hotel details
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Reviews (194)Write a Review
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Traveller rating
68
75
25
16
8
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Time of year
LanguageEnglish
68
75
25
16
8
Show reviews that mention
All reviewsharbour townacross the roadthe kitchenthe gold coastno liftmain bedroomstayed in a bedroom apartmentfree wifibbq areasurfers paradisebbq facilitiesdream worldgreat layoutspacious clean roomslovely surroundssports centrestayed here for nights
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41 - 45 of 192 reviews
Reviewed 23 August 2016

Stayed here for 2 nights with kids in a 2 bedroom apartment over the weekend. There was an error with Booking.com. We booked a spa room but was given a standard 2 bedroom. When we asked they said spa rooms were all booked and booking.com...More

1  Thank Kathy R
Reviewed 22 August 2016

The apartment we got was huge, with an amazing view out to the spit. Check in after hours was easy and hassle free. The place is a little dated but it was clean and tidy. The couch if I could be a little picky was...More

Thank Rainy0
Reviewed 19 August 2016 via mobile

Booked online and asked if they had a 2 bedroom room with 2 double bed as we had 2 couples. They only had 1 double bed and 2 single beds which we were ok with. Then to our pleasant suprise when we arrived they informed...More

Thank JenBrittan
Reviewed 25 July 2016 via mobile

Definitely a great hotel, free wifi, swimming pool/spa, great view and the list goes on. My family of 5 stayed there for 5 days after sharing 1 room in a previous hotel and our family all gave the thumbs up as the kids loved the...More

Thank Liam W
Reviewed 25 July 2016

We recently stayed in room 311. It was a big spacious unit with a lovely spa upstairs.. Unfortunately the room wasn't very clean.. there where cobwebs on the ceiling of the bedroom ,the tracks of the wardrobes needed a clean and dont look under the...More

1  Thank 5axmaj
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About
Amenities
Top amenities
Free Parking
Pool
Beachfront
Free Internet
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Shuttle Bus Service
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 95 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
USD 95 - USD 212 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (107)
Room & Suite (19)
Pool & Beach (6)
Dining (3)
Questions & Answers
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Dean K
18 December 2017|
AnswerShow all 13 answers
Response from Trish L | Property representative |
As managers it is our policy not to respond to reviews, both good and bad, as they are all retrospective. In this case, however, given the level of commentary generated, we thought it appropriate to clarify actions employed... More
0
Votes
familyx3kids
13 July 2017|
Answer
Response from Sandbroad |
HI. We do supply 500mb free per day, reset at 10am. Should you require, extra data can be purchased, from $4.00
0
Votes
georgia123rose
6 July 2017|
AnswerShow all 4 answers
Response from Trish L | Property representative |
Good morning georgia123rose, firstly I apologise for my delayed response, I have been away for a break and this was not actioned. We have use a external company named Gold Coast Baby Sitters we are very happy to remembered... More
0
Votes
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123
Room Tips
"Maybe ask if there are newer renovated rooms away from the road. Inspect room before checking in and paying."
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"don't pick a room in the 200's"
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"Ask for a unit with bedroom/s facing away from the main road"
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"Rooms facing the pool area are great"
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