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The Grand Apartments

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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
New South Wales, Australia
2 reviews
Reviewed 3 days ago NEW via mobile

Pros: clean pool, secure parking, spacious room Cons: carpet is very dirty, hard beds, spa setting very rapid We stayed for 4 days and we only got 1.5 rolls of toilet paper anything above that was not complementary? This is the same for tea, coffee, shampoo, soap etc.

Helpful?
Thank emlahlah
Sydney, Australia
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW

Fantastic location, awesome views, close to restaurants, shops, walking tracks along the Broadwater. The only negative is that our apartment was not quite like the photos advertised. It needs a revamp, new furniture and a few things fixed but our fantastic view made up for it. We had paid for ours at a huge discount through Groupon but I have... More 

Helpful?
Thank KarenL1968
Cairns, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Great location, pub downstairs can get a bit noisy at night but overall nice quite place to relax. Secure parking. We were in a 2 bed apartment on the 8th floor, very well set out, huge balcony and everything you could need, EXCEPT comfortable furniture. Bed was like sleeping on a slab of concrete, sofa's were no different, no padding... More 

Helpful?
Thank 54cheza
Melbourne, Australia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 October 2016

Good location to keep away from the GC hustle. The pub downstairs can be a little noisy on weekends but still pretty good. Rooms are a bit dated (old carpet) but very good overall. Pool area is fantastic. They might need to stop advertising the "Kids Games Room" as it is now a meeting room. Some good cafes and restaurants... More 

Helpful?
Thank Matt G
Melbourne, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 October 2016

After reading some of the reviews regarding the property, I decided to go ahead and find out for ourselves. We were a bit lost looking for the entrance to the reception but we found it after reading the instruction properly. The apartment we stayed in was very clean and comfortable for our liking. We found everything that we needed in... More 

Helpful?
Thank Chartaum
Brisbane, Australia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 August 2016

Arrived after 5pm, as per previous reviews check in can be a bit of a clunky experience as it is an after hours service. Once done though, we had a good car park right opposite the lift before heading to apartment 1209. Nice 2 bedrooms, big balcony, good big TV, north-east facing balcony with views up the Broadwater and then... More 

Helpful?
Thank NM4124
Darwin, Australia
Level Contributor
945 reviews
150 hotel reviews
common_n_hotel_reviews_1bd8 575 helpful votes
Reviewed 6 August 2016

This is the third time we have revisited the Grand. The rooms are privately owned so vary in décor yet they have been going through renovation since our last stay. Staying for a week we asked for a high room and renovated apartment. Julie at Reception was great and we were put into 910 on level 9. The unit was... More 

Helpful?
2 Thank Tim J
Tewantin, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2016

we arrived at 4.50pm - went into the grand hotel and the first three people could not assist us. Finally told to go to the bottle shop and ask. Contacted after hours person who could not assist.as they were offsite and didnt know where the foyer was or the procedure. two more phone calls and We finally got to our... More 

Helpful?
3 Thank tewantintom
GrandApartments, Front Office Manager at The Grand Apartments, responded to this review

Thanks for your feedback. Our confirmation letter which is emailed to you when you pay your deposit, explains in detail our late arrival procedures and how to check in. The Hotel is a separate business and are not aware of our checkin procedures. More 

Auckland Region, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 June 2016

Once again we travelled back again for our seventh time and stayed once again at our favourite apartment. The service once aging was outstanding with great service and the friendly staff to help us with our needs. The one we had on the 13th floor was to die for, what a fantastic décor what was thru the whole apartment refreshing... More 

Helpful?
3 Thank watts10147
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2016 via mobile

We checked in late, check in process was super easy and simple. The lobby is so nicely set up, our room was amazing! Obv a few little nicks on the wall but that isn't a bother, although with some of these reviews you would think it to be the end of the world lol. The reception staff were always lovely,... More 

Helpful?
1 Thank Eden R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set on the shores of the magnificent Gold Coast Broadwater, the Grand Apartments have uninterrupted views of the Gold Coast Skyline and lush tropical hinterland. The spacious one and two bedroom apartments are perfect for families as well as longer staying guests looking for a contemporary home away from home on the Gold Coast. Conveniently located in a tranquil beachfront position, just north of Surfers Paradise, the Grand Apartments are just a short drive or bus ride to the Gold Coast’s famous surf beaches, theme parks, attractions and major shopping centres. Within strolling distance of the resort is a myriad of cafes and restaurants, scenic beach side boardwalks, parks and an all-season swimming lagoon. But you don’t have to leave the grounds for a great holiday experience. The Grand Apartments feature a breathtaking infinity-edge swimming pool with heated spa, decorative waterfall and stunning Broadwater views. There’s also a fully equipped gymnasium, sauna, steam room and games room for the children. ... more   less 

Additional Information about The Grand Apartments

Address: 352-360 Marine Pde, Labrador, Gold Coast, Queensland 4215, Australia
Region: Australia > Queensland > Gold Coast > Labrador
Price Range: $137 - $925 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Apartments 4.5*
Number of rooms: 65
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Also Known As:
The Grand Apartments Hotel Labrador
Grand Apartments Labrador
Grand Apartments Hotel Labrador
The Grand Apartments Labrador, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Apartments staff and other travellers.
6 questions
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Questions? Get answers from The Grand Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water view high up away from tavern below, especially fri and sat nights.”
 of 5 bubbles TimJ213, 5 Aug 2016 | Read review
“rooms facing the broadwater - a bonus”
 of 5 bubbles tewantintom, 12 Jun 2016 | Read review
“Views, sunny and relaxing”
 of 5 bubbles watts10147, 6 Jun 2016 | Read review
“Sea views it's beautiful waking up to the view.”
 of 5 bubbles 68nadinel, 20 Jan 2016 | Read review
“Get a apartment on the upper levels for a great view, we stay on level 10 loved it”
 of 5 bubbles desmelbourne, 18 Nov 2015 | Read review
5 of 5
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