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We only needed a bed for the night while doing the theme parks. We thought the kids could share a pull out sofa. The sofa had white stains on it! A very thin mattress and no bedding. The lowest setting on the air con was...More
Worst motel ever! Do not stay here! After arriving here after a long , tiring drive, we had been told $87, when getting there the lady in the tiny , dirty looking reception area said we would be better off in a bigger downstairs room...More
just had 10 days at this motel and loved every minute of it. the price was reasonable and it is so close to everything, shopping,restaurants,theme parks and the Broadwater,The manager even put on a BBQ for us on the weekend and the staff were very...More
Just had another great few days at Broadwater Keys Motel. Building is a little older but again the units spotless. So close to everything, shopping, bars, restaurants, transport at the door. Managers were again very helpfull ( Jenny was great0. Even got invited to BBQ...More
We drove up from Syd for pre booked stay arrived at 8pm and rung after hours number a drunk manager Paul answered and had no recollection off booking even know we had confirmation number on an email from Paul
After he hung up on me...More
No good at all the manager was so rude as I said hr hang up twice such an arrogant man I'm afraid. I don't think I will get the refund but I will be taking it further legally. As I believe some sort of Duty of Care is in... More
No good at all the manager was so rude as I said hr hang up twice such an arrogant man I'm afraid. I don't think I will get the refund but I will be taking it further legally. As I believe some sort of Duty of Care is in place to ensure secure and safe parking for your vehicles, at this place there is none. As for the refund he doesn't stay on the phone long enough to even discuss it. I truly think that this Peter Johnson a "Manager" of the Broadwater Keys Apartments shouldn't be in charge of a chook raffle let alone having any contact with the public at all. He has no manners or courtesy in him. These units should be removed from ALL sites as they simply are not a nice place to visit at all. it is obvious if you read all the reviews I am not the only one who says this there are countless people who have been treated exactly the same as we were... So we have been duped had our money taken from us and not likely to get it back but the courts will have to decide that now as Peter Johnson isn't even willing to discuss the matter at all he takes your money that's it he doesn't care if you have a pleasant time there he gets your money and that's it. Just a warning do your research before committing to pay for any accommodation especially here at the Broadwater Keys Frank Street Labrador QLD its just a shambles of a place......So you have been warned..