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Ramada Hotel Hope Harbour

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1 room 2 adults 0 children
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Ramada Hotel Hope Harbour
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173 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Reviewed 8 October 2016 via mobile

Great location, nice rooms and friendly staff. The only two issues was how loud the entertainment was but it was nice music, our main concern was the restaurant, we all ordered same time and kids meals came out quickly but we waited over half an hour for our meals and only one of the three staff were actually doing anything....

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Helpful?
Thank Leo S
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Leo, I'm sorry you were disappointed in the service you received in the restaurant as certainly this is not the standard we aim to deliver. It is great to hear you enjoyed the rest of your stay though. We look forward to having the pleasure of welcoming you back and hope that should you give our restaurant another try,...

Singapore, Singapore
Reviewed 6 October 2016

Overall this rating would be 5/5 the staff are simply as I like to put it wowza awesome. I myself work in the hospitality industry and it is super rare to find such passionate helpful personnel who serve from the heart. Special thanks to Jas and Troy from Reception including the girl who checked me out who was so sweet...

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Helpful?
Thank HHSGAL
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Dear HHSGAL, Delighted to hear you had a lovely stay and it is a pleasure to serve you. Thank you for your thoughtful feedback as we are always looking at ways to improve the experience of our guests. Look forward to welcoming you again! Warm Regards Shane

Reviewed 4 October 2016 via mobile

What an amazing experience my husband and i had at this hotel with our two children to celebrate our five year anniversary. On arrival we were greeted by a lovely receptionist who was so helpful when we needed assistance with the air con. We then had a wonderful woman from housekeeping who noticed we would need to use the fold...

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Thank Kel P
Reviewed 4 October 2016

The staff were fantastic and very helpful. Room was dated and not very welcoming. The bar and restaurant were average and in that area, you are a bit stuck for options, so it's important to be mobile!

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Helpful?
Thank travellingredwhite
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Travellingredwhite, Great to hear that you found our service helpful and friendly. Thanks for your other feedback too as we are always keen to find improvements. Safe travels and hope to welcome you again Warm Regards Shane

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 2 October 2016 via mobile

Good hotel, nice Harbourside location, quiet, a bit odd road access though. Room was clean and well equipped, the restaurant offered good food, especially the happy hour offer was good value for money.

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Thank A TripAdvisor Member
Greater Melbourne, Australia
Reviewed 2 October 2016

The room facilities were excellent, but on the Saturday night we stayed and there was a party downstairs that went well into the night. The noise travelled and it made it very difficult to sleep and the staff were call on a number of occasions to ask the revellers to keep the noise down. Also, the buffet breakfast was poor,...

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Helpful?
Thank Lawry07
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Lawry07, I am sorry your night was inconvenienced by noise from other guests. Saturday nights can be busy but any events should always be concluded by midnight. I'm sorry to hear also you did not enjoy the restaurant and I shall pass on your feedback. I'm happy to see you enjoyed your room and the rest of the hotel...

Sunshine Coast, Australia
Reviewed 24 September 2016

Very happy with our experience at the Ramada at the start of the School Holidays for Qld. It was an amazing weekend and with kids in tow and my sister and her family I could not of been happier! The manager upgraded our rooms so we could be closer together and nothing was an issue, only challenge is not having...

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Thank Natasha B
Sydney, Australia
Reviewed 21 September 2016

Stayed 2 nights at Ramada Hotel, check-in was excellent, thank you Melissa! We had a ground floor room with views of the marina. Comfortable bed, quiet room 1003. Lovely stroll along the boardwalk, very relaxing. Undercover parking. Only negative...I feel bathroom needs an exhaust fan.

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Thank buffie46
Gold Coast, Australia
Reviewed 12 September 2016

I was fortunate enough to have been given a voucher for accommodation so we chose to go local just for one night. Well....we found a gem! The Ramada was a surprise for us as we had no idea of this area. We initially thought we were heading to Sanctuary Cove but I'm so pleased it wasn't. There is nothing pretentious...

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1Thank robelle d
Melbourne, Australia
Reviewed 10 September 2016

We only stayed for 2 nights, however the room was very clean. We enjoyed the peace and quiet and the beautiful location. I would advise everyone to go when the kids are not on vacation. Yes we love kids however sometimes its nice to go somewhere for that quiet break. The price was also very reasonable. We found a yummy...

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2Thank Ajlamatrini

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Ramada Hotel Hope Harbour

Address: 11 John Lund Drive, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Chancellor Resort Hope Harbour)
Region: Australia > Queensland > Gold Coast > Hope Island
Price Range: $115 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Hotel Hope Harbour 4*
Number of rooms: 97
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Also Known As:
Chancellor Hotel Hope Island
Ramada Hotel Hope Harbour Hope Island, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Hotel Hope Harbour staff and other travellers.
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Questions? Get answers from Ramada Hotel Hope Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbour view room lovely outlook”
likehello, 28 Apr 2017 | Read review
“Close view of Marina and beyond.”
MarionClark, 9 Apr 2017 | Read review
“The rooms overlooking the marina give the best view. We were in 2001 and 2003.”
shamirar, 12 Mar 2017 | Read review
“Room with view of marina nice”
janeC3937GH, 23 Feb 2017 | Read review
“on the water”
655pamm, 16 Feb 2017 | Read review
5 of 5