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Ramada Hotel Hope Harbour

Agoda.comUSD 107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 119*
USD 107*
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USD 111*
USD 111*
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Ramada Hotel Hope Harbour
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175 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Barossa Valley, Australia
Reviewed 2 weeks ago

Very friendly staff - make you feel very welcome. Just a one night stay - did not have time to enjoy all the facilities. Breakfast was good. Room was clean and tidy. A little bit difficult finding way to reception at the beginning due to the many corridors - a couple of signs would have helped. Overall, a pleasant experience.

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Helpful?
Thank Mo-Po-onthego
Nick M, General Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Mo-Po-onthego, Thank you for your review. We certainly have a great team at the Hotel who strive to make sure your stay is a friendly and enjoyable one. Hopefully we can welcome you back for a longer stay next time! Kind Regards, Nick Moy General Manager

Heathcote, Australia
Reviewed 3 weeks ago via mobile

We chose the Ramada so we could easily walk to catch the Couran Cove ferry early the next morning. The room was very pleasant, overlooking the pool, bed & pillows were excellent. We decided on the Marlin Bar for our dinner after checking menus. We had a verandah table overlooking the boats, very nice! My husband said the fish &...

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Helpful?
Thank On_the_Road_Again150
Nick M, General Manager at Ramada Hotel Hope Harbour, responded to this review

Dear On_the_Road_Again150, Thank you for taking the time to review your stay. I have shared your comments with the Restaurant team, who were thrilled to hear that you enjoyed your meals. We hope to welcome you back to Ramada Hope Harbour. Kind Regards, Nick Moy General Manager

Gold Coast, Australia
Reviewed 3 weeks ago

great massage on site - great view from my room - love the live music on a sunday with drinks alongside the harbour - celebrated a friends 50th with a large group boys played golf and girls had facials and pampering onsite

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Helpful?
Thank likehello
Nick M, General Manager at Ramada Hotel Hope Harbour, responded to this review

Dear likehello, Thank you for your review and I am glad that everyone who attended the 50th enjoyed their time at the hotel. We look forward to welcoming you back to Ramada Hope Harbour. Kind Regards, Nick Moy General Manager

Auckland, New Zealand
Reviewed 4 weeks ago via mobile

Spent the night in a room with view's over the marina. Very peaceful. Room was tidy, clean & great water pressure in the shower meant a great invigorating start to the day. Great place to stay & relax.

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Helpful?
Thank Ryaan
Nick M, General Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Ryaan, Thank you for your review and it sounds like you had an enjoyable and relaxing stay with us! We look forward to welcoming you back to Ramada Hope Harbour. Kind Regards, Nick Moy General Manager

Brisbane, Australia
Reviewed 17 April 2017 via mobile

Reception on arrival was very professional but unfortunately the quality stops there! Room was a very complicated maze to find and found it to be extremely basic with very little privacy. No blanket on bed and woke up freezing! Breakfast was the worst experience I have come accross in any hotel with staff arguing with our table when we complained...

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Helpful?
Thank pebles71
Nick M, General Manager at Ramada Hotel Hope Harbour, responded to this review

Dear pebles71, Thank you for your review and apologies for the shortfalls in service and quality you experienced during your stay. I have shared your comments with the Management team for follow up and to rectify the issues raised. I would be happy to discuss further, if you would like to contact myself at the Hotel on 5530 9111. Kind...

Brisbane, Australia
Reviewed 17 April 2017 via mobile

I have to say the food (breakfast) is terrible and I would say it's on of the worst meals I have ever had. The food is cold however I have just been informed by the staff that this isn't the case. Save your money and go to Macca's!!!

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Helpful?
Thank Steve W
Nick M, General Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Steve W, Thank you for your review and my sincere apologies for any inconvenience caused during your stay. I would like the opportunity to speak to you further regarding your breakfast to ensure we can exceed our guests and visitors expectations, if you would like to contact myself at the Hotel on 5530 9111. Kind Regards, Nick Moy General...

Reviewed 11 April 2017 via mobile

The hotel itself is very isolated, so you are a captive audience. On a Monday night the restaurant wasn't open so we made do with the bar food, which was acceptable. There was a problem with the water supply, they rang us to tell us it was being cut off at 3pm for about an hour. It still wasn't on...

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Helpful?
Thank Robyn P
Nick M, General Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Robyn P, Thank you for your review and my sincere apologies for any inconvenience caused during your stay. Due to emergency works happening near the Hotel on Monday, we did lose all water supply to rooms and common areas for a period of time. We were receiving updates throughout the afternoon, however, the expected time of a resolution kept...

Melbourne, Australia
Reviewed 9 April 2017

A reasonable cost and a four star hotel - we have enjoyed three nights here. Large king size room with view of the Marina, clean and nicely furnished with free wifi, free movies, efficient air conditioning, everything very clean. Large separate shower and full size bath. Underground car parking. Staff most helpful. Can't go wrong choosend this venue.

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Helpful?
Thank MarionClark
Nick M, General Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Marion Clark, Thank you for your reviewing your stay with us! I was pleased to read that you were able to experience all of the great services and facilities we offer here at the Hotel, including the amazing Marina views. We look forward to welcoming you back to Ramada Hope Harbour. Kind Regards, Nick Moy General Manager

Reviewed 5 April 2017

Strange design of a hotel, walk to the room was 5 minutes plus up and down stairs. You really are 'trapped' in this location which makes it a challenge food wise and the hotel needs to urgently sort this area out. I will no doubt stay here again as it's close to an office I need to visit but am...

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Helpful?
Thank travellingredwhite
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Guest, I was naturally dissappointed to see we did not meet your expectations. We do offer choice of either a-la-carte breakfast, buffet or room service and the Pier restaurant and Marlin bar are open daily. Whilst not within walking distance, for those guests who might wish to explore the local area there are a range of fantastic eateries nearby...

Newcastle, Australia
Reviewed 28 March 2017

We had 3 nights here in a pool side room. The room in general was clean however there was numerous items of food left in the fridge from the people before. Also we were short on towels and doonas. Seeing they know how many people are staying I would guess that the room service person just had a shocker. It...

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Helpful?
Thank RLNR

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting

Additional Information about Ramada Hotel Hope Harbour

Address: 11 John Lund Drive, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Chancellor Resort Hope Harbour)
Region: Australia > Queensland > Gold Coast > Hope Island
Price Range: $114 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Hotel Hope Harbour 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Chancellor Hotel Hope Island
Ramada Hotel Hope Harbour Hope Island, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Hotel Hope Harbour staff and other travellers.
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Questions? Get answers from Ramada Hotel Hope Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbour view room lovely outlook”
likehello, 28 Apr 2017 | Read review
“Close view of Marina and beyond.”
MarionClark, 9 Apr 2017 | Read review
“The rooms overlooking the marina give the best view. We were in 2001 and 2003.”
shamirar, 12 Mar 2017 | Read review
“Room with view of marina nice”
janeC3937GH, 23 Feb 2017 | Read review
“on the water”
655pamm, 16 Feb 2017 | Read review
5 of 5
Agoda.com
USD 107* /night
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Expedia.comUSD 111
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Prices are for 1 room, 2 adults
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