We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

InterContinental Sanctuary Cove Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
InterContinental Sanctuary Cove Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,000 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for InterContinental Sanctuary Cove Resort
See the most recent reviews
Showing 970: English reviews
Level Contributor
5 reviews
3 hotel reviews
Reviewed 5 October 2015 via mobile

Great place to stay. Comfortable bed and pillows. Bathroom/toilet very clean. Good location. Good breakfast. On the negative side, the furniture was looking a bit tired. One wicker chair was "fraying" on its legs. Will definitely stay again!

Helpful?
Thank Martita C
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Martita C Really great to hear that you enjoyed your stay with us and thank you for the review, we look forward to welcoming you back to InterContinental Sanctuary Cove Resort. Warm Regards Erin More 

Sydney
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 5 October 2015

LOCATION: This hotel is at the end of Hope Island, right on the Coomera river. The location is scenic, and accessible by car and boat. You need private transport to get here as it is not near public transport. From the resort, there is a path around to the neighbouring marina, village shops and restaurant, and an IGA. It is... More 

Helpful?
2 Thank OdysseusTwo
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear OdysseusTwo Thank you so much for that very informative review on the resort! I am pleased that you and your family had a wonderful time with us, and enjoyed all the facilities and amenities on offer. We look forward to welcoming you back in the near future. Warm Regards Erin More 

Melbourne, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2015

We hadn't stayed here since the Hyatt days, while there have been some upgrade renovations not too much has changed. I mean that comment in a positive manner. The resort is showing its age but still has a lot to offer. Major changes we noticed were the location of the Club lounge and better selection of food and drinks within... More 

Helpful?
Thank scallops12
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear scallops12 Many thanks for your review of the resort and welcome back! There have been a number of changes since you were here last, and pleased that you had enjoyed your time. Thank you for all the wonderful comments regarding our service, facilities and culinary delights. I look forward to welcoming you back in the near future. Warm Regards... More 

Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 October 2015

We had a great stay here for 4 nights for our honeymoon. We had room 123 which had a nice outlook over the lawns and water and wasn't too far to walk from the main building. Room was a great size with plenty of space and a nice balcony, although the balconies aren't very private. Enjoyed the buffet breakfast each... More 

Helpful?
Thank Sam L
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear SamL Congratulations on your recent wedding and I am so pleased that your honeymoon stay with us was a 'great stay'. Thank you for all your comments regarding our staff, culinary delights, facilities and amenities, and thank you also for the suggestions regarding dining. I do wish you both a happy life together, and we look forward to welcoming... More 

Main Beach, Australia
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 October 2015

My wife and I stayed at this hotel on the 24th September 2015. I believe in giving an honest account in my reviews. I read other reviews and comment of some of the points that are raised. We plus another couple were there with our friends who were celebrating their 45th wedding anniversary and who had asked us all to... More 

Helpful?
1 Thank Kenaohp
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Kenaohp Thank you very much for your candid review of both your stay and your experience in The Fireplace restaurant. Firstly I would like to apologise that we did not meet your expectations when it came to the anniversary dinner, and the service that you received. I would like you to know that I really appreciate the details in... More 

Labrador, Australia
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 September 2015

I visited last week the resort in preparation to host a dinner in on of the outlet, however was badly disappointed how a simple coffee and ice coffee was served. Greeting basically did not exist, abrupt language, no smile. We where sat in the middle of an empty restaurant, despite guest sitting on the terrace. Dinner cutlery was not removed.... More 

Helpful?
Thank EW1962
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear EW1962 Firstly I would like to apologise that we did not meet your expectations for Afternoon Coffee. I thank you for taking the time to write such a candid snapshot of your afternoon and please note this information has been passed onto our Director of Food & Beverage. I do hope that you will look to return to InterContinental... More 

Brisbane, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 September 2015

My partner and I stayed here for a romantic night away for my birthday. We both thoroughly enjoyed out stay and will be back. The grounds and pool facilities were lovely (nicer than expected), and the rooms were spacious, comfortable, clean and of a high standard. I wish the weather was a bit warmer because the lagoon looked so inviting,... More 

Helpful?
Thank egray1
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear egray1 So thrilled to hear that you had a really enjoyable stay for your birthday. Thank you for your suggestions and comments regarding our accommodation rooms and it is a shame that you did not get the opportunity to have some 'romantic time' in the spa! I do hope that we can welcome you back once again in the... More 

Greater Sydney, Australia
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 September 2015

I was looking for months for the right place to stay on our little mid year Road Trip to Queensland. I was in a rush to find a place that was to a high standard and BINGO I found it with the Intercontinental Resort-Sanctuary Cove-Qld. The rooms were generous and the linen was crisp. When booking I requested a Garden... More 

Helpful?
Thank B3685ZKlizs
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear B3685ZKlizs Wow! Booked a night stayed a week!! I am thrilled that you enjoyed your time so much with us here at InterContinental Sanctuary Cove Resort. Thank you for your review and I wish you all the best with your future travels. I also look forward to welcoming you back in the near future. Warm Regards Erin More 

1 review
Reviewed 25 September 2015 via mobile

Currently staying here Website states that they have facilities fitness centre and day spa NONE of these are located at the resort you have to book a shuttle bus that takes you to the other side of the marina NOT A 5 STAR resort Also booked a room for myself and kids and requested a twin room they told me... More 

Helpful?
Thank Justine P
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Justine P Thank you for your review and I am so sorry that your experience to date whilst here at the resort is not meeting your expectations. Your TripAdvisor Review has been flagged with our Front Office team over the last 24-48 hours and I understand that our Duty Managers have tried to contact you twice to speak with... More 

Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 September 2015 via mobile

Stayed 2 nights at Intercontinental Sanctuary Cove. Stay was pleasant and the food and pools were just great. The only issue I faced was when I asked the Chinese chef to make me omelette in a different pan which hasn't been used for ham or pork and he replied that the hotel has got only 3 pans for omelette and... More 

Helpful?
Thank Saif786
ErinM932, Public Relations Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Saif786 Thank you for your review and I am so glad that you enjoyed your time with us whilst attending your work conference. Please allow me to apologise regarding the incident at breakfast, and please note this has been brought to the attention of our Sous Chef. I thank you for making us aware of this. I look forward... More 

534 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (468)
Viewed
Hotel & Grounds (127)
Viewed
Room/Suite (50)
Viewed
Pool/Beach Area (51)
Viewed
Dining (26)
Viewed
Bathroom (24)
Viewed
View from Room (17)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (170)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Room/Suite (11)
Viewed
Bathroom (1)
Viewed
Dining (14)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hope Island
17.3 km away
QT Gold Coast
QT Gold Coast
#3 of 33 in Surfers Paradise
2,432 reviews
21.1 km away
Peppers Broadbeach
Peppers Broadbeach
#2 of 21 in Broadbeach
2,093 reviews
21.2 km away
Meriton Serviced Apartments - Broadbeach
Show Prices
Show Prices
Show Prices
19.6 km away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#5 of 33 in Surfers Paradise
1,070 reviews
14.5 km away
Sheraton Grand Mirage Resort, Gold Coast
16.9 km away
Surfers Paradise Marriott Resort & Spa
Surfers Paradise Marriott Resort...
#2 of 33 in Surfers Paradise
2,040 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 

Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Region: Australia > Queensland > Gold Coast > Hope Island
Price Range: $180 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Travelocity, Agoda, Expedia, HotelTravel.com and Priceline so you can book your InterContinental Sanctuary Cove Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental Sanctuary Cove Resort staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from InterContinental Sanctuary Cove Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are long way from the main building!”
 of 5 bubbles Dunnie58, 27 Nov 2016 | Read review
“Lagoon facing rooms are best - Rooms out by the chapel are very peaceful and you can get a good view of the Coomera river.”
 of 5 bubbles 007dude2016, 13 Nov 2016 | Read review
“A healthy walk to some of the rooms, check with reception if the walk isnt for you.”
 of 5 bubbles LyndaBB_12, 4 Nov 2016 | Read review
“Rooms overlooking the Marina are close to the village”
 of 5 bubbles PaulaOkell, 1 Nov 2016 | Read review
“I had a room on top floor with views of the pool and the huge cruiser”
 of 5 bubbles 102andraec, 31 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay