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InterContinental Sanctuary Cove Resort

Hotels.comUSD 138*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 188*
USD 138*
USD 188*
USD 139*
USD 188*
USD 138*
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InterContinental Sanctuary Cove Resort
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1,097 Reviews from our TripAdvisor Community

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Showing 1,065: English reviews
Start your review of InterContinental Sanctuary Cove Resort
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Sydney, Australia
Reviewed 2 days ago NEW

I organised and participated in a conference for around 90 people (including accompanying persons) over 4 nights. The venue gave a level of service that was a good as you could ask for! Nothing was a problem for them - they coped with every request we had, and met our requests quickly and efficiently. The venue has enough different locations...

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Helpful?
Thank DSwindells
Reviewed 3 days ago NEWvia mobile

We had a garden view room !On arrival the customer service was outstanding i didnt get the staff members name but we arrived early Saturday morning and je was fanatic . The pool area is beautiful. There is plenty to do on the grounds and just a stone throw away from the Marina. Breakfast plenty of choice ! Thanks for...

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Helpful?
Thank Baileyjrobson
Hope Island
Reviewed 1 week ago via mobile

Visit this restaurant 3 times a week with friends for coffee and was told today that they were so busy that there was no coffee mugs available this is suppose to be a 5 star hotel received our 6 coffee cups and they were stone cold we Were offered another cup unfortunately similar result there's enough staff to sort this...

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Helpful?
Thank Dougie222
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Dougie222 Thank you for taking the time to review Intercontinental Sanctuary Cove. We sincerely apologise that on this occasion we were unable to server your coffee in a mug. Your feedback has been passed on to our Food and Beverage Manager who will be reviewing our par levels of our mugs. We look forward to welcoming you back to...

Reviewed 1 week ago via mobile

Stayed 3 nights and got upgraded to queenslander suites under platinum ambassador program. Room is big with direct access to the garden. Bed is a bit worn out as it is a bit soft. Overall the room and bathroom is big and comfortable. Self Parking at this hotel is free and close to the lobby and lots of space. Facilities...

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Helpful?
Thank QF1WORLD
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear QF1World Thank you for taking the time to review Intercontinental Sanctuary Cove and thank you for your loyalty as an IHG Platinum Ambassador member. I was delighted to read how you had another great family holiday with us. We look forward to welcoming you back for your next family holiday here with us at Sanctuary cove. Warm Regards Vanessa

North Lakes, Australia
Reviewed 1 week ago via mobile

The thing I hate most about hotels is when you check in and the front desk tells you about certain facilities that are closed or being refurbished when they could easily let you know when you book. This was the case here. Sorry sir, the bar is closed but we have a temporary (soulless and useless) bar set up in...

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Helpful?
Thank NorwichScot
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear NorwichScot Thank you for taking the time to review Intercontinental Sanctuary Cove. We apologise that our bar was closed for refurbishment during your stay and have passed the message on to our team about informing our guests when making a booking. I was pleased to read that you did enjoy the hotel grounds, your spacious room and enjoyed all...

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Great spot with superb pools and comfortable rooms in a great setting. We even saw kangaroos in the grounds. Superb breakfast. The kids loved the pools and the other activities in offer. Walk to marina where there are lots if good restaurants.

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Helpful?
Thank burbla78
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear burbla78 Thank you for taking the time to review Intercontinental Sanctuary Cove. I was delighted to read how you enjoyed your family holiday with us especially our resident Kangaroos! We look forward to welcoming you back to the resort in the near future! Warm Regards Vanessa

Brisbane, Australia
Reviewed 1 week ago

My husband and I came to InterContinental for a "baby moon" for 4 nights and wanted a relaxing stay in a luxurious, clean resort. We were not disappointed! The staff was great, very friendly and helpful. We loved the lagoon and spent a lot of time swimming and enjoyed the beautiful facilities. The breakfast buffet every morning was exquisite, we...

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Helpful?
Thank Victoria L
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Victoria L Thank you for taking the time to review Intercontinental Sanctuary Cove. I was delighted to read how you and your husband enjoyed your "babymoon" with us at the resort! I will be sure to pass on your feedback to our team on how you thought they were great and enjoyed their friendly, helpful service. We look forward...

Gold Coast
Reviewed 2 weeks ago

A getaway within the Gold Coast, the Intercontinental Sanctuary Cove Resort is an oasis close by - delightful service, green and water all around and delicious food. It's the place to get away from it all when you want seclusion and peace a stone's throw away.

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Helpful?
Thank GoodFoodGoldCoast
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear GoodFoodGoldCoast Thank you for taking the time to review Intercontinental Sanctuary Cove. I was delighted to read how you enjoyed the "oasis" of Sanctuary Cove! We look forward to welcoming you back to the "oasis" in the near future! Warm Regards Vanessa

Gold Coast, Australia
Reviewed 2 weeks ago

This is the first time we have stayed at the InterContinental at Sancturay Cove. The rooms are large and clean with a lovely view over the manicured lawns and gardens - even seeing some kangaroos/wallabies hopping around. The hotel is set on such large grounds, there is no traffic noise and you will get the best sleep you have had...

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Helpful?
1Thank Emerald8888
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Emerald8888 Thank you for taking the time to review Intercontinental Sancutary Cove! Your review captures all what our resort is abour and so pleased you go to experience all that Sanctuary Cove had to offer. We do hope to welcoming you back to the resort in the near future for another calming, relaxing and indulgent stay! Warm Regards Vanessa

Reviewed 2 weeks ago via mobile

The hotel has not changed for some time and is starting to show its age. We were initially allocated a ground floor room with a courtyard which was nice but the lock on the sliding glass door did not work. Then the following morning we woke to find water pouring into the wardrobe from the air conditioning. It was going...

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Helpful?
Thank Malcolm B
Vanessa A, Manager at InterContinental Sanctuary Cove Resort, responded to this review

Dear Malcolm B Thank you for taking the time to review Intercontinental Sanctuary Cove. We apologise for the inconvenience regarding the leaking air conditioner but hope you enjoyed the rest of your stay in our suite! We look forward to welcoming you back to the resort in the near future. Warm Regards Vanessa

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
InterContinental Sanctuary Cove Resort is inspired by the grandeur of a beautiful Queenslander offering an elegant and stylish timeless design. Set in beautiful surrounds the pristine white sands of the resorts famous one acre salt-water beach lagoon pool is the backdrop to a resort filled with relaxation and sophistication. Escape to a world of comfort, style, luxury and relaxation. ... more   less 

Additional Information about InterContinental Sanctuary Cove Resort

Address: Manor Circle | Sanctuary Cove, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Hyatt Regency Sanctuary Cove)
Region: Australia > Queensland > Gold Coast > Hope Island
Price Range: $187 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Sanctuary Cove Resort 4.5*
Number of rooms: 247
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Priceline, Booking.com, Travelocity, IHG, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your InterContinental Sanctuary Cove Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Regency Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Sanctuary Cove Resort staff and other travellers.
12 questions
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Questions? Get answers from InterContinental Sanctuary Cove Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join IHG and book direct with the hotel for a great rate with extra perks.”
Emerald8888, 11 Apr 2017 | Read review
“IHG members (free) get Wifi, book thru myholidaycentre Jackie Zach”
TrevorB203, 6 Apr 2017 | Read review
“we had harbour view, nice and quiet but a long way to walk back to reception. OK for us but if a little infirm suggest getting room nearer.”
RufusBrisbane, 27 Mar 2017 | Read review
“Rooms and costs depend on chosen package variety of options available to suit every occasion.”
belindam631, 14 Mar 2017 | Read review
“Ask for room on first level, mosquitos were a bit of a problem on garden level”
merrilyne2015, 13 Mar 2017 | Read review
5 of 5
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USD 138* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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