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The Mouses House Rainforest Retreat

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The Mouses House Rainforest Retreat
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418 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Gold Coast, Australia
Reviewed 4 March 2015

Hey fellow travellers, I first heard about The Mouses House a year ago from a girlfriend who raved over it. Looking at the website back then I was immediately keen to try it out as the photos looked so magical! Well. My partner and I just stayed there for 2 nights this weekend past (27/2/15-1/3/15) and it was everything you...

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1Thank Olivia H
Reviewed 23 February 2015

We stayed at the Mouses House Rainforest Retreat in February 2015 for one night. The accommodation is in a great location amongst the rainforest and the chalets are very well appointed. We had the misfortune of getting some bad weather due to Cyclone Marcia which cut short our stay and limited the things we could do in the area. Thankfully...

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1Thank Mernath
New South Wales, Australia
Reviewed 22 February 2015

A unique holiday destination to please even the fussiest guest. This magnificent magical holiday destination ticked all the boxes exceeding our expectations. The beautiful wooden chalets set in a romantic rainforest made us feel like we were alone with nature. The attention to detail is impeccable and we cannot wait to visit again.

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1Thank Sharon A
Brisbane, Australia
Reviewed 19 February 2015

This was everything we hoped for and more. My daughter and I spent three magical nights in a rainforest paradise. The chalet was absolutely beautiful. The perfect place to go and unwind, the sounds of the water flowing through the creek, rain in the trees, the nighttime possum visits and the relaxing spa baths. My husband and I are now...

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1Thank Sue J
Reviewed 18 February 2015

I can't even begin to tell you how AMAZING this place actually is, words can not do it justice! I recently stayed in "Sleeping Beauty" and from the moment we drove in the drive way we instantly fell in love with all the scenery! All the staff are so welcoming and attend your every need. They also offer delicious hampers...

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1Thank Mel H
Elanora, Australia
Reviewed 18 February 2015

The standard of this holiday haven is amazing, so clean and respectful of the National park surroundings. What a wonderful experience, we stayed in Snow White and fell asleep to the sound of the stream outside and all of the wonderful wildlife. The hot tub outside soothed our tired limbs and washed all the cobwebs away. Feeling now very refreshed...

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Thank minnie106
Logan City, Australia
Reviewed 5 February 2015

This was our second time visiting this magical place. Reception are amazing, quick and easy check-in and check-out and are happy to help anyway they can. The Ipads are a nice new added touch with information about the Chalet and activities around Springbrook. For being January and summer, the weather actually got quite cool and was a great relief from...

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4Thank happytraveler2025
Alyangula, Australia
Reviewed 4 February 2015

We stayed at the chalet Cinderella. Absolutely amazing the first time you see it. Was just magical. The chalets were gorgeous and had everything that you needed for your stay. Wayne was very helpful, accommodating and friendly. The wildlife was magnificent got to see possums,Mice,turkeys,bush pythons (shedding his skin) and blue fresh water crayfish. There was an array of board...

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Thank crystal157
Brisbane, Australia
Reviewed 30 January 2015 via mobile

From the minute you walk in this place is paradise. The reception is incredibly friendly, telling you all about the resort and what to do nearby and showing us the nifty iPad that comes in the chalet. We get assigned to Happy's cabin and the walk there over the brook and through the rainforest is just gorgeous. The room itself...

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1Thank hailz1318
Reviewed 26 January 2015

Amazing, characterful huts, in an gorgeous rainforest setting. Great bushwalking trails easily accessible and walking beneath waterfalls and jumping into natural pools is priceless... However, we took children, aged 5 to 12 years old with us, and were not left with the impression that they were welcome. On more than one occasion they were sent back to the cottage with...

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5Thank W13to2291
WayneRandall, Owner at The Mouses House Rainforest Retreat, responded to this review

Hello W13to2291, Thank you for your report and highly praising our retreat, facilities and location. We however fully reject your assertion that children are somehow un-welcome. We have been warmly welcoming children for over 15 years. Almost all have fully enjoyed their rainforest experience, and it puts big smiles on our faces seeing children discover nature. Unfortunately you left your...

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Amenities

Highlights
  • Free Parking
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
The Mouses House Rainforest Retreat has 12 enchanted fully self-contained rainforest chalets with fireplace, private spa bath & streams located in the magical Springbrook National Park, a 30 min drive from the Gold Coast. Included in your rate is free wi-fi, free movies on demand, free use of a iPad, wonderful 38C hot tub, tennis and mountain bikes. Food baskets available on request. ... more   less 

Additional Information about The Mouses House Rainforest Retreat

Address: 2807 Springbrook Rd, Springbrook, Gold Coast, Queensland 4213, Australia
Region: Australia > Queensland > Gold Coast > Springbrook
Price Range: $224 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mouses House Rainforest Retreat 4*
Number of rooms: 12
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Also Known As:
The Mouses House - Springbrook Mt Hotel Springbrook
The Mouses House Rainforest Retreat Springbrook, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from The Mouses House Rainforest Retreat staff and other travellers.
7 questions
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Singapore
Brisbane, Australia
Singapore, Singapore
Singapore
Gladstone, Australia
over a year ago

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Questions? Get answers from The Mouses House Rainforest Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doc is ideal for wheelchair visitors”
 of 5 bubbles IngridK816, 19 Dec 2016 | Read review
“All rooms are quiet and set apart from each other. Some have stairs so if you cannot manage stairs be sure to get one that is all low set”
 of 5 bubbles KathynGreg, 17 Oct 2016 | Read review
“Cinderella cabin has an outside spa as well as a pond in the nearby babbling brook for those hot summer days”
 of 5 bubbles Q6609WWab, 1 Oct 2016 | Read review
“We would pick chalets on the side we were on in preference - peaceful location”
 of 5 bubbles 644nataliew644, 25 Sep 2016 | Read review
“Chalets accommodate different size groups.”
 of 5 bubbles peterwJ5643QR, 22 Sep 2016 | Read review
5 of 5