The building wasnt maintained probably and it is falling apart. We had flood, leak, broken floor, inroom facilities are in bad shape. Staff was far from helpful when disaster is happened. Never choose this hotel again.
Week long stay during Christmas through to New Year 2020. Family of four including teenage boys on the 13th floor. Service professional and polite. Rooms very clean. Lounge and kitchen more than adequate. Washing machine and dryer very handy. Location screamed beach and holiday. Panoramic views of the beach, the river, poolside and tramway. From our room watched our kids swim or play tennis or opt for beach or river views. Very handy to beach. Wonderful walking pathway in either direction for as long as you care to walk yet located for more low key hustle and bustle. Five minute walk to catch tram to go in either direction for shopping, to movie world before a short bus journey. Miss you already. Thank you.
Stayed in the first floor two bed apartment, and must say the family absolutely loved it. Very clean and spacious apartment. Great views and very close to beach. Had underground parking. Would definitely recommend here.
We stayed at the Sunbird as a last minute break at the Gold Coast. I don’t know where the pictures on the website came from because our apartment looked nothing like it. While the location couldn’t be better, the apartment was old, rubbish furniture and dirty. There were marks all over the walls though it was supposed to be renovated, and the bathrooms were dated and grotty. Pretty disappointing other than the fabulous location and views from the balcony.
We had a great beachfront apartment, level 12. The apartment was large, modern, massive balcony directly across the road from the patrolled beach. I did do my research, asked for photos of our exact apartment before booking etc. contact the resort directly you get so much more information. Initially a beachfront wasn’t available and I booked elsewhere, but sunbird contacted me to say one had become available. Really glad I booked it. The highlight is the pool/bbq/tennis area - it’s all in one fenced area, great for kids, indoor pool very warm. Only negative of the apartment was the bed - very hard and terrible pillows. They have free tennis racquets & balls to borrow for the tennis court. Good location and easy parking underneath